Method and apparatus for improved call connectivity in an intelligent wireless network

• US 5,815,810 A
• Filed: 08/13/1997
• Issued: 09/29/1998
• Est. Priority Date: 06/28/1995
• Status: Expired due to Term

• Current Assignee: Verizon Patent and Licensing Incorporated (Verizon Communications Inc.)
• Original Assignee: MCI Communications Corporation (Verizon Communications Inc.)
• Inventors: Gallant, John, Raissyan, Anousheh, Donovan, Steven R., Chiou, Jeremy
• Primary Examiner(s): CUMMING, WILLIAM D
• Application Number:
  US08/910,148
• Time in Patent Office: 412 Days
• Field of Search: 455/433, 455/411
• US Class Current: 455/433
• CPC Class Codes: H04M 15/745 Customizing according to wishes of subscriber, e.g. friends or family
• CPC Class Codes: H04M 2215/0108 Customization according to wishes of subscriber, e.g. customer preferences, friends and family, selecting services or billing options, Personal Communication Systems [PCS]
• CPC Class Codes: H04M 2215/2026 Wireless network, e.g. GSM, PCS, TACS
• CPC Class Codes: H04M 2215/32 Involving wireless systems
• CPC Class Codes: H04W 4/12 Messaging; Mailboxes; Announcements
• CPC Class Codes: H04W 4/24 Accounting or billing

Abstract

The method and apparatus for completing calls to mobile stations in a mobile radio communications network provides efficient routing of calls, reduced utilization of system resources, and consistent services to a mobile station wherever located. The invention includes a national home location register (HLR) with a wireless enhanced services platform (WESP) with integrated voice mail/audio response capability. Calls to and from mobile subscribers are delivered to the WESP. The WESP interacts with the national HLR to provide consistent mobile services as well as enhanced services such as information collection and validation prior to call completion. When a call to a mobile station is placed, the call is directed to the WESP which transmits the identity of the mobile station to the national HLR. The national HLR looks up the mobile station and obtains the identity of the serving mobile switching center/visitor location register (MSC/VLR) where the mobile station is actually located and a list of the features in effect for the mobile station. The list of features in effect is transmitted to the WESP which performs the functions necessary to implement the features. These functions include validation in conjunction with the national HLR if any features in effect require validation. The national HLR also sends a request for routing information to the serving MSC/VLR. The serving MSC/VLR returns a geographic routing number known as the temporary local directory number (TLDN). The call is then completed to the serving MSC/IVLR.

Claims

1. In a mobile radio communications network having multiple network switches and a plurality of mobile switching center/visitor location registers, a system for completing calls to mobile stations, comprising:

a wireless enhanced services platform coupled to at least one network switch of an incoming call to a mobile station, said platform including a controller and switching means for routing calls in response to commands from said controller, said platform adaptable to interface with long distance switches or directly with each of said plurality of mobile switching center/visitor location registers; and

a national home location register, coupled to said platform, for storing a plurality of data records including features relating to said mobile stations, said national home location register interactively working with said platform;

wherein, in receipt of the call number of said incoming call to said mobile station, said platform routes said call number to the mobile switching center/visitor location register where said mobile station is located, said mobile switching center/visitor location register, in response, sending routing information relating to the destination of said mobile station to said national home register; and

wherein, in receipt of said routing information, said national location register sends a message containing said routing information and any feature relating to said mobile station to said platform, said platform routing said message to said at least one network switch, said at least one network switch utilizing said routing information to route said call to said mobile station.

2. The system of claim 1, wherein said platform comprises:

controller is coupled to said network switch for generating an output control signal in response to an input signal indicative of a destination mobile station for a call, said wireless enhanced services platform further comprising;

a switch, coupled to said controller and said at least one network switch, operative for connecting input audio voice circuits to output audio voice circuits in response to said output control signal from said host controller, and for generating first and second output signals;

a voice mail server, coupled to at least one output audio voice circuit of said switch, for storing audio voice messages in response to said first output signal from said network switch; and

an audio response unit, coupled to at least one input audio voice circuit of said switch, for outputting audio voice messages in response to said second output signal from said switch.

