Help system with semitransparent window for disabling controls

• US 5,825,356 A
• Filed: 03/18/1996
• Issued: 10/20/1998
• Est. Priority Date: 03/18/1996
• Status: Expired due to Fees

• Current Assignee: Micro Focus Incorporated (Open Text Corporation)
• Original Assignee: Wall Data, Inc. (Open Text Corporation)
• Inventors: Kinser, Colby E., Lynch, Charles E. II, Williams, Chauncey L., McNutt, Kathryn A., Habib, Dennis M., Engelberg, Mindy J.
• Primary Examiner(s): Breene, John E.
• Application Number:
  US08/617,440
• Time in Patent Office: 946 Days
• Field of Search: 395/326-358, 434/118, 345/326-358
• US Class Current: 715/712
• CPC Class Codes: G06F 9/453 Help systems

Abstract

An interactive help system allows a user to retrieve information concerning how to complete a particular task in an underlying computer program. Upon selecting the help system, the computer system re-sizes the window of the underlying program and generates a help window containing a list of topics that are available. A help window is created beside the underlying program window that lists those steps required to complete a desired task. The help system disables that portion of the underlying program window containing options that are inappropriate for the user to select at that time in order to complete the desired task. In addition, the help system shows the user how to complete the next step in the list of desired steps. Alternatively, the user can have the help system show the user how to perform all the steps required to complete a given task.

Claims

1. A method of operating a computer system to provide help to a user regarding how to complete a desired task in an underlying program comprising the steps of:

determining whether the user has initiated a help program that runs on the computer system;

presenting the user with a list of topics about which help information is available;

determining whether a user has selected a topic from the list of topics;

recalling a script from a memory of the computer system, the script providing the help program with text that describes a sequence of steps required to complete the desired task in the underlying program as well as an indication of what action will be produced by the computer system where the user completes a step of the sequence of the steps and instructing the help program what controls should be enabled in the underlying program;

generating a command to the underlying program that creates a semitransparent window over the underlying program to disable the controls of the under program, the window having one or more holes disposed over the controls that are to be enabled; and

repetitively monitoring the underlying program for the indication that the user has completed the step and recalling a next script until each step in the sequence of steps has been completed.

2. The method of claim 1, wherein the help program displays an option to illustrate a step in the sequence of steps, the method further comprising the steps of:

determining whether the user has related the option to illustrate a step and, if so, recalling from memory a script that instructs the help system to send a command to the underlying program to execute the step.

3. The method of claim 1, wherein the help program displays an option to illustrate all the steps required to complete a task, the method further comprising steps of:

determining whether the user has related the option to illustrate all the steps and, if so, recalling from memory a series of corresponding scripts, each of which causes the help program to send a command to the underlying program.

4. The method of claim 1, wherein the user may be able to take more than one action to complete a step, the method further comprising the steps of:

generating a command that will present the user with a button that confirms when a step has been completed; and

monitoring the underlying program for an indication that the user has selected the button indicating that the step has been completed and retrieving a next script once the step has been completed.