Process and system for configuring information for presentation at an interactive electronic device

• US 5,806,071 A
• Filed: 08/21/1995
• Issued: 09/08/1998
• Est. Priority Date: 08/21/1995
• Status: Expired due to Term

• Current Assignee: NCR Corporation (NCR Voyix Corporation)
• Original Assignee: Info America Incorporated
• Inventors: Schneider, Jerry, Salmen, Larry, Balderrama, Steve
• Primary Examiner(s): Trammell, James P.
• Assistant Examiner(s): PEESO, THOMAS R
• Application Number:
  US08/518,118
• Time in Patent Office: 1,114 Days
• Field of Search: 364/514 A, 395/357, 395/227, 395/226, 395/616, 395/329, 395/960, 395/962, 395/615, 395/200.33, 379/74, 379/434, 340/825.29, 345/327, 707/1, 707/6, 707/10, 707/104
• US Class Current: 1/1
• CPC Class Codes: G06F 40/10 Text processing natural language analysis G06F40/20; semantic analysis G06F40/30; processing or translation of natural language G06F40/40
• CPC Class Codes: G06F 40/174 Form filling; Merging
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: Y10S 707/99945 Object-oriented database structure processing
• CPC Class Codes: Y10S 707/99948 Application of database or data structure, e.g. distributed, multimedia, or image

Abstract

A process for configuring electronic information for presentation at an interactive electronic device with which an item may be ordered, including the steps of: providing an original template presentation created at a first location to include a plurality of template items; providing a database to include a plurality of database items; and configuring, using a computer, the information to include each template item that is also a database item. A template data record can be associated with each template item, and a local data record can be associated with each database item. Additionally, a process for presenting display information at an interactive electronic device, including the step of configuring the display information for presentation by tagging as active for display, a cell associated with a template item that is also a database item. Different types of cells can be accommodated. Also, a system for configuring electronic information for presentation at an interactive electronic device, including: an original template presentation created at a first location to include a plurality of template items; a database to include a plurality of database items; and a communications medium for transmitting the original template presentation to a computer; wherein the template presentation includes a set of instructions for configuring, using the computer, the information to include each template item that is also a database item.

Claims

1. A process for configuring electronic information for presentation at an interactive electronic device with which an item may be ordered, comprising the steps of:

providing an original template presentation created at a first location to include a plurality of template items;

providing a database to include a plurality of local database items; and

configuring, using a local computer, the information to include each of said template items that is also one of said database items.

2. The process of claim 1 further comprising the steps of:

modifying, as desired, any part of said database;

providing updates, as desired, to said original template presentation; and

prior to said step of configuring, determining whether said step of configuring is required.

3. The process of claim 2 wherein said step of determining whether said step of configuring is required comprises the steps of:

determining whether said original template presentation has been updated;

determining whether said database has been modified;

if either said original template presentation has been updated or said database has been modified, performing said configuring; and

if said original template presentation has not been updated and said database has not been modified and said step of configuring has not yet been performed, performing said configuring.

4. The process of claim 3 wherein:

said original template presentation further comprises a first set of instructions for carrying out said step of determining whether said step of configuring is required and a second set of instructions for carrying out said configuring step;

said modifying step comprises adding a new item; and

said providing updates step comprises changing said second set of instructions so that presentation of said new item is time-dependent.

5. The process of claim 1 wherein each of a template data record of said template presentation comprises a plurality of item-characteristic fields, and the interactive electronic device is located at, and any modifying of said database takes place at, a second location;

and

further comprising the step of providing updates by changing, at said first location, any of said item-characteristic fields and transmitting any said updates to said computer.

6. The process of claim 5 wherein said plurality of database items comprises those items intended for sale at said second location, and said step of configuring occurs before said step of providing updates;

and

further comprising, after said step of configuring, the step of re-configuring the electronic information to include each of said updates associated with a template item that is also one of said database items.

7. The process of claim 5 wherein:

said template presentation further comprises a plurality of cells for a display screen, each of which is associated with one of said template items;

said step of providing updates occurs before said step of configuring; and

said step of configuring further comprises arranging said cells on said screen.

8. The process of claim 1 wherein:

the interactive electronic device comprises a display monitor with a touch screen for receiving an order;

said template presentation further comprises a branch cell, and a general template cell not associated with any particular item; and

said step of configuring further comprises the steps of;

tagging as active for display, an item cell associated with each said template item that is also one of said database items;

tagging as active for display, said general template cell; and

tagging as active for display, any said branch cell that points-to an associated screen having at least one said tagged template item cell.