3. The system of claim 2, further comprising:

an SS7 network coupled to said wireless enhanced services platform, said national home location register and said mobile switching center/visitor location registers.

4. The system of claim 2 wherein said wireless enhanced services platform further comprises a FAX mailbox.

5. The system of claim 1, wherein said at least one network switch comprises a long distance switch.

6. The system of claim 1, wherein each data record in said national home location register comprises:

a non-geographic alias telephone number for providing the identify of a given mobile station;

an indicator of the mobile service center/visitor location register serving said given mobile station; and

an indicator of the features in effect for said given mobile station.

7. The system of claim 6, further comprising:

a plurality of long distance switches coupled to said wireless enhanced services platform; and

a plurality of mobile switching center/visitor location registers coupled to said wireless enhanced services platform.

8. The system of claim 2, wherein said at least one network switch comprises a local switch.

9. The system of claim 8, wherein each data record in said national home location register comprises:

a geographic telephone number for providing the identity of a given mobile station;

an indicator of the mobile service center/visitor location register serving said given mobile station; and

an indicator of the features in effect for said given mobile station.

10. The system of claim 9, further comprising:

a plurality of local switches coupled to said wireless enhanced services platform; and

a plurality of mobile switching center/visitor location registers coupled to said wireless enhanced services platform.

11. The system of claim 1, wherein said national home location register has stored therein for said mobile station a list of features in effect for said mobile station, said list of features being sent to said wireless enhanced services platform in receipt of said call number so that necessary functions may be performed by said wireless enhanced services platform to implement said features.

66. The method of claim 1, wherein the step of collecting information required to perform a feature comprises the steps of:

A) prompting the caller to enter a passcode, from the wireless enhanced services platform;

B) collecting the passcode entered by the caller in the wireless enhanced services platform; and

C) sending the collected passcode from the wireless enhanced services platform to the national home location register.

12. In a mobile radio communications network comprising at least one network switch, at least one wireless enhanced services platform, at least one national home location register, and a plurality of mobile switching center/visitor location registers, a method for completing calls to a destination mobile station comprising the steps of:

A) receiving a call placed by a caller, the call including an indicator of a destination mobile station, at a network switch;

B) transmitting the indicator of the destination mobile station from the network switch to a wireless enhanced services platform;

C) transmitting the indicator of the destination mobile station from the wireless enhanced services platform to a national home location register;

D) obtaining an indicator of a serving mobile service center/visitor location register and an indicator of features in effect at the national home location register;

E) completing the call, if there are no features in effect;

F) transmitting the indicator of features in effect from the national home location register to the wireless enhanced services platform, if there are features in effect;

G) performing the functions necessary to implement the features in effect which do not require information collection or validation, in the wireless enhanced services platform;

H) determining whether any features in effect require information collection or validation at the wireless enhanced services platform;

I) completing the call, if no features require information collection or validation;

J) collecting information required to perform a feature at the wireless enhanced services platform, if a feature requires information to be collected;

K) transmitting collected information which requires validation from the wireless enhanced services platform to the national home location register;

L) validating the collected information which requires validation at the national home location register;

M) determining whether to cancel the call, if validation is unsuccessful; and

N) completing the call, if validation is successful.

13. The method of claim 12, wherein the step of determining whether to cancel the call comprises the steps of:

A) prompting the caller to select whether to reenter information or cancel the call, from the wireless enhanced services platform;

B) repeating the steps of collecting, transmitting and validating information and the step of determining whether to cancel the call, if the caller selects to reenter information; and

C) canceling the call at the wireless enhanced services platform, if the caller selects to cancel the call.

