Service context sensitive features and applications

• US 5,761,288 A
• Filed: 06/05/1995
• Issued: 06/02/1998
• Est. Priority Date: 06/05/1995
• Status: Expired due to Term

• Current Assignee: Mitel Networks Corporation
• Original Assignee: Zarlink Semiconductor Inc. (Microchip Technology Incorporated)
• Inventors: Pinard, Deborah L., Gray, Thomas A.
• Primary Examiner(s): Zele, Krista M.
• Assistant Examiner(s): Wolinsky, Scott
• Application Number:
  US08/461,451
• Time in Patent Office: 1,093 Days
• Field of Search: 379/242, 379/243, 379/244, 379/245, 379/201, 379/211, 379/212, 379/216, 379/202, 379/265, 379/266, 379/309
• US Class Current: 379/201.03
• CPC Class Codes: H04Q 2213/13516 agents or brokers - user, terminal etc., also OSI agent/managers
• CPC Class Codes: H04Q 2213/13517 SLEE - service logic execution
• CPC Class Codes: H04Q 2213/13526 resource management
• CPC Class Codes: H04Q 3/0029 Provisions for intelligent networking

Abstract

A method of providing communication service to a plurality of subscribers comprised of allocating various services to roles to be filled by the subscribers, receiving a trigger for the service to a subscriber in a particular role, and providing different features to a user associated with the service which are restricted to those services which are allocated to the particular role.

Claims

1. A method of providing communication service to a plurality of subscribers comprising:

(a) allocating various services to be provided to said subscribers to roles to be filled by said subscribers,

(b) receiving a trigger for a service to be provided to a subscriber in a particular role, and

(c) providing different system resources to said subscriber to enable the subscriber to utilize the triggered service, which system resources are restricted to those services which are allocated to said particular role.

2. A method as defined in claim 1 in which the subscriber has more than one role, including designating which role the subscriber is fulfilling for the receipt of the trigger based on a service requested by a calling party, and providing said services to said calling party restricted to those services allocated to the role that the subscriber is fulfilling.

3. A method as defined in claim 2 including designating which role the subscriber is fulfilling by a software user agent.

4. A method as defined in claim 2 in which the system resources providing step includes pointing to a service in a list of services stored in a database, the service pointed to depending on which particular role is allocated to the subscriber, acquiring a basic service task associated with the pointed to service, pointing to a list of allowed system resources from each basic service task, and completing the service by software programs corresponding to each basic service task with an associated group of allowed system resources, which correspond to the service pointed to in the list of services.

5. A method as defined in claim 4 in which the service in the list of services is pointed to by a software program user agent which receives a trigger goal indicating that a call is to be completed to a particular called subscriber in a particular role.

6. A method as defined in claim 4 in which a service stored in the database is a telephone service.

7. A method as defined in claim 1 in which the subscriber has more than one role, including designating which role the subscriber is fulfilling for the receipt of the trigger based on role-indicating data temporarily stored in a database by the subscriber.

8. A method as defined in claim 1 including analyzing call request data input to a software user agent and determining said role based on context of said data input.

9. A method as defined in claim 8 in which the input data is input to said software user agent as a result of the receipt of a trigger.

10. A method as defined in claim 8 in which the input data is input to the software user agent as a result of the initiation of an outgoing trigger from a call requesting device.

11. A method as defined in claim 1 in which a service provided to a subscriber is a telephone service.

12. A method of providing telephone service to a plurality of subscribers comprising:

(a) allocating various telephone services to roles to be filled by said subscribers,

(b) receiving a telephone call to a directory number associated with a subscriber in a particular role, and

(c) providing telephone services to a telephone set associated with the directory number for the telephone call, which are restricted to those services which are allocated to said particular role.