9. The process of claim 8 wherein:

each of said template item cell and said general template cell having been arranged by screen for said display monitor;

said steps of tagging as active for display said template item cells and said general template cells, are completed in a first pass, one screen at a time; and

said step of tagging as active for display said branch cell, is completed in a second pass, one screen at a time.

10. The process of claim 1 wherein said step of configuring further comprises:

matching a local key in a local data record of said database with a common key in a template data record of said template presentation;

treating as non-existent, any of said local data records for which no common key can be found so that an associated database item is not presented at the interactive electronic device; and

tagging as active for presentation, each of said template data records which has been so matched.

11. The process of claim 1 wherein:

the interactive electronic device comprises an audio communication apparatus for receiving an order from a customer;

said template presentation comprises a general template data record not associated with any particular item; and

each said general data record comprises a pre-recorded audio message having been arranged in a presentation sequence for said communications apparatus.

12. The process of claim 11 wherein said step of configuring further comprises:

matching a local key in a local data record of said database with a common key in a template data record of said template presentation;

treating as non-existent, any of said local data records for which no common key can be found so that an associated database item is not presented at the communications apparatus; and

tagging as active for presentation, each of said template data records which has been so matched.

13. A process for presenting display information at an interactive electronic device with which an item may be ordered, comprising the steps of:

providing an original template presentation created at a first location to include a plurality of template items;

providing a database to include a plurality of local database items; and

configuring the display information for presentation, comprising the step of tagging as active for display, an item cell associated with a template item that is also one of said database items.

14. The process of claim 13 wherein:

the interactive electronic device comprises a display monitor and a touch screen for receiving an order;

said template presentation further comprises a general template cell not associated with any particular item, each of said template item cells and said general template cell having been arranged by screen for said display monitor; and

said step of configuring further comprises the step of tagging as active for display, said general template cell.

15. The process of claim 13 wherein:

the interactive electronic device comprises a flat-panel LCD apparatus with a touch screen for receiving an order;

said template presentation further comprises a branch cell, each of said template item cells having been arranged by screen for said apparatus; and

said step of configuring further comprises the step of tagging as active for display, said branch cell if an associated counter value has exceeded a first pre-set value.

16. The process of claim 13:

wherein the interactive electronic device comprises a display monitor with a key board for receiving an order from a customer;

wherein said template presentation further comprises a branch cell, each of said template item cells having been arranged by screen for said display monitor, and an overflow screen associated with said branch cell;

wherein said step of configuring further comprises the steps of tagging as active for display, any said branch cell that points-to any said overflow screen having at least one said tagged template item cell; and

further comprising the step of presenting said overflow screen if an associated counter value has exceed a second pre-set value.

17. A system for configuring electronic information for presentation at an interactive electronic device with which an item may be ordered, comprising:

an original template presentation created at a first location to include a plurality of template items;

a database to include a plurality of local database items;

a communications medium for transmitting said original template presentation to a local computer; and

said template presentation also including a set of instructions for configuring, using said computer, the information to include each of said template items that is also one of said database items.

18. The system of claim 17 wherein:

the interactive electronic device comprises a display monitor with a touch screen for receiving an order and said communications medium comprises coaxial cables;

said template presentation further comprises a plurality of cells for a display screen, each of which is associated with one of said template items; and

said set of instructions for configuring further comprises arranging on said screen, each of said cells associated with one of said template items that is also one of said database items.

19. The system of claim 18 wherein:

said template presentation further comprises a set of instructions for determining whether said configuring is required;

each of a template data record of said template presentation comprises a plurality of item-characteristic fields; and

said set of instructions for configuring further comprises tagging as active for display, each of said cells associated with one of said template items that is also one of said database items.

20. The system of claim 17:

wherein the interactive electronic device comprises a flat-panel LCD apparatus with a touch screen for receiving an order;

wherein said communications medium comprises a satellite link transmission medium, a transmitter, and a receiver; and

further comprising a set of instructions for re-configuring, using said computer, the electronic information to include any modifications made to said database and any updates made to said template presentation after said configuring.

21. The system of claim 17 wherein:

the interactive electronic device comprises an audio communication apparatus for receiving an order;

each of a template data record of said template presentation comprises a pre-recorded audio message having been arranged in a presentation sequence for said communications apparatus; and

said communications medium comprises telephone transmission wires.

22. The system of claim 21 wherein:

said audio communication apparatus is located at a second location;

said set of instructions for configuring further comprises matching a local key in a local data record of said database with a common key in one of said template data records, and tagging as active for presentation, each of said template data records which has been so matched; and

updates to said original template presentation, and modifications to any part of said database, are made as desired.