14. The method of claim 13, wherein the step of completing the call comprises the steps of:

A) transmitting a routing information request including the indicator of the destination mobile station from the national home location register to the serving mobile switching center/visitor location register;

B) verifying the status of the destination mobile station at the serving mobile switching center/visitor location register;

C) forwarding the call, if the destination mobile station is not active and available;

D) transmitting a routing indicator for the destination mobile station from the serving mobile switching center/visitor location register to the national home location register, if the destination mobile station is active and available;

E) transmitting the routing indicator from the national home location register to the wireless enhanced services platform;

F) routing the call to the serving mobile service center/visitor location register through the network switch; and

G) completing the call to the serving mobile service center/visitor location register.

15. The method of claim 14, wherein the step of forwarding the call comprises the steps of:

A) determining whether call forwarding is available for the destination mobile station at the serving mobile service center/visitor location register;

B) providing a treatment and terminating the call at the wireless enhanced services platform, if call forwarding is not available for the destination mobile station;

C) transmitting a request for call redirection from the serving mobile service center/visitor location register to the wireless enhanced services platform;

D) transmitting a request for call forwarding information from the wireless enhanced services platform to the national home location register;

E) transmitting forwarding information from the national home location register to the wireless enhanced services platform;

F) determining whether call forwarding to voice mail is active at the wireless enhanced services platform;

G) routing the call to a voice mail server at the wireles s enhanced services platform, if call forwarding to voice mail is active;

H) determining if the call is to be forwarded to a mobile station served by the wireless enhanced services platform, if call forwarding to voice mail is not active;

I) transmitting a request for routing information for the forwarded to mobile station from the wireless enhanced services platform to the national home location register and completing the call to the forwarded to mobile station, if the call is to be forwarded to a mobile station served by the wireless enhanced services platform;

J) routing the call for completion to the forwarding number, if the call is not to be forwarded to a mobile station served by the wireless enhanced services platform; and

K) completing the call to the forwarding number.

16. The method of claim 15, wherein the network switch comprises:

a long distance switch.

17. The method of claim 16, wherein the indicator of the destination mobile station comprises:

a non-geographic alias telephone number.

18. The method of claim 17, wherein the step of collecting information required to perform a feature comprises the steps of:

A) prompting the caller to select a billing option from the wireless enhanced services platform;

B) collecting the billing option selected by the caller in the wireless enhanced services platform;

C) prompting the caller to enter billing information from the wireless enhanced services platform;

D) collecting the billing information entered by the caller in the wireless enhanced services platform; and

E) sending the collected billing information from the wireless enhanced services platform to the national home location register.

19. The method of claim 18, wherein the step of validating the collected information comprises the steps of:

A) validating the collected billing information in the national home location register; and

B) storing the collected billing information in a billing server, if validation of the collected billing information is successful.

20. The method of claim 17, wherein the step of collecting information required to perform a feature comprises the steps of:

A) prompting the caller to enter a passcode, from the wireless enhanced services platform;

B) collecting the passcode entered by the caller in the wireless enhanced services platform; and

C) sending the collected passcode from the wireless enhanced services platform to the national home location register.

21. The method of claim 20, wherein the step of validating the collected information comprises the step of:

validating the collected passcode in the national home location register.

22. The method of claim 17, wherein the step of performing the functions necessary to implement the features in effect which do not require information collection or validation comprises the steps of:

A) detecting that the call is a FAX call in the wireless enhanced services platform;

B) routing the FAX call to a FAX mailbox in the wireless enhanced services platform; and

C) storing the FAX in the FAX mailbox in the wireless enhanced services platform.

23. The method of claim 15, wherein the network switch comprises:

a local switch.

24. The method of claim 23, wherein the indicator of the destination mobile station comprises:

a geographic telephone number.

25. The method of claim 24, wherein the step of collecting information required to perform a feature comprises the steps of:

A) prompting the caller to select a billing option from the wireless enhanced services platform;

B) collecting the billing option selected by the caller in the wireless enhanced services platform;

C) prompting the caller to enter billing information from the wireless enhanced services platform;

D) collecting the billing information entered by the caller in the wireless enhanced services platform; and

E) sending the collected billing information from the wireless enhanced services platform to the national home location register.

