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Analysis of failures in a computing environment

  • US 5,790,780 A
  • Filed: 07/16/1996
  • Issued: 08/04/1998
  • Est. Priority Date: 07/16/1996
  • Status: Expired due to Term
First Claim
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1. An automated method for analyzing failures arising in computing environments, comprising the steps of:

  • storing prior failure information relating to at least one prior failure in a computing environment, the prior failure information specifying details for an element which caused the at least one prior failure;

    storing inventory information relating to a plurality of elements in the computing environment, the inventory information specifying for each element a provider associated with that element;

    receiving current failure information relating to a current failure in the same computing environment or another computing environment, the current failure information specifying details for an element which caused the current failure;

    determining whether the provider associated with the element which caused the current failure is the same as the provider associated with the element which caused the at least one prior failure using the prior failure information, the inventory information, and the current failure information; and

    instructing a user to take an appropriate action with respect to the provider associated with the element which caused the current failure.

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