Method for accessing and evaluating information for processing an application for insurance

• US 5,809,478 A
• Filed: 12/08/1995
• Issued: 09/15/1998
• Est. Priority Date: 12/08/1995
• Status: Expired due to Term

• Current Assignee: Allstate Insurance Company (Allstate Corporation)
• Original Assignee: Allstate Insurance Company (Allstate Corporation)
• Inventors: Greco, N. J., Haught, G. R., Babij, K., White, E. M., Gillespie, W., Fine, S. G., Pihl, E. M., Bullock, G., Roland, D., Batman, James M.
• Primary Examiner(s): Hayes, Gail O.
• Assistant Examiner(s): Hughet, William N.
• Application Number:
  US08/569,615
• Time in Patent Office: 1,012 Days
• Field of Search: 395/204, 395/925, 395/200.3, 395/200.31, 395/200.32, 395/200.33, 395/200.47, 395/200.48, 395/200.49, 395/200.56, 395/200.59, 705/4
• US Class Current: 705/4
• CPC Class Codes: G06Q 40/08 Insurance
• CPC Class Codes: Y10S 706/925 Business

Abstract

A method of controlling a computer network to render information needs and risk evaluative decisions includes the matching of profiles, defined by data characteristics and collective characteristics, to customer data. Multiple profiles are matched to arrive at a consensus decision, in addition to providing a rationale and summary analysis of the decision. Advice profiles provide advice, when matched, regarding customer data.

Claims

1. A method of controlling a computer network to assemble data and render decisions based on the data, the network including a main computer having a memory, and a data warehouse computer coupled to vendors of data, the method comprising the steps, performed by the main computer, of:

receiving a request to process an application at the main computer;

determining whether additional data is needed to process the application;

invoking information interface processes to retrieve the needed additional data through the data warehouse computer the step of invoking including the substeps of

receiving orders to retrieve additional data at the data warehouse computer;

applying a series of vendor templates to the orders;

formatting the orders according to the data vendors;

sending formatted orders to the appropriate data vendors;

receiving data from the data vendors in response to the formatted orders;

matching the received data with the orders; and

delivering the matched data to the main computer; and

processing the application with the additional data received through the data warehouse.

2. The method of claim 1 further including the substep of:

breaking down each order into constituent parts and identifying the data required for each of the constituent parts.

3. The method of claim 1 further including the steps of:

archiving the application at the main computer; and

corresponding the matched data at the main computer with the archived application.

4. The method of claim 1 further including the substeps of:

storing the data received from the vendors; and

verifying that all the requested data has been received.

5. The method of claim 1 further including the steps of:

storing the formatted order in a historical file in the main computer; and

updating the historical file with the received data.

6. The method of claim 5 further including the step of:

checking the historical file for the requested data before invoking the information interfaces.

7. The method of claim 1 further including the steps of

returning the order by the main computer to acquire the additional information.

8. The method of claim 1 further including the step of

assigning each application a unique identifier.

9. A method of controlling a computer network to assemble data and render decisions based on the data, the network including a main computer having a memory, and a data warehouse computer coupled to vendors of data, the method comprising the steps, performed by the main computer, of:

receiving requests to process applications at the main computer;

determining whether additional data is needed to process each of the applications;

invoking information interface processes to retrieve the needed additional data for the applications through the data warehouse computer the step of invoking including the substeps of;

receiving orders to retrieve additional data at the data warehouse computer;

applying a series of vendor templates to the orders;

formatting the orders according to the data vendors;

sending formatted orders to the appropriate data vendors;

receiving data from the data vendors in response to the formatted orders;

matching the received data with the orders; and

delivering the matched data to the main computer; and

processing the applications with the additional data received through the data warehouse.

10. The method of claim 9, wherein the step of invoking interface processes includes the substep of

creating a plurality of orders for data;

and

merging the data orders into a single batch.

11. The method of claim 10, wherein the step of invoking interface processes further includes the substep of archiving the batch.

12. The method of claim 10 further including the steps of

storing a record of the orders prior to merging them into a batch.

13. A method of controlling a computer network to assemble data and render decisions based on the data for insurance policies, the network including a main computer having a memory, and at least data warehouse computer coupled to vendors of data, the method comprising the steps of:

receiving a policy application at an agent terminal linked to an agency computer;

creating a policy record at the agency computer for the policy application;

assigning a unique identification number to the created policy record;

transferring to the main computer a request to process the policy application corresponding to the policy record;

determining, by the main computer, whether additional data is needed to process the policy application;

invoking information interface processes by the main computer to retrieve the needed additional data through the data warehouse computer the step of invoking including the substeps of;

receiving orders to retrieve additional data at the data warehouse computer;

applying a series of vendor templates to the orders;

formatting the orders according to the data vendors;

sending formatted orders to the appropriate data vendors;

receiving data from the data vendors in response to the formatted orders;

matching the received data with the orders; and

delivering the matched data to the main computer;

processing the policy application, by the main computer, with the additional data received through the data warehouse; and

transferring the processed policy application to the agency computer.

14. The method of claim 13 wherein the step of determining whether additional data is needed to process the policy application includes the substeps of

building a case file case for the policy application;

determining what information is needed to perform risk assessment for the policy application.

15. The method of claim 14 wherein the substep of determining what information is needed includes the substep of

performing a series of pattern matchings using profiles of information needs, each profile including criteria to render a risk assessment decision.

16. The method of claim 14 further including the step of performing risk evaluation for the policy application.