Method and system for allocating and redeeming incentive credits between a portable device and a base device

• US 5,806,045 A
• Filed: 07/08/1996
• Issued: 09/08/1998
• Est. Priority Date: 02/04/1994
• Status: Expired due to Term

• Current Assignee: Loyalty Central Inc.
• Original Assignee: Cardone Development Company
• Inventors: Hauge, Richard T., Svigals, Jerome, Biorge, James E.
• Primary Examiner(s): Weinhardt, Robert A.
• Application Number:
  US08/676,809
• Time in Patent Office: 792 Days
• Field of Search: 395/201, 395/207, 395/210, 395/214, 395/230, 395/234, 395/235, 395/239, 395/240, 395/241, 235/379, 235/380, 235/383, 705/1, 705/7, 705/10, 705/14, 705/30, 705/34, 705/35, 705/39, 705/40, 705/41, 705/16, 705/17
• US Class Current: 705/14.17
• CPC Class Codes: G06Q 20/204 comprising interface for record bearing medium or carrier for electronic funds transfer or payment credit
• CPC Class Codes: G06Q 20/229 Hierarchy of users of accounts
• CPC Class Codes: G06Q 20/341 Active cards, i.e. cards including their own processing means, e.g. including an IC or chip
• CPC Class Codes: G06Q 20/3437 the counter having non-monetary units, e.g. trips
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 20/4093 Monitoring of device authentication
• CPC Class Codes: G06Q 30/0215 Including financial accounts
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G07F 7/02 by keys or other credit registering devices
• CPC Class Codes: G07F 7/0866 by active credit-cards adapted therefor G07F7/1008 takes precedence
• CPC Class Codes: G07F 7/1008 Active credit-cards provided with means to personalise their use, e.g. with PIN-introduction/comparison system
• CPC Class Codes: G07G 1/0036 Checkout procedures
• CPC Class Codes: G07G 1/145 PLU-management
• CPC Class Codes: G07G 3/003 Anti-theft control theft alarms G08B13/00

Abstract

A customer incentive system involving a plurality of service or merchandise providers comprises a customer-carried, portable device (74), a provider device (76), and a base device (72). To earn incentive credits, the customer enters into a transaction with one of the providers participating in the incentive system (70). A transaction amount is derived from the transaction and, based on this amount, an incentive credit amount is computed. The base device (72) performs this computation by deriving an incentive code and cross-referencing this incentive code with all customer incentive codes stored on the customer-carried device (74) and incentive program codes stored on the provider device (76) to derive an incentive rate. This incentive rate is applied to the transaction amount to derive the incentive amount. The incentive amount is stored on the customer-carried device (74). To redeem the incentive credits stored on the customer-carried device (74), the customer enters into a second transaction with the same provider or another participating provider. A second transaction amount is derived from this transaction and the customer may choose to redeem some or all of the incentive credits stored on the customer-carried device (74) to lower the transaction amount. When incentive credits are redeemed, they are subtracted from the incentive amount on the customer-carried device (74). By using a customer-carried device (74), transactions may be conducted off-line. Thus, no concurrent communications link with a central authority is needed.

Claims

1. A method for allocating and redeeming incentive credits, said method comprising the steps of:

coupling a customer-carried, portable storage device to a first base device, said storage device having an incentive credit total stored thereon,

conducting an off-line transaction between a customer and a first provider using said first base device to derive a first transaction amount;

deriving an incentive code for said first transaction amount;

processing said incentive code with a customer incentive code stored in said portable storage device and a program incentive code stored in a provider storage device, to derive an incentive rate;

applying said incentive rate to said first transaction amount to derive said incentive credit amount;

incrementing said incentive credit total stored on said storage device by said incentive credit amount to derive a new incentive credit total;

storing said new incentive credit total onto said storage device;

coupling said storage device to a second base device;

conducting a second off-line transaction between the customer and a second provider using said storage device and said second base device to derive a second transaction amount;

applying, by said second base device, at least a portion of said new incentive credit total to said second transaction to reduce said second transaction amount;

subtracting the portion of the new incentive credit total applied from said new incentive credit total to derive a reduced incentive credit total; and

storing said reduced incentive credit total onto said storage device.

