Focused coupon system

• US 5,822,735 A
• Filed: 10/03/1994
• Issued: 10/13/1998
• Est. Priority Date: 09/17/1992
• Status: Expired due to Term

• Current Assignee: Catalina Marketing Corporation
• Original Assignee: AD Response Micromarketing Corporation
• Inventors: Howe, Charles F., De Lapa, James P.
• Primary Examiner(s): Cosimano, Edward R.
• Application Number:
  US08/316,909
• Time in Patent Office: 1,471 Days
• Field of Search: 364/401 R, 364/400, 364/405, 235/380, 235/381, 235/382, 235/383, 235/385, 235/375, 395/214, 283/56, 283/74, 380/51, 380/55, 705/1, 705/14, 705/26, 705/27
• US Class Current: 705/14.26
• CPC Class Codes: G06Q 20/20 Point-of-sale [POS] network systems
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0224 based on user history
• CPC Class Codes: G06Q 30/0225 Avoiding frauds
• CPC Class Codes: G06Q 30/0236 Incentive or reward received by requiring registration or ID from user
• CPC Class Codes: G06Q 30/0238 at point-of-sale [POS]
• CPC Class Codes: G07F 17/26 for printing, stamping, franking, typing or teleprinting apparatus ticket printing or the like apparatus G07F17/42

Abstract

A merchandising system for generating and redeeming product discount coupons prints coupons for a selected consumer from a group of consumers by selecting particular coupons from a group of coupons to provide to the selected consumer and printing the coupons. Both the consumer and coupon identifications are encoded on the coupon in machine-readable form whereby the machine-readable code may be read at a point-of-sale terminal using a code reading apparatus. The portion of the read code corresponding to the consumer identification is replaced with a generic code to provide a substitute code. The substitute code is applied to a look-up table in order to determine coupon parameters related to the coupon identification. The entire machine-readable code may also be captured and uploaded to a central database for determining the coupon identification and consumer identification in order to update the database of consumers and coupons. In this manner, coupons redeemed by a consumer may be used in selecting future coupons for that consumer. The system may provide for coupon redemption by providing sufficient information to a manufacturer in order to generate a rebate to the retailer.

Claims

1. A computer-implemented method of merchandising, including:

generating for a user with a computer a plurality of discount coupons, each encoded with a unique coupon identification code;

providing said plurality of discount coupons to the user;

scanning said identifcation codes of redeemed coupons and identifying the user redeeming the coupon to establish which of said plurality of discount coupons said user redeems;

generating with said computer for the user another plurality of discount coupons, with at least one of said another plurality of discount coupons selected as a function of at least one of which particular one or ones of said plurality of discount coupons said user redeems and which particular one or ones of said plurality of discount coupons said user does not redeem, in order to increase the likelihood of redemption of said another plurality of discount coupons, and

providing said another plurality of discount coupons to said user.

2. The method in claim 1 further including determining particular attributes of said user and wherein at least one of said another plurality of discount coupons is selected as a function at least of said attributes of said user.

3. The method in claim 1 wherein said generating with said computer another plurality of discount coupons including assigning a portion of said another plurality of discount coupons that are not a function of which of said plurality of discount coupons said user redeemed or does not redeem.

4. The method in claim 1 wherein each of said discount coupons includes at least one parameter including a defined purchase criterion that must be met in order to provide said user said discount amount and wherein said another plurality of discount coupons are selected at least as a function of said defined purchase criterion of said original plurality of discount coupons.

5. The method of claim 4 wherein said defined purchase criterion includes purchasing of a particular product.

6. The method in claim 4 wherein said defined purchase criterion includes purchasing of a product from a particular department.

7. The method in claim wherein said defined purchase criterion includes purchasing of a minimum sum total amount.

8. A computer-implemented method of merchandising, including:

generating a coupon encoded with a user identification code that is unique to a particular user and a coupon identification code that is unique to a particular coupon;

scanning with a code-reading apparatus, both said user and coupon identification codes of coupons submitted for redemption;

providing a substitute code that includes the scanned coupon identification code but not the scanned user identification code; and

applying the substitute code to a look-up table in order to identify the particular coupon submitted for redemption and provide the discount specified in the particular coupon.

9. The method of claim 8 wherein said reading apparatus is adapted to reading product identifying codes of the type that are applied to products.

10. The method of claim 8 wherein said providing a substitute code includes writing over said user identification code with a generic code.

11. The method of claim 8 wherein said providing a substitute code includes masking said user identification code.

12. The method of claim 8 wherein said step of scanning includes capturing said user identification code and said coupon identification code and uploading the captured codes to a master data processor for decoding.

13. The method of claim 8 wherein said user identification number and said coupon identification number are combined in a single machine readable code.

14. The method of claim 13 wherein said single machine readable code is a bar code.

15. The method of claim 13 wherein said step of reading includes making a single pass of said machine readable code past said code reading equipment.

