Method and apparatus for delivering and modifying information electronically
First Claim
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1. A system for providing information via electronic-mail ("e-mail") to customers, comprising:
- a source of information;
a computer connected to said source of information; and
an e-mail network connecting said computer to said customers, said computer including;
a customer database including a unique customer record for each customer;
an information database including information dynamically updated periodically by said source of information;
means for generating a file based on customer information in said customer database and based on said dynamically updated information from said information database; and
means for converting said file to an e-mail message and transmitting said e-mail message to said customer via said e-mail network;
wherein the customer information includes at least a portion of the unique customer record and the means for generating further includes means for matching a field in the unique customer record to a corresponding field in said information database.
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Abstract
An automated system of passively distributing personalized, unique information to users via electronic mail or facsimile. The system formats information into messages conforming to electronic mail protocols and transmits these messages to the user'"'"'s electronic mailbox or reception system. The system also allows a user to automatically edit an underlying information database via electronic mail to modify services and further allows third parties to insert text messages into outbound message(s).
108 Citations
15 Claims
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1. A system for providing information via electronic-mail ("e-mail") to customers, comprising:
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a source of information; a computer connected to said source of information; and an e-mail network connecting said computer to said customers, said computer including; a customer database including a unique customer record for each customer; an information database including information dynamically updated periodically by said source of information; means for generating a file based on customer information in said customer database and based on said dynamically updated information from said information database; and means for converting said file to an e-mail message and transmitting said e-mail message to said customer via said e-mail network; wherein the customer information includes at least a portion of the unique customer record and the means for generating further includes means for matching a field in the unique customer record to a corresponding field in said information database. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A method for providing information to a customer via e-mail, comprising the steps of:
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generating a customer record corresponding to said customer; storing said customer record in a database; generating a database of information to be provided to a customer; periodically updating said information in said information database; generating a file corresponding to said customer by matching fields in the customer record to predetermined corresponding fields in the information database; converting said file to an e-mail message; and transmitting said e-mail message to said customer via an e-mail network. - View Dependent Claims (8, 9, 10, 11, 12, 13)
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14. A system for providing information via electronic-mail ("e-mail") to customers, comprising:
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a computer connected to receive securities information, the securities information including information identifying selected securities and corresponding prices of the selected securities; a customer database including unique records for each customer, the unique customer records including a plurality of fields, at least one of the plurality of fields containing information identifying a security preselected by the customer; and an information database for storing the securities information received by the computer, the information database being periodically updated with said securities information;
whereinthe computer includes means for generating an e-mail message by matching the fields containing the security identification information from one of the unique customer records with the securities identifying information received by the computer and stored in the information database.
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15. A method for providing information to a customer via e-mail, comprising the steps of:
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generating a customer record corresponding to said customer, the customer record including at least one field identifying a security preselected by the customer; storing said customer record; storing information identifying securities and corresponding prices of the securities; periodically updating the security information; generating a file corresponding to said customer by matching the information identifying securities to the at least one field identifying the security preselected by the customer; converting said file to an e-mail message; and transmitting said e-mail message to said customer via an e-mail network.
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Specification