2. The method of claim 1, further comprising the steps of:

prior to conducting said first transaction, verifying that said portable storage device is a valid device for use with said first base device; and

prior to conducting said second transaction, verifying that said portable storage device is a valid device for use with said second base device.

3. The method of claim 1, further comprising the step of:

recording information relating to said first and second transactions in said portable storage device to maintain a journal of all transactions made using said portable storage device.

4. The method of claim 1, further comprising the steps of:

recording information relating to said first transaction, including said incentive credit amount, in said first base device;

recording information relating to said second transaction in said second base device;

transmitting the information stored in said first and second base devices to a record-keeping facility after said first and second transactions are completed.

5. The method of claim 4, further comprising the step of:

paying, by said first provider, an amount proportional to said incentive credit amount into a trust account.

6. The method of claim 4, further comprising the step of:

receiving, by said second provider from said trust account, payment in an amount proportional to the portion of said new incentive credit total applied to reduce said second transaction amount.

7. The method of claim 1, wherein said first and second providers are the same entity.

8. The method of claim 1, wherein said first and second base devices are the same device.

9. A method for allocating and redeeming incentive credits, said method comprising the steps of:

coupling a customer-carried, portable storage device to a base device, said storage device having an incentive credit total stored thereon representing previously earned incentive credits;

conducting an off-line transaction between a customer and a provider using said base device to derive a transaction amount;

applying by said base device at least a portion of said incentive credit total to said transaction amount to reduce said transaction amount by a discounted amount;

updating said incentive credit total by subtracting the portion of said incentive credit total applied from said incentive credit total;

deriving an incentive code for said transaction amount;

processing said incentive code with a customer incentive code stored in said portable storage device and an incentive program code stored in a provider storage device to derive an incentive rate;

applying said incentive rate to said transaction amount to derive said incentive credit amount

updating said incentive credit total by incrementing said incentive credit total by said incentive credit amount; and

storing said incentive credit total, as updated, onto said storage device.

10. The method of claim 9, further comprising the step of:

prior to conducting said transaction, verifying that said portable storage device is a valid device for use in said transaction.

11. The method of claim 9, further comprising the step of:

recording information relating to said transaction in said portable storage device to maintain a journal of all transactions made using said portable storage device.

12. The method of claim 9, further comprising the steps of:

recording information relating to said transaction, including said discounted amount and said incentive credit amount, in said base device; and

transmitting the information stored in said base device to a record-keeping facility after said transaction is completed.

13. The method of claim 12, further comprising the step of:

receiving, by said provider, payment in an amount proportional to said discounted amount from a trust account.

14. The method of claim 13, further comprising the step of:

paying, by said provider, an amount proportional to said incentive credit amount into said trust account.

15. A system for allocating and redeeming incentive credits, said system comprising:

a customer-carried portable device comprising a customer memory having a customer incentive program code stored therein;

a first base device for coupling to and operating with said portable device, said first base device comprising a first customer interface, a first base processor coupled to said first interface, and a base memory coupled to said first base processor and having at least one incentive code stored therein, said first base processor conducting a first off-line transaction with a customer via said first interface to derive a first transaction amount;

a provider device coupled to said first base device, said provider device comprising a provider memory having at least one incentive program code stored therein, wherein said first base processor computes an incentive credit amount by retrieving said incentive code from said base memory, retrieving said customer incentive code from said customer memory, retrieving said incentive program code from said provider memory, processing said incentive code with said customer incentive code and said incentive program code to derive an incentive rate, and applying said incentive rate to said first transaction amount to derive said incentive credit amount, and wherein said first base sends said incentive credit amount to said portable device for storage within said customer memory; and

a second base device for coupling to and operating with said portable device after said portable device is decoupled from said first base device, said second base device comprising a second customer interface and a second base processor coupled to said second interface, said second base processor conducting a second off-line transaction with the customer via said second interface to derive a second transaction amount, said second base processor applying at least a portion of said incentive credit amount stored in said customer memory to said second transaction amount to reduce said second transaction amount by a discounted amount.

