Analysis of failures in a computing environment
First Claim
1. An automated method for analyzing failures arising in computing environments, comprising the steps of:
- storing prior failure information relating to at least one prior failure in a computing environment, the prior failure information specifying details for an element which caused the at least one prior failure;
storing inventory information relating to a plurality of elements in the computing environment, the inventory information specifying for each element a provider associated with that element;
receiving current failure information relating to a current failure in the same computing environment or another computing environment, the current failure information specifying details for an element which caused the current failure;
determining whether the provider associated with the element which caused the current failure is the same as the provider associated with the element which caused the at least one prior failure using the prior failure information, the inventory information, and the current failure information; and
instructing a user to take an appropriate action with respect to the provider associated with the element which caused the current failure.
4 Assignments
0 Petitions
Accused Products
Abstract
A system (10) is provided for analyzing failures arising in computing environments. The system (10) includes an interface (12) which receives information relating to a current failure in a computing environment. A database (18) stores information relating to at least one prior failure in the same computing environment or another computing environment. A processor (22), which is coupled to the interface (12) and the database (18), compares the received information relating to the current failure with the stored information relating to the prior failure in order to find similarities. The processor (22) may then instruct a user to take appropriate action in response to similarities between the current failure and the prior failure, thereby analyzing the failures.
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Citations
17 Claims
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1. An automated method for analyzing failures arising in computing environments, comprising the steps of:
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storing prior failure information relating to at least one prior failure in a computing environment, the prior failure information specifying details for an element which caused the at least one prior failure; storing inventory information relating to a plurality of elements in the computing environment, the inventory information specifying for each element a provider associated with that element; receiving current failure information relating to a current failure in the same computing environment or another computing environment, the current failure information specifying details for an element which caused the current failure; determining whether the provider associated with the element which caused the current failure is the same as the provider associated with the element which caused the at least one prior failure using the prior failure information, the inventory information, and the current failure information; and instructing a user to take an appropriate action with respect to the provider associated with the element which caused the current failure. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A system for analyzing failures arising in computing environments, comprising:
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a database operable to store prior failure information and inventory information, the prior failure information relating to at least one prior failure in a computing environment and specifying details for an element which caused the at least one prior failure, the inventory information relating to a plurality of elements in the computing environment and specifying for each element a provider associated with that element; an interface operable to receive current failure information relating to a current failure in the same computing environment or another a computing environment, the current failure information specifying details for an element which caused the current failure; and a processor coupled to the interface and the database, the processor operable to determine whether the provider associated with the element which caused the current failure is the same as the provider associated with the element which caused the at least one prior failure using the prior failure information, the inventory information, and the current failure information, the processor further operable to instruct a user to take appropriate action with respect to the provider associated with the element which caused the current failure. - View Dependent Claims (12, 13, 14, 15, 16, 17)
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Specification