Multiple independent named call-coverage paths

• US 5,745,561 A
• Filed: 05/31/1996
• Issued: 04/28/1998
• Est. Priority Date: 05/31/1996
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Baker, Stephen A., Blondin, Douglas J.
• Primary Examiner(s): MATAR, AHMAD
• Application Number:
  US08/656,133
• Time in Patent Office: 697 Days
• Field of Search: 379/210, 379/211, 379/212, 379/201, 379/214, 379/142, 379/102.01
• US Class Current: 379/211.01
• CPC Class Codes: H04M 3/46 Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04Q 3/54533 Configuration data, translation, passwords, databases

Abstract

An improved call-coverage arrangement (106) allows a principal (120) to program (administer) and name multiple independent call-coverage paths (211) for the principal'"'"'s telephone number. Selection of an individual call-coverage path for an individual call to the principal'"'"'s telephone number depends either on which one of the call-coverage path is active (221) or on which one of the call-coverage path'"'"'s selection criteria (212) are matched by the parameters of the call. The selection criteria are likewise programmable by the principal. The principal remembers and accesses (for administration) individual call-coverage paths by name (220).

Claims

1. A communications system comprising:

a memory, associated with a principal address for receiving communications, for storing information defining a plurality of independent coverage paths for the principal address, each coverage path comprising a plurality of alternative addresses for receiving a communication directed to the principal address, an indication of whether the coverage path has been made active by the principal, and a name of the cover path given to the coverage path by the principal, the name being independent of criteria for using the coverage path and different from names of all others of the plurality of independent coverage paths for the principal address; and

means selectively responsive to receipt of a communication directed to the principal address, for selecting an active one of the plurality of coverage paths to an exclusion of all others of the plurality of coverage paths and redirecting the communication to an alternative address included in the selected coverage path.

2. The system of claim 1 wherein:

the principal address is assigned to a principal for use as an address of communications intended for the principal; and

the information defining the plurality of independent coverage paths is programmable by the principal.

3. The system of claim 2 further comprising:

means responsive to receipt from the principal of one of the names, for giving the principal access to the stored information defining the corresponding coverage path.

4. A call-processing system comprising:

a memory for storing call-coverage information for a telephone number, said information defining a plurality of independent call-coverage paths for the telephone number, each call-coverage path having an indication of whether the call-coverage path has been made active by the principal, and further having a name given to the call-coverage path by the principal, the name being independent of criteria for using the call-coverage path and different from names of all others of the plurality of independent call-coverage paths for the telephone number; and

means selectively responsive to receipt of a call directed to the telephone number, for selecting an active one of the plurality of call-coverage paths to an exclusion of all others of the plurality of call-coverage paths and redirecting the call as specified by the selected call-coverage path.

5. The system of claim 4 wherein:

the telephone number is assigned to the principal as the principal'"'"'s telephone number; and

the information defining the plurality of independent call-coverage paths for the telephone number, including the names, is programmable by the principal.

6. The system of claim 4 wherein:

the telephone number is assigned to a principal for use as an address of calls that are intended for the principal; and

the system further comprises means for interacting with the principal to enable the principal to program the call-coverage paths.

7. The system of claim 4 wherein:

the telephone number is assigned to a principal for use as an address of calls that are intended for the principal; and

the system further comprises means responsive to receipt from the principal of the information defining the plurality of independent call-coverage paths for the telephone number, for storing the received information in the memory as the call-coverage information.

8. The system of claim 4 wherein:

the telephone number is assigned to the principal as the principal'"'"'s telephone number;

the name of each call-coverage path comprises a mnemonic tag that is different for each of the plurality of independent call-coverage paths; and

the system further includes means responsive to receipt from the principal of one of the mnemonic tags, for giving to the principal access to the stored information defining the corresponding call-coverage path.

9. The system of claim 8 wherein:

the mnemonic tags are programmable by the principal.

10. The system of claim 4 wherein:

the stored call-coverage information includes criteria for selecting each call-coverage path; and

the selecting means include means for determining which call-coverage path'"'"'s criteria have been satisfied by the call and selecting the call-coverage path whose criteria have been satisfied.

11. The system of claim 4

further comprising means responsive to receipt from the principal of the information defining one of the call-coverage paths, including the name, for storing the received information in the memory as a part of the information defining the plurality of call-coverage paths, and

means responsive to receipt from the principal of the name, for giving to the principal access to the stored information defining the corresponding one of the call-coverage paths.

12. A method of providing coverage for a communication directed to a principal address, comprising the steps of:

selectively in response to receipt of the communication directed to the principal address, selecting an active coverage path for the communication to an exclusion of all others of a plurality of independent coverage paths defined for the principal address, wherein each coverage path comprises a plurality of alternative addresses for receiving the communication directed to the principal address, an indication of whether the coverage path has been made active by the principal, and a name of the coverage path given to the coverage path by the principal, the name being independent of criteria for using the coverage path and different from names of all others of the plurality of independent coverage paths for the principal address; and

in response to the selection, redirecting the communication to an alternative address included in the selected coverage path.

13. The method of claim 12 wherein:

the principal address is assigned to the principal for use as an address of communications intended for the principal, and the method further comprises the step of

the principal programming the information that defines the plurality of independent coverage paths, including the names.

14. The method of claim 13 further comprising the step of:

in response to receiving one of the names from the principal, giving the principal access to the information that defines the coverage path having that name.