16. The system of claim 15, wherein said portable device further comprises a customer processor coupled to said customer memory, said customer processor receiving said incentive credit amount from said first base processor and adding said incentive credit amount to an incentive credit total stored in said customer memory to update said incentive credit total.

17. The system of claim 15, wherein said portable device further comprises a customer processor coupled to said customer memory, said customer processor receiving a user code from said first base device via said first customer interface and comparing said user code to a reference user code stored in said customer memory to determine whether said user code is invalid, and in response to a determination that said user code is invalid, said customer processor precluding further interaction with said portable device.

18. The system of claim 15, wherein said portable device further comprises a customer processor coupled to said customer memory, said customer processor sending and receiving encrypted signals to and from said base processor to verify that said base device and said portable device are valid devices for use in said transaction.

19. The system of claim 15, wherein said provider device further comprises a provider processor coupled to said provider memory, said provider processor receiving a provider code from said first base device via said first customer interface and comparing said provider code to a reference provider code stored in said provider memory to determine whether said provider code is invalid, and in response to a determination that said provider code is invalid, said provider processor precluding further interaction with said provider device.

20. The system of claim 15, wherein said provider device further comprises a provider processor coupled to said provider memory, said provider processor sending and receiving encrypted signals to and from said base processor to verify that said base device and said provider device are valid devices for use in said transaction.

21. The system of claim 15, wherein said portable device further comprises a customer processor coupled to said customer memory and wherein said first base device further comprises a communications interface, said customer processor determining, based on a set of authorization parameters stored in said customer memory, whether to authorize payment of said first transaction amount and, in response to a determination not to authorize payment, said customer processor communicating with a financial institution via said communications interface to obtain payment authorization therefrom.

22. The system of claim 15, wherein said first base device further comprises a communications interface coupled to said first base processor, wherein said base memory includes a set of authorization parameters stored therein, and wherein said base processor determines, based on said authorization parameters, whether sufficient authorization exists to complete said first transaction, and in response to a determination that additional authorization is needed, said first base processor communicating with a control center via said communications interface to obtain additional authorization therefrom.

23. The system of claim 15, wherein said first base processor stores information relating to said first transaction, including said incentive credit amount, in said base memory.

24. The system of claim 23, wherein said first base device further comprises a communications interface coupled to said first base processor, and wherein said first base processor transmits the information stored in said base memory to a record-keeping facility via said communications interface after said first transaction is completed.

25. The system of claim 15, wherein said portable device further comprises a customer processor coupled to said customer memory, wherein said customer memory further contains information relating to past transactions conducted using said portable device, wherein said first base device further comprises a communications interface coupled to said first base processor, and wherein:

said customer processor determines, based on the information relating to past transactions and information relating to said first transaction, whether an indication of fraudulent use of said portable device exists, and in response to a determination that said indication exists, said customer processor sending portable device identification information to said first base processor,

said first base processor sending said portable device identification information to a control center via said communications interface to obtain from said control center a determination as to whether said portable device is being used fraudulently, and in response to a determination that said portable device is being used fraudulently, said first base processor sending a deactivation signal to said portable device.

26. The system of claim 25, wherein said customer processor receives said deactivation signal and responds by deactivating said portable device.

27. A system for allocating and redeeming incentive credits, said system comprising:

a customer-carried portable device comprising a customer memory having an incentive credit total stored therein representing incentive credits earned in previous transactions and a customer incentive code stored therein, and a customer processor coupled to said customer memory, said customer processor, in response to receiving an incentive credit redeemed amount, subtracting said redeemed amount from said incentive credit total to update said incentive credit total stored in said customer memory, said customer processor, in response to receiving an incentive credit amount, adding said incentive credit amount to said incentive credit total to update said incentive credit total;

a base device operatively coupled to said portable device said base device comprising a customer interface, a base processor coupled to said interface, and a base memory coupled to said base processor and having at least one incentive code stored therein, said base processor conducting an off-line transaction with a customer via said interface to derive a transaction amount, said base processor applying at least a portion of said incentive credit total, referred to as said incentive credit redeemed amount, to said transaction amount to reduce said transaction amount by a discounted amount, said base processor sending said incentive credit redeemed amount to said customer processor for updating said incentive credit total; and

a provider device coupled to said base device, said provider device comprising a provider memory having at least one incentive program code stored therein, wherein said base processor computes said incentive credit amount by retrieving said incentive code from said base memory, retrieving said customer incentive code from said customer memory, retrieving said incentive program code from said provider memory, processing said incentive code with said customer incentive code and said incentive program code to derive an incentive rate, and applying said incentive rate to said transaction amount to derive said incentive credit amount, and wherein said incentive credit amount represents incentive credits earned in said off-line transaction, and wherein said base processor sends said incentive credit amount to said customer processor for further updating said incentive credit total.

