Method and apparatus for establishing communications with a remote node on a switched network based on hypertext dialing information received from a packet network
First Claim
1. A terminal device for retrieving information from a plurality of remote information sites on a first communications network and, in response to the retrieved information, establishing communications with a remote node on a second communications network distinct from the first communications network, the terminal device comprising:
- a first communications interface connected to the first communications network for receiving address data from a selected one of the remote information sites;
an output device connected to said first communications interface for providing said address data;
an input device for designating said address data; and
a second communications interface connected to the second communications network and responsive to a designation of said address data by said input device for establishing communications with the remote node corresponding to said address data.
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Accused Products
Abstract
An Internet type access system includes an autodialer for automatically establishing communications with a merchant'"'"'s facility over a switch network while maintaining Internet connectivity over a packet data network. The autodialer, in combination with the merchant'"'"'s server, coordinates between the Internet session and the newly established switched connectivity, the session history from the prior Internet session being supplied to a sales representative receiving the autodialed call. The sales representative is provided with a terminal for controlling the merchant'"'"'s server to push data to the client in response to the interactive session simultaneously conducted over the switched network.
583 Citations
46 Claims
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1. A terminal device for retrieving information from a plurality of remote information sites on a first communications network and, in response to the retrieved information, establishing communications with a remote node on a second communications network distinct from the first communications network, the terminal device comprising:
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a first communications interface connected to the first communications network for receiving address data from a selected one of the remote information sites; an output device connected to said first communications interface for providing said address data; an input device for designating said address data; and a second communications interface connected to the second communications network and responsive to a designation of said address data by said input device for establishing communications with the remote node corresponding to said address data. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21)
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22. A terminal device for retrieving information from a plurality of remote information sites and, in response to the retrieved information, simultaneously establishing a private communications link with a remote communications node on a second communications network, the terminal device comprising:
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a first communications interface connected to a first communications network for receiving address data from a selected one of the remote information sites; an output device connected to said first communications interface for providing said address data; an input device for designating said address data; and a second communications interface connected to the second communications network and responsive to a designation of said address data by said input device for establishing communications with the remote node corresponding to said address data. - View Dependent Claims (23, 24, 25, 26, 27, 28, 29, 30, 31, 32, 33, 34, 35, 36, 37)
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38. A data processing system for interactively providing information to a remote client on a first communications network in response to a client request and under supervisory control by a system operator in direct communications with the client on a second communications network, the data processing system comprising:
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a first communications interface connected to the first communications network for receiving address data from the client; a server storing a plurality of pages of information and, in response to said address data, transmitting on the first communications network a selected one of said pages of information to the client; an operator terminal connected to the second communications network and receiving incoming calls thereon, said operator terminal connected to said server and including (i) a display indicating the selected one of said pages of information transmitted to the client and (ii) server control means for supplying address data to said server to cause it to transmit another selected one of said pages of information to the client on the first communications network while said operator terminal remains connected to the client on the second communications network. - View Dependent Claims (39, 40, 41, 42, 43)
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44. A method of automatically establishing communications with a remote node of a switched communications network using address data contained in hypertext data obtained from a packet data network distinct from the switched communications network, comprising the steps of:
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retrieving hypertext information from a remote information site on the packet data network; displaying said hypertext information; designating a portion of said displayed hypertext information; identifying address data corresponding to the designated portion of the displayed hypertext information; and establishing communications with the remote node on the switched communications network corresponding to said identified address data. - View Dependent Claims (45, 46)
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Specification