Fax mail automatic distribution system

• US 5,838,461 A
• Filed: 06/17/1996
• Issued: 11/17/1998
• Est. Priority Date: 06/17/1996
• Status: Expired due to Term

• Current Assignee: Taiwan Semiconductor Manufacturing Company Limited
• Original Assignee: Taiwan Semiconductor Manufacturing Company Limited
• Inventors: Hsieh, Chen Yun
• Primary Examiner(s): Coles, Edward L.
• Assistant Examiner(s): NGUYEN, ANH-VINH THI
• Application Number:
  US08/665,332
• Time in Patent Office: 883 Days
• Field of Search: 358/400, 358/434, 358/435, 358/436, 358/442, 358/444, 358/402, 358/403, 358/404, 358/440, 379/100, 379/93, 379/90, 379/100.01, 379/100.12, 379/100.14, 379/100.16, 379/106.01, 379/80, 379/82, 379/84, 379/89, 379/93.24
• US Class Current: 358/442
• CPC Class Codes: H04N 1/00204 with a digital computer or a digital computer system, e.g. an internet server programmed control between transmitter and receiver or between image input and image output device H04N1/32561

Abstract

This invention relates to the automatic receipt and distristribution of facsimile mail, herein known as fax mail. It is particularly important in situations where there is a relatively large number fax users and relatively few fax machines to perform the sending and receiving. In this case the manual distribution is cumbersome and slow, and provides little tracking or security. This invention provides a fairly simple method to automatically distribute fax mail to a number of recipient that are network connected to a server or main computer. At the same time the method provides a means for handling fax mail that does not have with it the routing information necessary to automatically route it to the intended recipient. The process also has means to provide tracking and security for auditing purposes.

Claims

1. A fax mail automatic distribution system, comprising:

(a) data and voice modems connected between telephone lines and a computer server,

(b) said telephone lines connected to a telephone system and through this connection to remote fax machines,

(c) said remote fax machines having voice phone capability which may be a separate touch tone phone connected to the same telephone line,

(d) said voice phone capability of the remote fax machine to receive voice commands from said server requesting fax sender to enter destination identification numbers of fax receivers, to end of said destination identification numbers with a "#" sign and to start transmission of fax,

(e) said server further connected to a network of local PC'"'"'s,

(f) each local PC having capability to send and receive messages and data to and from the server and other PC'"'"'s,

(g) a unique personal mail box mapped to each unique individual personal ID number for receiving messages and data,

(h) fax data being sent from remote fax machine is connected to a software fax for interpretation with the output of said software fax being routed by the server to a receiving mail box with the address mapped to the personal ID of a fax receiver as provided with the fax and to a receiving message audit pool.

(i) said fax data sent to said receiving message audit pool having a privilege level set to control audits for security purposes.

2. The fax mail automatic distribution system of claim 1 wherein a fax is sent from the server to said remote fax machine and comprising:

(a) a fax originating in one of the local PC'"'"'s and connected to said server by means of said network,

(b) said server connecting said fax to a sending message audit pool, setting an audit privilege and further connecting said fax to said modems which in turn are connected to said telephone lines,

(c) said fax comprising of a destination ID, a sending ID and data,

(d) said sending ID being the ID of an individual sending the fax,

(e) said destination ID consisting of a telephone number of a receiving fax machine,

(f) said destination ID used to dial said receiving fax machine by means of said data and voice modem.

3. The fax mail automatic distribution system of claim 2, wherein multiple destination ID'"'"'s are included for fax data to be sent to multiple fax machines.

4. The fax mail automatic distribution system of claim 2, wherein multiple destination ID'"'"'s include addresses for personal mail boxes connected to the server by a network and telephone numbers of remote fax machines.

5. A server for automatic routing of fax mail to a network of connected personal mail boxes, and comprising:

(a) a router to control the routing of messages and fax data between a data and voice modem and a network of personal mail boxes,

(b) said router having detected an incoming fax, requests a voice response module to send a voice signal to sender of the fax requesting a destination ID number for the receiver of the fax,

(c) said router detects the destination ID number associated with the fax data and connects the incoming fax data to a software fax to interpret and format the incoming fax data for subsequent usage,

(d) said router connects an output of the software fax by means of a network to a local personal computer and to a personal mail box corresponding to the destination ID,

(e) said router copies the detail fax data into a receiving message audit pool to be used as an audit trail and sets an audit privilege for security purposes,

(f) said router is connected to a control unit and through the control unit to a system supervisor,

(g) the control and supervisor units controlling operations such as to insure adequate system resources to handle fax data flowing from the remote fax machine to the receiving personal mail box.

