Automatic theater ticket concierge

• US 5,797,126 A
• Filed: 02/16/1996
• Issued: 08/18/1998
• Est. Priority Date: 02/16/1996
• Status: Expired due to Fees

• Current Assignee: Interactive Patents, Inc.
• Original Assignee: Interactive Patents, Inc.
• Inventors: Glass, Andrew, Helbling, Edward
• Primary Examiner(s): McElheny, Jr., Donald E.
• Application Number:
  US08/602,975
• Time in Patent Office: 914 Days
• Field of Search: 705/5, 705/6, 705/26, 705/27, 705/15
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G07B 15/00 Arrangements or apparatus for collecting fares, tolls or entrance fees at one or more control points handling coins or valuable papers, e.g. banknotes, G07D; apparatus for vending or hiring articles or services activated by coins, credit cards, paper currency or the like G07F7/00, G07F17/00
• CPC Class Codes: G07F 17/42 for ticket printing or like apparatus , e.g. apparatus for dispensing of printed paper tickets or payment cards
• CPC Class Codes: G07F 9/001 Interfacing with vending machines using mobile or wearable devices
• CPC Class Codes: G07F 9/002 Vending machines being part of a centrally controlled network of vending machines

Abstract

A theater-ticket concierge system in which individual kiosks are in wireless communication with a central station so that, based upon programming from the central station, the individual events of interest can be selected by a patron who can view an excerpt or scene and, upon indicating interest, can then view available seating on a seating plan or the like. By selecting an available seat from the seating plan, the patron can be provided with a display of the stage or performance from that seat and, once seat selection is confirmed, the kiosk can, by communication with the central station, charge the patron'"'"'s credit card and issue an information carrier in the form of a ticket to the event or a coupon which can be redeemed for such ticket.

Claims

1. A method of correlating theater ticket sales, comprising the steps of:

(a) communicating to a multiplicity of vending kiosks information as to events and times for which seating is available at a plurality of performance locations;

(b) displaying information as to events at said vending kiosks;

(c) in response to selection of a particular event at one of said kiosks by a potential patron, displaying at least one scene exemplary of said particular event by accessing coded and digitalized live video;

(d) displaying at said one of said kiosks for said particular event at the respective performance location a respective seating plan indicating available seats;

(e) in response to selection of a potentially available seat at said one of said kiosks by said potential patron, displaying a view representing a view from the selected potentially available seat and accessed from coded and digitalized live video;

(f) charging a card presented by the patron for a selected seat;

(g) issuing to said patron at said one of said kiosks an information carrier representing a receipt for a charge made and a confirmed seat selection, authorizing admission of a bearer of said information carrier to said particular event; and

(h) displaying from live video which has been coded and digitalized, views of an area and street vicinity of a selected performance location, views of a marquis, box office, lobby, lounge and historical and architectural points of interest of a selected performance location enabling a potential patron to virtually tour said selected performance location.

2. The method defined in claim 1 wherein information as to events and times for which seating is available at a plurality of performance locations is communicated to said kiosks from a central station in communication with said locations, and a display at said one of said kiosks for said particular event at the respective performance location of the respective seating plan indicating available seats is effected by dialog between said central station and said one of said kiosks.

3. The method defined in claim 2 wherein the charging of said card at said one of said kiosks is effected by dialog between said central station and said one of said kiosks.

4. The method defined in claim 3 wherein the display of a view representing a view from the selected potentially available seat is effected by dialog between said central station and said one of said kiosks.

5. The method defined in claim 4 wherein the issuing to said patron at said one of said kiosks of said information carrier representing a receipt for a charge made and a confirmed seat selection, authorizing admission of a bearer of said information carrier to said particular event is effected by dialog between said central station and said one of said kiosks.

6. The method defined in claim 1 wherein display of information at said one of said kiosks is effected by touch screen and selection is effected by said patron touching said touch screen.

7. The method defined in claim 1, further comprising the step of displaying at each of said kiosks in an attract mode views accessed from live video which has been coded and digitalized and showing excerpts from an actual performance at at least one of said locations.

8. The method defined in claim 1 further comprising the step of displaying a video replay of an actual event at a selected performance location as a preview in response to a selection by said potential patron.

9. The method defined in claim 1, further comprising the step of displaying a video containing information about an author, producer, director and star of a particular event upon selection by a potential patron.

10. The method defined in claim 1 further comprising the step of accessing and displaying a video history of a selected facility of one of said performance locations.

11. An apparatus for correlating theater ticket sales, comprising:

a central station accumulating information as to events occurring at a multiplicity of performance locations, available seating at said events and times of said events;

a plurality of vending kiosks remote from said central station;

means for communicating to a multiplicity of said vending kiosks information as to events and times for which seating is available at a plurality of performance locations;

means at each of said vending kiosks for displaying information as to said events;

means operable in response to selection of a particular event at one of said kiosks by a potential patron, for displaying at least one scene exemplary of said particular event;

means at said one of said kiosks for displaying for said particular event at the respective performance location a respective seating plan indicating available seats;

means in response to selection of a potentially available seat at said one of said kiosks by said potential patron, displaying a view representing a view from the selected potentially available seat;

means at said one of said kiosks for charging a card presented by the patron for a selected seat; and

means at said one of said kiosks for issuing to said patron at said one of said kiosks an information carrier representing a receipt for a charge made and a confirmed seat selection, authorizing admission of a bearer of said information carrier to said particular event; and

means at said one of said kiosks for displaying from live video which has been coded and digitalized, views of an area and street vicinity of a selected performance location, views of a marquis, box office, lobby, lounge and historical and architectural points of interest of a selected performance location enabling a potential patron to virtually tour said selected performance location and for virtually moving the patron through the tour.

12. The apparatus defined in claim 11 comprising a communications link between each vending kiosk and said central station for dialog therebetween.

13. The apparatus defined in claim 12 wherein said communications link is a wireless link.

14. The apparatus defined in claim 11 wherein said communications link utilizes modems in said kiosks and at said central station.

15. The apparatus defined in claim 11 wherein said means at said one of said kiosks for issuing to said patron at said one of said kiosks said information carrier representing a receipt for a charge made and a confirmed seat selection, authorizing admission of a bearer of said information carrier to said particular event is a printer.

16. The apparatus defined in claim 11 wherein said means at said one of said kiosks for charging a card presented by the patron for a selected seat includes a card reader in said one of said kiosks.

17. The apparatus defined in claim 11 wherein said means at each of said vending kiosks for displaying information as to said events includes a respective touch screen which can be touched by a patron to register a respective selection.