Telephone polling method
First Claim
1. A telephone polling method for tabulating calls made to a telephone polling number in an Advanced Intelligent Network, including a switch, a service circuit node, and a service control point, wherein the service control point is functionally connected to the switch and the service circuit node, wherein the service control point includes a database of subscriber information including a list of telephone polling numbers corresponding to subscribers, and wherein the telephone polling method comprises the steps of:
- receiving a call from a calling party made to the telephone polling number at the calling party'"'"'s switch;
sending call identifying information associated with the call made to the telephone polling number from the switch to the service control point, said call identifying information including demographic information about the calling party; and
at the service control point;
determining whether the call identifying information identifies a call made to the telephone polling number of a subscriber;
tabulating a response corresponding to the call made to the telephone polling number;
recording said demographic information; and
sending instructions to the switch for handling the call made to the telephone polling number.
3 Assignments
0 Petitions
Accused Products
Abstract
In an intelligent switched telephone network, a telephone polling method is provided wherein a call made in response to a telephone based polling service is processed and disconnected without connection of the call to the subscriber of the polling service. A call received in the network and directed to a number associated with a telephone polling service has its identification information read and compared to entries in a database of subscriber information for a matching entry. The call is tabulated in the database as a response to the polling service poll or survey. If desired by the polling service subscriber, the calling party may be provided with a caller interaction program through which the calling party may select from a variety of responses. If desired, the calling party may be provided with a call termination announcement.
382 Citations
20 Claims
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1. A telephone polling method for tabulating calls made to a telephone polling number in an Advanced Intelligent Network, including a switch, a service circuit node, and a service control point, wherein the service control point is functionally connected to the switch and the service circuit node, wherein the service control point includes a database of subscriber information including a list of telephone polling numbers corresponding to subscribers, and wherein the telephone polling method comprises the steps of:
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receiving a call from a calling party made to the telephone polling number at the calling party'"'"'s switch; sending call identifying information associated with the call made to the telephone polling number from the switch to the service control point, said call identifying information including demographic information about the calling party; and at the service control point; determining whether the call identifying information identifies a call made to the telephone polling number of a subscriber; tabulating a response corresponding to the call made to the telephone polling number; recording said demographic information; and sending instructions to the switch for handling the call made to the telephone polling number. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A telephone polling method for tabulating calls made to a telephone polling number in an Advanced Intelligent Network, including a switch, a service circuit node, and a service control point, wherein the service control point is functionally connected to the switch and the service circuit node, wherein the service control point includes a database of subscriber information including a list of telephone polling numbers corresponding to subscribers, and wherein the telephone polling method comprises the steps of:
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receiving at a first switch a call from a calling party made to the telephone polling number at said first switch; routing said call to a second switch corresponding to said telephone polling number; assigning a terminating trigger to said telephone polling number at said second switch; in response to said terminating trigger, sending call identifying information associated with the call made to the telephone polling number from the second switch to the service control point; and at the service control point; determining whether the call identifying information identifies a call made to the telephone polling number of a subscriber; tabulating a response corresponding to the call made to the telephone polling number; and sending instructions to said second switch for handling the call made to the telephone polling number. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18, 19)
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20. A telephone polling method for tabulating calls made to a telephone polling number in an Advanced Intelligent Network, including a switch, a service circuit node, and a service control point, wherein the service control point is functionally connected to the switch and the service circuit node, wherein the service control point includes a database of subscriber information including a list of telephone polling numbers corresponding to subscribers, and wherein the telephone polling method comprises the steps of:
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receiving a call from a calling party made to the telephone polling number at the calling party'"'"'s switch; sending call identifying information associated with the call made to the telephone polling number from the switch to the service control point; and at the service control point; determining whether the call identifying information identifies a call made to the telephone polling number of a subscriber; tabulating a response corresponding to the call made to the telephone polling number; recording the identity of the calling party; determining from the identity of the calling party whether the calling party has called the telephone polling number previously; blocking tabulation of the response from the calling party if the calling party has previously called the telephone polling number; and sending instructions to the switch for handling the call made to the telephone polling number.
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Specification