26. The method of claim 25, wherein the step of validating the collected information comprises the steps of:

A) validating the collected billing information in the national home location register; and

B) storing the collected billing information in a billing server, if validation of the collected billing information is successful.

27. The method of claim 24, wherein the step of collecting information required to perform a feature comprises the steps of:

A) prompting the caller to enter a passcode, from the wireless enhanced services platform;

B) collecting the passcode entered by the caller in the wireless enhanced services platform; and

C) sending the collected passcode from the wireless enhanced services platform to the national home location register.

28. The method of claim 27, wherein the step of validating the collected information comprises the step of:

validating the collected passcode in the national home location register.

29. The method of claim 24, wherein the step of performing the functions necessary to implement the features in effect which do not require information collection or validation comprises the steps of:

A) detecting that the call is a FAX call in the wireless enhanced services platform;

B) routing the FAX call to a FAX mailbox in the wireless enhanced services platform; and

C) storing the FAX in the FAX mailbox in the wireless enhanced services platform.

30. The method of claim 12, wherein the network switch comprises:

a long distance switch.

31. The method of claim 12, wherein the indicator of the destination mobile station comprises:

a non-geographic alias telephone number.

32. The method of claim 12, wherein the step of collecting information required to perform a feature comprises the steps of:

A) prompting the caller to select a billing option from the wireless enhanced services platform;

B) collecting the billing option selected by the caller in the wireless enhanced services platform;

C) prompting the caller to enter billing information from the wireless enhanced services platform;

D) collecting the billing information entered by the caller in the wireless enhanced services platform; and

E) sending the collected billing information from the wireless enhanced services platform to the national home location register.

33. The method of claim 12, wherein the step of validating the collected in formation comprises the steps of:

A) validating the collected billing information in the national home location register; and

B) storing the collected billing information in a billing server, if validation of the collected billing information is successful.

34. The method of claim 12, wherein the step of validating the collected in formation comprises the step of:

validating the collected passcode in the national home location register.

35. The method of claim 12, wherein the step of performing the functions necessary to implement the features in effect which do not require information collection or validation comprises the steps of:

A) detecting that the call is a FAX call in the wireless enhanced services platform;

B) routing the FAX call to a FAX mailbox in the wireless enhanced services pl at form; and

C) storing the FAX in the FAX mailbox in the wireless enhanced services platform.

36. The method of claim 12, wherein the network switch comprises:

a local switch.

37. The method of claim 12, wherein the indicator of the destination mobile station comprises:

a geographic telephone number.

38. The method of claim 12, wherein the step of collecting information required to perform a feature comprises the steps of:

A) prompting the caller to select a billing option from the wireless enhanced services platform;

B) collecting the billing option selected by the caller in the wireless enhanced services platform;

C) prompting the caller to enter billing information from the wireless enhanced services platform;

D) collecting the billing information entered by the caller in the wireless enhanced services platform; and

E) sending the collected billing information from the wireless enhanced services platform to the national home location register.

39. The method of claim 12, wherein the step of validating the collected information comprises the steps of:

A) validating the collected billing information in the national home location register; and

B) storing the collected billing information in a billing server, if validation of the collected billing information is successful.

40. The method of claim 12, wherein the step of collecting information required to perform a feature comprises the steps of:

A) prompting the caller to enter a passcode, from the wireless enhanced services platform;

B) collecting the passcode entered by the caller in the wireless enhanced services platform; and

C) sending the collected passcode from the wireless enhanced services platform to the national home location register.

41. The method of claim 12, wherein the step of validating the collected information comprises the step of:

validating the collected passcode in the national home location register.

42. The method of claim 12, wherein the step of performing the functions necessary to implement the features in effect which do not require information collection or validation comprises the steps of:

A) detecting that the call is a FAX call in the wireless enhanced services platform;

B) routing the FAX call to a FAX mailbox in the wireless enhanced services platform; and

C) storing the FAX in the FAX mailbox in the wireless enhanced services platform.

