Monitoring of periodic patterns
First Claim
1. A method for detecting recording errors in a telephone network that provides services to a plurality of customers, said method comprising:
- recording information output by said telephone network relating to the provision of a service to said customers, said information having a periodic pattern;
identifying disturbances in said periodic pattern that persist for longer than a predetermined period based on current knowledge of said information and on knowledge of a history of said information derived over a plurality of periods; and
generating an alarm when said identified disturbances exceed a threshold.
1 Assignment
0 Petitions
Accused Products
Abstract
The invention features an apparatus and method for detecting recording errors in a telephone network that provides services to a plurality of customers, the method comprising: recording information output by the telephone network relating to the provision of a service to the customers, the information having a periodic pattern; identifying disturbances in the periodic pattern that persist for longer than a predetermined time period; and generating an alarm when the identified disturbances exceed a threshold. Th invention also features using a model to generate a forecast of information that will be output by the network in a time period that has not yet occurred utilizing information recorded during a previous time period, the model including a plurality of states representing disturbances in the periodic pattern, each state representing a disturbance having a different persistence. The system obtains information output by the telephone network relating to the provision of the service to the customers during a time period; compares the forecast with the information obtained during the time period to generate a deviation; uses the deviation to update each of the states; and generates an alarm when a selected one of the states exceeds a threshold.
-
Citations
23 Claims
-
1. A method for detecting recording errors in a telephone network that provides services to a plurality of customers, said method comprising:
-
recording information output by said telephone network relating to the provision of a service to said customers, said information having a periodic pattern; identifying disturbances in said periodic pattern that persist for longer than a predetermined period based on current knowledge of said information and on knowledge of a history of said information derived over a plurality of periods; and generating an alarm when said identified disturbances exceed a threshold.
-
-
2. A method for detecting recording errors in a telephone network that provides services to a plurality of customers, said method comprising:
-
recording information output by said telephone network in a first time period relating to the provision of a service to said customers, said information having a periodic pattern; using a model to generate a forecast of information that will be output by said network in a second time period that has not yet occurred utilizing said information recorded during said first time period, said model including a plurality of states representing disturbances in said periodic pattern, each said state representing a disturbance having a different persistence; obtaining information output by said telephone network relating to the provision of said service to said customers during said second time period; comparing said forecast with the information obtained during said second time period to generate a deviation; using said deviation to update each of said states; and generating an alarm when a selected one of said states exceeds a threshold. - View Dependent Claims (3, 4, 5, 6, 7, 8, 9, 10, 11)
-
-
12. A method for detecting recording errors in a telephone network that provides services to a plurality of customers, said method comprising:
-
recording information output by said telephone network relating to the provision of a service to said customers, said information having a periodic pattern; modeling said information using a first state and a second state, said first state representing disturbances in said periodic pattern of a first duration, and said second state representing disturbances in said periodic pattern of a second duration, said second duration being longer than said first duration, and said disturbances based on current knowledge of said information and on knowledge of a history of said information derived over a plurality of periods; and generating an alarm when a disturbance in said second state exceeds a threshold. - View Dependent Claims (13, 14)
-
-
15. A method for detecting recording errors in a telephone network that provides services to a plurality of customers, said method comprising:
-
recording information output by said telephone network relating to the provision of a service to said customers, said information having a periodic pattern; identifying disturbances in said periodic pattern of a first duration based on current knowledge of said information and on knowledge of a history of said information derived over a plurality of periods; identifying disturbances in said periodic pattern of a second duration based on current knowledge of said information and on knowledge of a history of said information derived over a plurality of periods, said second duration being longer than said first duration; generating an alarm when said disturbance of said second duration exceeds a threshold.
-
-
16. A method for detecting recording errors in a telephone network that provides services to a plurality of customers, said method comprising:
-
(a) recording information output by said telephone network relating to the provision of a service to said customers in a first time period; (b) modeling said information recorded in said first time period using a first state and a second state, said first state representing disturbances in said information of a first persistence and said second state representing disturbances in said information of a second persistence, said second persistence being longer than said first persistence; (c) using said first and second states to generate a forecast of information to be output by said network for a future time period; (d) recording, during the occurrence of said future time period, information output by said telephone network relating to the provision of said service to said customers; (e) comparing the forecast generated in step (c) with the information recorded in step (d) to generate a deviation; (f) updating each of said states based on said deviation generated in the preceding step; (g) generating an alarm when a selected one of said states exceeds a threshold; and (h) iteratively repeating steps (c)-(g) to continually generate alarms whenever said selected one of said states exceeds said threshold. - View Dependent Claims (17)
-
-
18. A system for detecting recording errors in a telephone network that provides services to a plurality of customers, said system comprising:
-
an information recorder for recording information output by said telephone network relating to the provision of a service to said customers, said information having a periodic pattern; apparatus for identifying disturbances in said periodic pattern that persist for longer than a predetermined time period based on current knowledge of said information and on knowledge of a history of said information derived over a plurality of periods; and an alarm generator for generating an alarm when said identified disturbances exceed a threshold.
-
-
19. A system for detecting recording errors in a telephone network that provides services to a plurality of customers, said system comprising:
-
an information recorder for recording information output by said telephone network in a first time period relating to the provision of a service to said customers, said information having a periodic pattern; a model for generating a forecast of information that will be output by said network in a second time period that has not yet occurred utilizing said information recorded during said first time period, said model including a plurality of states representing disturbances in said periodic pattern, each said state representing a disturbance having a different persistence; apparatus for obtaining information output by said telephone network relating to the provision of said service to said customers during said second time period; a comparator for comparing said forecast with the information obtained during said second time period to generate a deviation, said deviation used to update each of said states; and an alarm generator for generating an alarm when a selected one of said states exceeds a threshold. - View Dependent Claims (20, 21, 22, 23)
-
Specification