Methods and apparatus for performing speaker independent recognition of commands in parallel with speaker dependent recognition of names, words or phrases
First Claim
1. A method of providing a service in response to speech, comprising the steps of:
- identifying the speaker;
performing in parallel,i. a speaker independent speech recognition operation to identify a spoken command;
ii. a speaker dependent speech recognition operation in an attempt to identify a word; and
performing an operation in response to the spoken command identified by performing the speaker independent speech recognition operation.
6 Assignments
0 Petitions
Accused Products
Abstract
Methods and apparatus for activating telephone services in response to speech are described. A directory including names is maintained for each customer. A speaker dependent speech template and a telephone number for each name, is maintained as part of each customer'"'"'s directory. Speaker independent speech templates are used for recognizing commands. The present invention has the advantage of permitting a customer to place a call by speaking a person'"'"'s name which serves as a destination identifier without having to speak an additional command or steering word to place the call. This is achieved by treating the receipt of a spoken name in the absence of a command as an implicit command to place a call. Explicit speaker independent commands are used to invoke features or services other than call placement. Speaker independent and speaker dependent speech recognition are performed on a customer'"'"'s speech in parallel. An arbiter is used to decide which function or service should be performed when an apparent conflict arises as a result of both the speaker dependent and speaker independent speech recognition step outputs. Stochastic grammars, word spotting and/or out-of-vocabulary rejection are used as part of the speech recognition process to provide a user friendly interface which permits the use of spontaneous speech. Voice verification is performed on a selective basis where security is of concern.
201 Citations
14 Claims
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1. A method of providing a service in response to speech, comprising the steps of:
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identifying the speaker; performing in parallel, i. a speaker independent speech recognition operation to identify a spoken command; ii. a speaker dependent speech recognition operation in an attempt to identify a word; and
performing an operation in response to the spoken command identified by performing the speaker independent speech recognition operation. - View Dependent Claims (2, 3, 4, 5)
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6. A method of providing a telephone service in response to a caller'"'"'s speech, the method comprising the steps of;
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identifying the caller; performing, in parallel, i. a speech recognition operation on the speech to identify an explicit command in the speech; ii. a speaker dependent speech recognition operation on the speech to identify a word, other than an explicit command, in the speech; and performing an action in as a function of the outcome of the speech recognition operations performed in parallel. - View Dependent Claims (7, 8, 9)
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10. A device for responding to speech, comprising:
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means for performing speaker independent speech recognition on the speech to detect the presence of a spoken command in the speech; means for performing speaker dependent speech recognition on the speech to detect a non-command word in the speech, the speaker independent and speaker dependent speech recognition means operating in parallel; and a device for performing an action in response to the detection of a command by the speaker independent speech recognition means. - View Dependent Claims (11, 12, 13, 14)
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Specification