43. In a mobile radio communications network comprising at least one network switch, at least one wireless enhanced services platform, at least one national home location register, and a plurality of mobile switching center/visitor location registers, a system for completing calls to a destination mobile station, comprising:

A) means, coupled to a network switch, for receiving an indicator of a destination mobile station;

B) means, coupled to the receiving means, for obtaining an indicator of a serving mobile service center/visitor location register and an indicator of features in effect;

C) means, coupled to the obtaining means, for determining whether any features are in effect;

D) means, coupled to the features determining means, for completing the call, if there are no features in effect;

E) means, coupled to the obtaining means and the feature determining means, for performing the functions necessary to implement the features in effect which do not require information collection or validation, if there are features in effect;

F) means, coupled to the obtaining means, for determining whether any features in effect require information collection or validation;

G) means, coupled to the collection/validation determining means, for completing the call, if no features require information collection or validation;

H) means, coupled to the collection/validation determining means and the network switch, for collecting information required to perform a feature, if a feature requires information to be collected;

I) means, coupled to the collecting means, for validating the collected information;

J) means, coupled to the validating means, for determining whether to cancel the call, if validation is unsuccessful; and

K) means, coupled to the validating means, for completing the call, if validation is successful.

44. The system of claim 43, wherein the means for determining whether to cancel the call comprises:

A) means, coupled to the validating means and the network switch, for prompting the caller to select whether to reenter information or cancel the call;

B) means, coupled to the call cancellation prompting means, for repetitively collecting, transmitting and validating information and determining whether to cancel the call, if the caller selects to reenter information; and

C) means, coupled to the call cancellation prompting means, for canceling the call, if the caller selects to cancel the call.

45. The system of claim 44, wherein the call completing means comprises:

A) means, coupled to the serving mobile switching center/visitor location register, for transmitting a routing information request including the indicator of the destination mobile station to the serving mobile switching center/visitor location register;

B) means, coupled to the serving mobile switching center/visitor location register, for receiving a routing indicator for the destination mobile station from the serving mobile switching center/visitor location register; and

C) means, coupled to the routing indicator receiving means and the network switch, for routing the call to the serving mobile service center/visitor location register through the network switch.

46. The system of claim 45, further comprising:

A) means, coupled to the serving mobile switching center/visitor location register, for receiving a request for call redirection from the serving mobile service center/visitor location register;

B) means, coupled to the call redirection request receiving means, for obtaining forwarding information for the call;

C) means, coupled to the forwarding information obtaining means, for determining whether call forwarding to voice mail is active;

D) means, coupled to the means for determining whether call forwarding to voice mail is active, for routing the call to a voice mail server, if call forwarding to voice mail is active;

E) means, coupled to the means for determining whether call forwarding to voice mail is active, for determining if the call is to be forwarded to a mobile station served by the wireless enhanced services platform, if call forwarding to voice mail is not active;

F) means, coupled to the means for determining if the call is to be forwarded to a mobile station served by the wireless enhanced services platform, for obtaining routing information for the forwarded to mobile station and completing the call to the forwarded to mobile station, if the call is to be forwarded to a mobile station served by the wireless enhanced services platform; and

G) means, coupled to the means for determining if the call is to be forwarded to a mobile station served by the wireless enhanced services platform, for routing the call for completion to the forwarding number, if the call is not to be forwarded to a mobile station served by the wireless enhanced services platform.

47. The system of claim 46, wherein the means for performing the functions necessary to implement the features in effect which do not require information collection or validation comprises the steps of:

A) means, coupled to the network switch, for detecting that the call is a FAX call;

B) means, coupled to the network switch, for storing the FAX; and

C) means, coupled to the network switch and the storing means, for routing the FAX call to the storing means.

48. The system of claim 47, wherein the network switch comprises:

a long distance switch.