6. The server for automatic routing of fax mail of claim 5, wherein no destination ID is received, and comprising:

(a) said router connects the incoming fax data to the software fax,

(b) said software fax interprets the incoming data and formats an output data for future usage,

(c) said router forwards the output of said software fax to a message pool for review by an operator,

(d) said operator attempts to determine destination of said fax and sends a message to a bulletin mail box when no destination can be determined,

(e) said fax is routed to a personal mail box when the destination ID can be determined and a copy is placed in a receiving message audit pool with audit privileges set for security purposes,

(f) a receiving person reviews the bulletin mail box and requests the fax from the message pool when no destination ID is determined,

(g) The requested fax is copied to the personal mail box of the receiving person and a copy is placed in the receiving message audit pool with audit privileges set for security purposes,

(h) said operator requests the receiving person to send destination ID to sender of the fax.

7. The server of claim 5, wherein a fax originates from the network of local personal computers, comprising:

(a) fax data sent to the router from the network of local personal computers and having a telephone number as the destination ID,

(b) said telephone number is that of a fax machine remote from the system by a telephone line,

(c) said router connects the fax data to the software fax to prepare the fax data to be sent to a modem,

(d) said router sends a copy of the detail fax information including source and destination ID'"'"'s to a sending message audit pool for audit purposes and sets privilege level for auditing,

(e) said destination ID being sent to a data and voice modem by the router followed by the fax data output of the software fax when a modem to modem connection has been established,

(f) said router sends a completion confirmation to the sending local personal computer that the fax was successfully sent.

8. A process for automatic distribution of fax mail, and comprising:

(a) a fax sender using a remote fax machine having touch tone phone capability and connected to a computing system or server by means of a telephone line,

(b) said server further connected by means of a network to multiple personal mail boxes,

(c) one or more of the personal mail boxes being a receiver of the fax mail,

(d) said fax sender readies the fax to be sent and dials the server with the phone at the sending fax machine,

(e) the server being connected to the phone system through a data and voice modem detects the incoming fax phone call and sends a voice response requesting the fax sender to enter a destination ID,

(f) said fax sender enters said destination ID on a telephone key pad and the server upon receiving the ID sends a second voice response asking for another destination ID,

(g) said fax sender enters another destination ID and again is asked by the server for an additional destination ID,

(h) said fax sender continues to enter destination ID'"'"'s until there are none left and then enters a "#" sign on the phone key pad to signify the end of destination ID'"'"'s,

(i) the server having received the signal representing said "#" sends a voice response requesting the fax sender to start sending the fax,

(j)said fax sender starts the fax machine to send fax data to the server,

(k) the server receives the fax and routes it to the personal mail box corresponding to the destination ID,

(l) the server copies detail fax information, including source phone number and destination ID, into the receiving message audit pool for auditing purposes and sets auditing privilege level.

9. The process in claim 8 wherein no destination ID of a fax receiver is received from said fax sender, and comprising:

(a) the server places fax mail without said destination ID into a message pool,

(b) a system operator reviews the message pool and determines a receiver destination ID for any fax found in the message pool,

(c) said operator sends a summary message to a bulletin mail box,

(d) said receiver at a local PC reviews summary information of fax in the bulletin mail box and reads full details from the fax data stored in the message pool,

(e) said operator requests the fax receiver to send destination ID to the fax sender and sets a privilege level for the fax detail information for auditing purposes.

10. The process in claim 9 wherein the fax receiver wants fax data stored in the local PC, and comprising:

(a) a fax receiver reviews fax data in a message pool,

(b) said fax receiver determines fax data to reside in a local PC,

(c) said fax receiver initiates a move of the data to the local PC, deleting the copy in said message pool.

11. The process of claim 8 wherein the fax sender is a local PC connected to the server and the fax receiver is the fax machine remote by a telephone line, and comprising:

(a) a destination ID being the telephone number of the remote fax machine and the sender ID being one of the personal mail boxes,

(b) the sender readies the fax and notifies said server that a fax is ready to be sent,

(c) said server requests destination ID'"'"'s and connects the destination ID'"'"'s to a data and voice modem to dial the remote fax machine,

(d) said server sends fax data to said fax receiver through the modem after connection to remote fax machine has been completed,

(e) said server sets an audit privilege of the fax and places a copy of fax detail information into a sending message auditing pool for audit purposes,

(f) said server responds to sender that fax was sent successfully.

12. The process of claim 11 wherein a fax was not sent successfully, and comprising:

(a) an unsuccessful sending notice sent by server to the sender of the fax,

(b) server requests the sender to correct any noted problem and to re-send the fax.

13. The process of claim 11 wherein there are several remote fax machine destination ID'"'"'s consisting of different telephone numbers, and comprising:

(a) a fax sender at a local PC sends multiple destination ID'"'"'s and fax data to the server,

(b) said server temporarily stores the multiple destination ID'"'"'s and the fax data,

(c) said server sends a destination ID to a modem one at a time,

(d) after successful connection to each destination, said server sends fax data to each fax receiver.

14. The process of claim 11 wherein one or more destination ID'"'"'s are personal mail boxes, and comprising:

(a) the server successful sends fax data to one or more remote fax machines,

(b) said server puts the fax data into a personal mail box for each local destination ID