16. A computer-implemented method of merchandising, including:

establishing a computer-based master database having a multitude of user records, each assigned to a particular user and including at least one attribute of the user;

generating from said master database a set of discount coupons for a particular user based at least in part on said at least one attribute of the user including defining a given number of coupon slots in a set of coupons and assigning default coupon records to fill unfilled slots for a user for which all coupons generated by examining attributes in the user record are exhausted, each coupon encoded with a coupon identification code that is unique to a particular coupon, and providing the set of coupons to the user;

capturing with a point-of-sale terminal transactional data pertaining to a transaction in which at least one of said set of coupons is submitted by a user for redemption including reading with a code-reading apparatus said coupon identification codes and including identifying the user redeeming said at least one of said set of coupons;

uploading data captured with the point-of-sale terminal to said master database in order to update said master data base;

updating the at least one attribute of the user redeeming said at least one of said set of coupons using the uploaded data; and

generating from said updated database another set of discount coupons for a particular user based at least in part on said updated attribute of the user including defining a given number of coupon slots in a set of coupons and assigning default coupon records to fill unfilled slots for a user for which all coupons generated by examining attributes in the user record are exhausted, each of said another set of coupons encoded with a coupon identification code that is unique to a particular coupon, and providing the another set of coupons to the user.

17. The method of claim 16 wherein said master database further includes a plurality of coupon records and a plurality of relationship records, each of said coupon records having a particular value of a coupon parameter including at least one of a discount amount and a purchase criterion for granting said discount amount, and each of said relationship records relating particular attributes of users and corresponding particular coupon parameters.

18. The method of claim 16 wherein each said generating includes assigning at least one mandatory coupon record to a user.

19. The method of claim 16 wherein said updating is a function of at least one of which particular or one or ones of said set of coupons the user redeems and which particular one or ones of said plurality of coupons said user does not redeem.

20. The method of claim 16 wherein said establishing a database includes determining said at least one attribute of a user from a questionnaire completed by that user.

21. The method of claim 16 including uploading said captured data using a pair of modems.

22. The method of claim 16 including generating a redemption file for said at least one coupon submitted by said user for redemption and providing said redemption file to a product marketer for credit.

23. The method of claim 16 wherein said transaction data includes total purchase price of the transaction in which said at least one coupon is submitted for redemption.

24. The method of claim 16 wherein said transaction data includes information pertaining to non-coupon transactions.

25. A computer-implemented method of merchandising, including:

establishing a computer-based database having a multitude of user records, each assigned to a particular user and including at least attribute of the user;

generating from said master database a set of discount coupons for a particular user based at least in part on said at least one attribute of the user, and making the set of coupons available for redemption by the particular user;

scanning items submitted by the particular user at a point-of-sale terminal in order to determine which of said set of discount coupons said particular user redeems;

updating in the master database the at least one attribute of the user as a function of at least one of which particular one or ones of said set of discount coupons said user redeems and which particular one or ones of said set of discount coupons said user does not redeem; and

generating from said updated database another set of discount coupons for a particular user based at least in part on said updated attribute of the user, and making the another set of coupons available for redemption by the user;

wherein each said generating includes defining a given number of coupon slots in a set of coupons and assigning default coupon records to fill unfilled slots for a user for which all coupons generated by examining attributes in the user record are exhausted.

26. The method of claim 25 wherein said master database further includes a plurality of coupon records and a plurality of relationship records, each of said coupon records having a particular value of a coupon parameter including at least one of a discount amount and a purchase criterion for granting said discount amount, and each of said relationship records relating particular attributes of users and corresponding particular coupon parameters.

27. The method of claim 25 wherein each said generating includes assigning at least one mandatory coupon record to a user.

28. The method of claim 25 wherein said establishing a database includes determining said at least one attribute of a user from a questionnaire completed by that user.

29. The method of claim 25 further including capturing with said point-of-sale terminal transactional data pertaining to a transaction in which at least one of said set of coupons is submitted by a user for redemption including which of said set of discount coupons said particular user redeems and uploading data captured with the point-of-sale terminal to said master database in order to update said master database.

30. The method of claim 29 including uploading said captured data using a pair of modems.

31. The method of claim 25 including encoding each of said set of coupons and each of said another set of coupons with a coupon identification code that is unique to a particular coupon.

32. The method of claim 31 further including encoding each of said set of coupons and each of said another set of coupons with a particular user identification code that is unique to the particular user.

33. The method of claim 32 wherein said scanning coupons includes scanning said user and coupon identification codes of redeemed coupons using a code-reading apparatus at said point-of-sale terminal.

34. The method of claim 33 further including providing a substitute code that includes said scanned coupon identification code but not said scanned user identification code and applying said substitute code to a look-up table in order to determine a value of coupons submitted for redemption and provide the discount specified in each coupon.