49. The system of claim 48, wherein the indicator of the destination mobile station comprises:

a non-geographic alias telephone number.

50. The system of claim 49, wherein the means for collecting information required to perform a feature comprises:

A) a first billing prompting means, coupled to the collection/validation determining means and the network switch, for prompting the caller to select a billing option;

B) a first billing collecting means, coupled to the first prompting means and the network switch, for collecting the billing option selected by the caller;

C) a second billing prompting means, coupled to the first collecting means and the network switch, for prompting the caller to enter billing information; and

D) a second billing collecting means, coupled to the second prompting means and the network switch, for collecting the billing information entered by the caller.

51. The system of claim 50, wherein the means for validating the collected information comprises:

A) means, coupled to the collecting means, for validating the collected billing information; and

B) means, coupled to the validating means, for storing the collected billing information, if validation of the collected billing information is successful.

52. The system of claim 49, wherein the means for collecting information required to perform a feature comprises:

A) means, coupled to the collection/validation determining means and the network switch, for prompting the caller to enter a passcode; and

B) means, coupled to the passcode prompting means and the network switch, for collecting the passcode entered by the caller.

53. The system of claim 50, wherein the means for validating the collected information comprises:

means, coupled to the collecting means, for validating the collected passcode.

54. The system of claim 47, wherein the network switch comprises:

a local switch.

55. The system of claim 54, wherein the indicator of the destination mobile station comprises:

a geographic telephone number.

56. The system of claim 55, wherein the means for collecting information required to perform a feature comprises:

A) a first billing prompting means, coupled to the collection/validation determining means and the network switch, for prompting the caller to select a billing option;

B) a first billing collecting means, coupled to the first prompting means and the network switch, for collecting the billing option selected by the caller;

C) a second billing prompting means, coupled to the first collecting means and the network switch, for prompting the caller to enter billing information; and

D) a second billing collecting means, coupled to the second prompting means and the network switch, for collecting the billing information entered by the caller.

57. The system of claim 56, wherein the means for validating the collected information comprises:

A) means, coupled to the collecting means, for validating the collected billing information; and

B) means, coupled to the validating means, for storing the collected billing information, if validation of the collected billing information is successful.

58. The system of claim 55, wherein the means for collecting information required to perform a feature comprises:

A) means, coupled to the collection/validation determining means and the network switch, for prompting the caller to enter a passcode; and

B) means, coupled to the passcode prompting means and the network switch, for collecting the passcode entered by the caller.

59. The system of claim 56, wherein the means for validating the collected information comprises:

means, coupled to the collecting means, for validating the collected passcode.

60. The system of claim 43, wherein the network switch comprises:

a local switch.

61. The system of claim 43, wherein the indicator of the destination mobile station comprises:

a geographic telephone number.

62. The system of claim 43, wherein the means for collecting information required to perform a feature comprises:

A) a first billing prompting means, coupled to the collection/validation determining means and the network switch, for prompting the caller to select a billing option;

B) a first billing collecting means, coupled to the first prompting means and the network switch, for collecting the billing option selected by the caller;

C) a second billing prompting means, coupled to the first collecting means and the network switch, for prompting the caller to enter billing information; and

D) a second billing collecting means, coupled to the second prompting means and the network switch, for collecting the billing information entered by the caller.

63. The system of claim 43, wherein the means for validating the collected information comprises:

A) means, coupled to the collecting means, for validating the collected billing information; and

B) means, coupled to the validating means, for storing the collected billing information, if validation of the collected billing information is successful.

64. The system of claim 43, wherein the means for collecting information required to perform a feature comprises:

A) means, coupled to the collection/validation determining means and the network switch, for prompting the caller to enter a passcode; and

B) means, coupled to the passcode prompting means and the network switch, for collecting the passcode entered by the caller.

65. The system of claim 43, wherein the means for validating the collected information comprises:

means, coupled to the collecting means, for validating the collected passcode.