Apparatus and method for providing interactive evaluation of potential vendors

• US 5,765,138 A
• Filed: 08/23/1995
• Issued: 06/09/1998
• Est. Priority Date: 08/23/1995
• Status: Expired due to Term

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: Bell Atlantic Network Services, Inc. (Verizon Communications Inc.)
• Inventors: Aycock, Donald G., Farthing, Jesse L.
• Primary Examiner(s): Hayes, Gail O.
• Assistant Examiner(s): Poinvil, Frantzy
• Application Number:
  US08/518,512
• Time in Patent Office: 1,021 Days
• Field of Search: 395/201, 395/207, 395/337, 395/336, 395/338, 395/347, 395/353, 395/609, 395/610, 434/353, 434/354, 705/157
• US Class Current: 705/7.23
• CPC Class Codes: G06Q 10/06313 Resource planning in a project environment
• CPC Class Codes: G06Q 10/06314 Calendaring for a resource
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/06395 Quality analysis or management
• CPC Class Codes: G06Q 30/0201 Market modelling; Market analysis; Collecting market data
• CPC Class Codes: G06Q 30/0203 Market surveys; Market polls
• CPC Class Codes: G06Q 30/06 Buying, selling or leasing transactions

Abstract

An arrangement (apparatus and method) for providing an interactive evaluation of suppliers as proposed vendors for a project. A supplier evaluation system comprises a database storing a plurality of maturity requirements and recognized quality standards, and a main processing system for compiling selected standards and quality maturity requirements in accordance with project objectives. The project requirements are supplied by a communication network to a supplier in the form of an interactive supplier self-evaluation system. Alternatively, the supplier self-evaluation system may be provided to a supplier on a CD-ROM. The supplier self-evaluation system is arranged to include a plurality of objective questions corresponding to the selected maturity requirements. A supplier may selectively access local database files on the CD-ROM for information regarding the selected maturity requirements, or may remotely access the supplier evaluation system databases for supplemental information. After uploading the supplier responses to the supplier evaluation system, a supplier maturity level is calculated. An on-site supplier audit is thereafter conducted to confirm supplier responses and to obtain any additional information. Supplier approval is dependent upon a minimum supplier maturity level based upon the scored supplier responses to the maturity questions and the on-site audit.

Claims

1. A method for evaluating supplier capabilities to qualify a supplier as a vendor for a project, comprising the steps of:

selecting requirements necessary for vendor qualification for said project, each of said requirements having a relative weight assigned on the basis of project objectives;

providing said requirements to said supplier;

receiving supplier responses to said provided requirements, respectively;

assigning a scaled score for each of said supplier responses on the basis of corresponding desired vendor responses;

calculating in a computer-based processing system said supplier compliance level in accordance with said relative weight of a corresponding requirement and said scaled score of said corresponding supplier response;

conducting a supplier site evaluation based on a supplier compliance level and generating an on-site evaluation report in response thereto;

comparing said on-site evaluation report with said supplier compliance level to provide a combined supplier evaluation; and

selecting said supplier as said vendor in accordance with said combined supplier evaluation.

2. A method as recited in claim 1, further comprising the step of incorporating said set of requirements into a vendor proposal request, said providing step comprising the step of supplying said vendor proposal request to said supplier.

3. A method as recited in claim 2, wherein said supplying step comprises the step of downloading said vendor proposal request to said supplier via a communication network.

4. A method as recited in claim 2, wherein said supplying step comprises the step of storing said vendor proposal request on a compact disc, and supplying said compact disc to said supplier.

5. A method as recited in claim 2, wherein said supplying step comprises the step of providing said supplier on-line access to a centralized evaluation system storing said requirements.

6. A method as recited in claim 5, wherein said on-line access providing step comprises the step of initiating an interactive evaluation session outputting project questions to said supplier in accordance with said requirements.

7. A method as recited in claim 5, wherein said on-line access providing step comprises the step of providing access to a standards database storing a plurality of quality standards corresponding to said requirements.

8. A method as recited in claim 1, wherein said receiving step comprises the steps of:

receiving via a communication network an electronic data file comprising said supplier responses; and

storing said supplier responses in a database.

9. A method as recited in claim 1, wherein said selecting step comprises the steps of:

accessing a database having standardized requirements;

selecting said requirements from said standardized requirements stored in said database; and

assigning each of said selected requirements said corresponding relative weight; and

storing said selected requirements on a tangible medium.

10. A method as recited in claim 1, wherein said conducting step comprises the steps of:

accessing a database having standardized requirements;

selecting at least a portion of said requirements from said standardized requirements stored in said database;

preparing an on-site requirements list in accordance with said selected portion of said requirements and said supplier responses; and

performing said supplier site evaluation in accordance with said on-site requirements list.

11. A method as recited in claim 10, wherein said conducting step further comprises the step of storing said on-site evaluation report on a tangible medium.

12. A method as recited in claim 11, wherein said storing step comprises the step of uploading said on-site evaluation report to a second database via a communication network.

13. A system for evaluating supplier capabilities to qualify a supplier as a vendor for a project, comprising:

a first database system storing a plurality of industry quality standards;

a second database system storing supplier information including existing vendor performance reports, historical vendor performance reports, supplier responses to project proposals, and audit reports generated during on-site evaluations of the supplier in accordance with selected quality maturity requirements;

processing means for generating said selected quality maturity requirements from said first database system, said processing means generating a first-tier supplier maturity level on the basis of said supplier responses to said corresponding quality maturity requirements each having a weight value, and a second-tier supplier maturity level on the basis of said audit reports performed in accordance with said supplier responses and said first-tier maturity level; and

a terminal device for providing data access to said processing means.