35. The method of claim 34 wherein said look-up table is included with said point-of-sale terminal.

36. The method of claim 32 wherein said user identification code and said coupon identification code are combined in a single machine-readable code.

37. The method of claim 36 wherein said single machine-readable code is a bar code.

38. The method of claim 36 wherein said reading includes making a single pass of said machine-readable code past said code-reading apparatus.

39. A computer-implemented method of merchandising, including:

establishing a computer-based master database having a multitude of user records, each assigned to a particular user and including at least one attribute of the user;

generating from said master database a set of discount coupons for a particular user based at least in part on said at least one attribute of the user, and making the set of coupons available for redemption by the particular user;

scanning items submitted by the particular user at a point-of-sale terminal in order to determine which of said set of discount coupons said particular user redeems;

updating in the master database the at least of the user as a function of at least one of which particular one or ones of said set of discount coupons said user redeems and which particular one or ones of said set of discount coupons said user does not redeem;

generating from said updated database another set of discount coupons for a particular user based at least in part on said updated attribute of the user, and making the another set of coupons available for redemption by the user; and

capturing with said point-of-sale terminal transactional data pertaining to a transaction in which at least one of said set of coupons is submitted for redemption including which of said set of discount coupons said particular user redeems and uploading data captured with the point-of-sale terminal to said master database in order to update said master database, wherein said transaction data includes total purchase price of the transaction in which said at least one coupon is submitted for redemption.

40. A computer-implemented method of merchandising, including:

establishing a computer-based master database having a multitude of user records, each assigned to a particular user and including at least one attribute of the user;

generating from said master database a set of discount coupons for a particular user based at least in part on said at least one attribute of the user, and making the set of coupons available for redemption by the particular user;

scanning items submitted by the particular user at a point-of-sale terminal in order to determine which of said set of discount coupons said particular user redeems;

updating in the master database the at least one attribute of the user as a function of at least one of which particular one or ones of said set of discount coupons said user redeems and which particular one or ones of said set of discount coupons said user does not redeem;

generating from said updated database another set of discount coupons for a particular user based at least in part on said updated attribute of the user, and making the another set of coupons available for redemption by the user; and

capturing with said point-of-sale terminal transactional data pertaining to a transaction in which at least one of said set of coupons is submitted by a user for redemption including which of said set of discount coupons said particular user redeems and uploading data captured with the point-of-sale terminal to said master database in order to update said master database, wherein said transaction data includes information pertaining to non-coupon transactions.

41. The method of claim 40 including generating a redemption file for said at least one coupon submitted by said user for redemption and providing said redemption file to a product marketer for credit.

42. A computer-implemented method of merchandising, including:

selecting a member from a database of members in a computer;

determining a category to which the selected member belongs from a plurality of categories;

generating with said computer at least one discount coupon for the selected member by assigning a discount value for the coupon as a function of the category of the selected member wherein members of particular categories are assigned higher discount values than members of other categories;

making said at least one discount coupon available for redemption by said member;

capturing transactional data with a point-of-sale terminal in order to establish the response of said member to said at least one discount coupon;

generating with said computer at least one additional discount coupon for the selected member by assigning a discount value for the additional discount coupon at least in part as a function of said response of said member to said at least one discount coupon; and

making said at least one additional discount coupon available for redemption by said member.

43. The computer-implemented method of merchandising in claim 42 wherein said category of the selected member is whether the member is a customer or not a customer of a particular retail establishment.

44. The computer-implemented method of merchandising in claim 43 including assigning higher coupon values to members who are not customers than to members who are customers.

45. A computer-implemented method of merchandising, including:

establishing a computer-based master database having a multitude of user records, each assigned to a particular user and including at least one attribute of the user;

generating from said master database a set of discount coupons for a particular user, each of said set of coupons including a defined purchase criteria that must be met in order to provide a discount and making the set of coupons available for redemption by the particular user;

wherein said generating further including assigning a discount value to at least one of the set of discount coupons at least in part as a function of the at least one attribute of the user in order to increase the likelihood of redemption of said discount coupons;

capturing transactional data with a point-of-sale terminal in order to provide the discount value assigned to each discount coupon in response to the defined purchase criteria being met.

46. The method of claim 45 further including updating in the master database the at least one attribute of the user as a function of at least which particular one or ones of said set of discount coupons said user redeems and which particular one or ones of said set of discount coupons said user does not redeem.

47. The method of claim 45 wherein said assigning a discount value includes assigning one discount value if the at least one attribute of the user is that the user is an established customer and assigning a different discount value if the at least one attribute of the user is that the user is not an established customer.

48. The method of claim 45 wherein said set of discount coupons includes the at least one mandatory coupon.

49. The method of claim 45 wherein said establishing a master database includes determining said at least one attribute of the user by a questionnaire completed by that user.

50. The method of claim 45 wherein said generating includes maintaining a particular purchase criteria for the at least one of the set of discount coupons irrespective of the at least one attribute of the user.