Speed controlled telephone credit card verification system

• US 5,806,040 A
• Filed: 04/11/1997
• Issued: 09/08/1998
• Est. Priority Date: 01/04/1994
• Status: Expired due to Term

• Current Assignee: Round Rock Research LLC
• Original Assignee: ITT Corporation (ITT, Inc.)
• Inventors: Vensko, George
• Primary Examiner(s): Hudspeth, David R.
• Assistant Examiner(s): Chawan, Vijay B.
• Application Number:
  US08/827,867
• Time in Patent Office: 515 Days
• Field of Search: 395/2.42, 395/2.66, 395/2.49
• US Class Current: 704/273
• CPC Class Codes: G06Q 20/4014 Identity check for transactions
• CPC Class Codes: G07C 9/257 electronically G07C9/26 takes precedence
• CPC Class Codes: G10L 17/22 Interactive procedures; Man-machine interfaces

Abstract

A speech controlled verification system for verifying the identity of a person using a telephone calling card, bank card or other credit card. The systems connects the user of the card to a telephone network, wherein the user enters the card number. The card number is used to access a central data base through the telephone network, wherein a voice verification template is retrieved corresponding to the entered card number. The voice verification contains various samples of the authorized user'"'"'s voice stating selected words, phrases and/or numbers. Once the proper voice verification template is retrieved, the system prompts the user to state one of the words, phrases and/or numbers contained within the voice verification template. The word, phrase and/or numbers stated in response to the prompt is compared with the voice verification template. If the stated words match the template, the user is considered to be the authorized user and the card is validated. If the stated words do not match the voice verification template, the user may or may not be denied authorization depending upon the use of the card and the financial stake being placed in the use of the card.

Claims

1. A method of authorizing a person to use a card which has an identifying card number, comprising the steps of:

creating a voice verification template for the authorized user of each said card;

storing each said voice verification template in a databank at a central location accessible by a telephone network;

retrieving the voice verification template from said databank that corresponds to said card number;

prompting repeatedly the person using the card to speak a plurality of words, wherein the number of repeated promptings is selectively determined; and

comparing repeatedly said plurality of words spoken to said voice verification template by utilizing a set right-to-wrong threshold ratio, wherein said fractional threshold ratio of wrong to right is greater than 0, in order to count the number of properly verified responses which determines whether the person using the card is the authorized user.

2. The method according to claim 1, further including the step of comparing the number of verified responses to a threshold number, whereby the person using the card is approved if the number of verified responses surpasses said threshold number.

3. The method according to claim 1, wherein said step of prompting the person using the card to speak at least one word is repeated a predetermined number of times if the words spoken by the person using the card do not match the voice verification template.

4. The method according to claim 1, wherein said card is a telephone calling card, wherein a person using the card to place a call within said telephone network.

5. The method according to claim 4, wherein said telephone network determines the fee rate for a call and allows the person using the card to complete the call regardless of voice verification when the fee rate is below a predetermined value, thereby preventing false rejection of a person using the card to make a call at a fee rate below said predetermined value.

6. The method according to claim 4, further including the step of connecting the person using the card to an operator should the words spoken by that person not match the voice verification template.

7. The method according to claim 1, wherein the step of prompting the person using the card to speak at least one word includes the substep of randomly selecting at least one word from the voice verification template and prompting the person using the card with the randomly selected at least one word.

8. The method according to claim 1, wherein said step of comparing said at least one word spoken to said voice verification template includes reading said voice verification template and said at least one word spoken to a verifier at said central location, wherein said verifier compares said at least one word spoken to said voice verification template and indicates to the telephone network whether said at least one word spoken matches said voice verification template.

9. The method according to claim 1, wherein said step of creating the voice verification template includes the use of voice samples that have been filtered to include long distance telephone distortion.

18. The method according to claim 6, wherein said voice verification unit is located at a central location accessible through a telephone network.

10. A method of authorizing a person to use a telephone calling card with an identifying card number, comprising the steps of:

prompting repeatedly the person using the calling card to state the identifying card number into a telephone receiver, wherein the number of repeated promptings is selectively determined;

retrieving a voice verification template from a central database that corresponds to the identifying card number stated; and

comparing repeatedly the identifying card number stated to the voice verification template by utilizing a set right-to-wrong threshold ratio, wherein said fractional threshold ratio of wrong to right is greater than 0, in order to count the number of properly verified responses which determines whether the voice of the person using the card matches the voice verification template before use of the calling card is authorized.

11. The method according to claim 10, further including the step of prompting the person using the calling card to state at least one other word in addition to said identifying card number into said telephone receiver, wherein said at least one other word is compared to said voice verification template to verify whether the person using the card is authorized to do so.

12. The method according to claim 11, wherein said step of prompting the person using the calling card to state at least one other word, further includes the substep of randomly selecting at least one word from the voice verification template and prompting the person using the calling card with the randomly selected at least on word.

13. The method according to claim 10, wherein the step of prompting the person using the calling card includes requiring the person using the card to access a telephone network by dialing a predetermined number.

14. The method according to claim 13, wherein said telephone network determines the fee rate for a call and allows the person using the calling card to complete the call regardless of voice verification when the fee rate is below a predetermined value, thereby preventing false rejections of a person using the calling card to make a call at a fee rate below said predetermined value.

15. A method of verifying the authority of a person to use a card having an identifying card number, wherein the card is used to enable a device by placing the card in a card reader coupled to the device, said method comprising the steps of:

creating a voice verification template for the person authorized to use each said card;

storing the voice verification template on the card;

automatically reading said voice verification template from said card when the card is placed in said card reader;

prompting repeatedly the person using the card to speak a plurality of words, wherein the number of repeated promptings is selectively determined; and

comparing repeatedly said plurality of words spoken to said voice verification templates by utilizing a right-to-wrong threshold ratio ratio, wherein said fractional threshold ratio of wrong to right is greater than 0, in order to count the number of properly verified responses which determines whether the person using the card is an authorized user.

16. The method according to claim 15, wherein said step of comparing said at least one word spoken to said voice verification templates includes forwarding said at least one word spoken and said voice verification template over a telephone connection to a remote voice verification unit.

17. The method according to claim 16, wherein said card is a telephone calling card and said device is a telephone.

19. The method according to claim 15, wherein said card is a bank card and said device is an automated-teller machine.

20. The method according to claim 15, wherein said step of prompting the person using the card to speak at least one word further includes the substep of randomly selecting said at least one word from said voice verification template.

21. A method of authorizing a person to use a card which has an identifying card number, comprising the steps of:

creating a voice verification template corresponding to said identifying card number;

storing said voice verification template in a databank at a central location accessible by a telephone network;

retrieving said voice verification template that corresponds to said identifying card number from said databank;

randomly selecting a plurality of words, phrases or numbers from said voice verification template;

prompting said person seeking authorization to speak each of said selected plurality of words, phrases or numbers;

comparing each of said spoken plurality of words, phrases or numbers to each of said selected plurality of words, phrases or numbers from said voice verification template, and responsively updating a right-to-wrong ratio accordingly;

authorizing a user if said right-to-wrong ratio is greater than a determined threshold for the authorization sought by said person, wherein said determined threshold is less than 100%.