28. The system of claim 27, wherein said customer processor, in addition to updating said incentive credit total, further receives a user code from said base device via said customer interface and compares said user code to a reference user code stored in said customer memory to determine whether said user code is invalid, and in response to a determination that said user code is invalid, said customer processor precluding further interaction with said portable device.

29. The system of claim 27, wherein said provider device further comprises a provider processor coupled to said provider memory, and wherein said provider processor receives a provider code from said base device via said customer interface and compares said provider code to a reference provider code stored in said provider memory to determine whether said provider code is invalid, and in response to a determination that said provider code is invalid, said provider processor precluding further interaction with said provider device.

30. The system of claim 27, wherein said base device further comprises a communications interface, and wherein said customer processor determines, based on a set of authorization parameters stored in said customer memory, whether to authorize payment of said transaction amount and, in response to a determination not to authorize payment, said customer processor communicates with a financial institution via said communications interface to obtain payment authorization therefrom.

31. The system of claim 27, wherein said base device further comprises a communications interface coupled to said base processor, wherein said base memory includes a set of authorization parameters stored therein, and wherein said base processor determines, based on said authorization parameters, whether sufficient authorization exists to complete said transaction, and in response to a determination that additional authorization is needed, said base processor communicates with a control center via said communications interface to obtain additional authorization therefrom.

32. The system of claim 27, wherein said base device further comprises a base memory coupled to said base processor, and wherein said base processor stores information relating to said transaction, including said incentive credit amount, in said base memory.

33. The system of claim 32, wherein said base device further comprises a communications interface coupled to said base processor, and wherein said base processor transmits the information stored in said base memory to a record-keeping facility via said communications interface after said transaction is completed.

34. The system of claim 27, wherein said customer memory further contains information relating to past transactions conducted using said portable device, wherein said base device further comprises a communications interface coupled to said base processor, and wherein:

said customer processor determines, based on the information relating to past transactions and information relating to said first transaction, whether an indication of fraudulent use of said portable device exists, and in response to a determination that said indication exists, said customer processor sending portable device identification information to said base processor,

said base processor sending said portable device identification information to a control center via said communications interface to obtain from said control center a determination as to whether said portable device is being used fraudulently, and in response to a determination that said portable device is being used fraudulently, said base processor sending a deactivation signal to said portable device.

35. The system of claim 34, wherein said customer processor receives said deactivation signal and responds by deactivating said portable device.

36. A base device for operating with a customer-carried portable device to allocate and redeem incentive credits, said portable device comprising a customer memory having an incentive credit total stored therein representing incentive credits earned in previous transactions, and for operating with a provider device, said provider device comprising a provider memory having an incentive code stored therein, said base device comprising:

portable device interface for coupling to said portable device;

provider device interface for coupling to said provider device;

customer interface; and

a base processor coupled to said portable device interface, said customer interface, and said provider device interface, said base processor conducting an off-line transaction with a customer via said customer interface to derive a transaction amount, said base processor receiving from the customer via said customer interface an indication of a selected portion of said incentive credit total, referred to as the incentive credit redeemed portion, to apply to said transaction amount, said base processor receiving from said provider device via said provider device interface the incentive code, said base processor applying said incentive credit redeemed portion and said incentive code to said transaction amount to reduce said transaction amount by a discounted amount, said base processor sending said incentive credit redeemed portion to said portable device via said portable device interface, said base processor further, computing an incentive credit amount based on said transaction amount and said incentive code, said incentive credit amount representing incentive credits earned in said off-line transaction, said base processor sending said incentive credit amount to said portable device via said portable device interface.