14. A system as recited in claim 13, wherein said terminal device supplies said generated audit reports via a communications system for use by said processing means.

15. A system as recited in claim 13, wherein said processing means supplies said selected maturity requirements to said supplier via a communication network.

16. A system as recited in claim 13, wherein said processing means stores said selected maturity requirements on a compact disc, said compact disc being arranged to provide an interactive presentation of said selected maturity requirements.

17. A system as recited in claim 13, further comprising a product database storing historical performance data on products supplied by project vendors.

18. A system as recited in claim 13, wherein said processing means generates an audit schedule in accordance with said supplier responses, said on-site evaluation being executed in accordance with said audit schedule.

19. A system as recited in claim 13, wherein said processing means comprises a supplier interface enabling access to said first and second database system via a communication network, said supplier interface providing said selected quality maturity requirements to a supplier in response to an access request.

20. A system as recited in claim 19, wherein said supplier interface stores in said second database system said supplier responses to said corresponding quality maturity requirements received via said communication network.

21. A system as recited in claim 19, wherein said supplier interface provides a portion of said industry quality standards in response to a received database access request corresponding to at least one of said selected quality maturity requirements.

22. A supplier self-evaluation system for responding to a request for proposal, comprising:

a template file storing a plurality of supplier questions for said request for proposal;

a local database storing a plurality of maturity requirements corresponding to said request for proposal;

a control system for successively displaying one of said supplier questions from said template file and generating a supplier response file in response to user inputs, said control system comprising an access routine selectively accessing said maturity requirements corresponding to said displayed one supplier question in response to a first user access request, said access routine accessing, in response to a second user access request, a remote database to retrieve remote data supplemental to and complementary with said selectively accessed maturity requirements.

23. A system as recited in claim 22, wherein said template file, said local database and said control system are stored on a compact disc.

24. A system as recited in claim 22, wherein said access routine supplies said supplier response file to said remote database in response to a third user access request.

25. A system as recited in claim 22, further comprising a help file accessible by said access routine in response to a third user access request, said help file providing information corresponding to said displayed supplier question.

26. A method for responding to a request for proposal, comprising the computer-implemented steps of:

reading an electronic file comprising a plurality of questions related to said request for proposal, at least one of said plurality of questions corresponding to a selected set of quality maturity requirements;

successively displaying said plurality of questions during an interactive session;

selectively accessing a specification database in response to a supplier access request, to obtain information on the quality maturity requirements corresponding to a selected one of said displayed questions;

receiving a supplier response to at least one of said displayed questions, and

storing said at least one supplier response in an electronic file to generate a supplier response file.

27. A method as recited in claim 26, wherein said storing step comprises the steps of:

establishing a connection with a remote database via a communication network; and

storing said electronic supplier response file in said remote database.

28. A method as recited in claim 26, wherein said specification database is stored on a compact disc.

29. A method as recited in claim 26, wherein said selectively accessing step comprises the steps of:

accessing a first database to obtain first information corresponding to said selected one of said displayed questions;

accessing a second database via a communication network to obtain second information corresponding to said selected one of said displayed questions, said second information being complementary to said first information.

30. A method as recited in claim 29, wherein said selectively accessing step further comprises the step of storing said accessed second information.

31. A method as recited in claim 26, further comprising the step of uploading the supplier response file to a supplier evaluation system.

32. A computer-readable medium having stored thereon a plurality of sequences of instructions, said plurality of sequences of instructions including sequences of instructions which, when executed by a processor, cause said processor to perform the steps of:

receiving an electronic file comprising a plurality of questions related to a request for proposal, at least one of said plurality of questions corresponding to a selected set of quality maturity requirements;

successively displaying said plurality of questions during an interactive session;

selectively accessing a specification database in response to a supplier access request to obtain information on the quality maturity requirements corresponding to a selected one of said displayed questions;

receiving a supplier response to at least one of said displayed questions; and

storing said supplier response in an electronic file to generate a supplier response file.

33. The computer-readable medium of claim 32, wherein the medium comprises a storage medium.

34. The computer-readable medium of claim 33, wherein the medium is a CD-ROM disc.

35. A computer-readable medium having stored thereon a plurality of sequences of instructions, said plurality of sequences of instructions including sequences of instructions which, when executed by a processor, cause said processor to perform the steps of:

receiving an electronic file comprising a plurality of questions related to a request for proposal, at least one of said plurality of questions corresponding to a selected set of quality maturity requirements;

successively displaying said plurality of questions during an interactive session;

selectively accessing a local database in response to a first supplier access request, to obtain information on the quality maturity requirements corresponding to a selected one of said displayed questions;

selectively accessing a remote database in response to a second supplier access request, to retrieve remote data supplemental to, and complementary with, said selectively accessed maturity requirements;

receiving a supplier response to at least one of said displayed questions; and

storing said supplier response in an electronic file to generate a supplier response file.

36. The computer-readable medium of claim 35, wherein the medium comprises a storage medium.

37. The computer-readable medium of claim 36, wherein the medium is a CD-ROM disc.

38. The computer-readable medium of claim 35, including a sequence of instructions for causing the processor to upload the electronic supplier response file to a supplier evaluation system via a communications network.