Automated system for selecting an initial computer reservation system
First Claim
1. An automated system for selecting an initial computer reservation system, comprising:
- a database operable to store traveler portfolio information, travel agency portfolio information, and computer reservation system metrics data; and
a processing network connected to said database and operable to;
receive travel request information;
access said database to retrieve traveler portfolio information and computer reservation system metrics data in response to said received travel request information; and
determine a target computer reservation system.
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Accused Products
Abstract
An automated system (10) is provided for selecting an initial computer reservation system. The system (10) includes a database (12) which stores data relating to each computer reservation system (30) utilized by a travel agency. The database (12) also contains one or more informational portfolios that can be used to determine the computer reservation system preferences of various parties, such as, for example, an individual traveler, a business entity employing the traveler, and the travel agency. In response to travel request information received from a customer, the system (10) automatically retrieves data/information from the database (12) and determines a target computer reservation system which most likely will be used to book travel arrangements. Consequently, the system (10) optimizes the hits-to-bookings ratio for each computer reservation system (30) utilized by the travel agency.
141 Citations
21 Claims
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1. An automated system for selecting an initial computer reservation system, comprising:
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a database operable to store traveler portfolio information, travel agency portfolio information, and computer reservation system metrics data; and a processing network connected to said database and operable to; receive travel request information; access said database to retrieve traveler portfolio information and computer reservation system metrics data in response to said received travel request information; and determine a target computer reservation system. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A method for automatically selecting an initial computer reservation system, comprising the steps of:
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storing traveler portfolio information, travel agency portfolio information, and computer reservation system metrics data in a database; receiving travel request information; retrieving said stored traveler portfolio information, travel agency portfolio information, and computer reservation system metrics data from said database in response to said received travel request information; and determining a target computer reservation system. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20, 21)
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Specification