Restaurant management system

• US 5,839,115 A
• Filed: 02/11/1997
• Issued: 11/17/1998
• Est. Priority Date: 12/07/1994
• Status: Expired due to Term

• Current Assignee: NCR Corporation (NCR Voyix Corporation)
• Original Assignee: Altoc Corporation
• Inventors: Coleman, James Hamilton
• Primary Examiner(s): McElheny, Jr., Donald E.
• Application Number:
  US08/798,959
• Time in Patent Office: 644 Days
• Field of Search: 705/15, 395/215
• US Class Current: 705/15
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 20/203 Inventory monitoring
• CPC Class Codes: G06Q 50/12 Hotels or restaurants

Abstract

A restaurant management system (10) is provided. The restaurant management system (10) includes an inventory system (64). Also included are a supplier (54) and a user (52). Orders are sent from the user (52) to the supplier (54). The orders have associated therewith time information. Each item in the order has associated therewith an inherent minimum time until the order may be delivered. Also included is a remuneration system (60) to collect money in response to the receipt of an order. An alarm system (300) having a plurality of threshold alarms with each of the threshold alarms associated with a predetermined duration of time from the receipt of the order is also provided.

Claims

1. A restaurant management system, comprising:

an order system for receiving an order from a customer and generated thereby to define desired ones of restaurant items for supply to the customer, each of said restaurant items having a unique preparation time associated therewith and each of said orders defining a predetermined number of desired ones of said restaurant items for delivery to the ordering one of the customers;

a supply system for supplying said desired restaurant items to the one of the customers generating said order;

said order system operable to generate said orders, each with delivery time information associated with each of said associated desired restaurant items to define the relative time of delivery of each of said desired restaurant items relative to a given order to the ordering one of the customers;

a supply control system for controlling the time that said supply system initiates preparation of said desired items and the subsequent supply of the prepared items to each of the customers associated with a given one of said orders and in accordance with both said delivery time information associated with each of said given one of said orders and said preparation time for the associated restaurant items, wherein said supply control system determines the supply time; and

a monitoring system for monitoring said order system and said supply system to ensure that said order system and said supply system are operating correctly and said supply system is supplying the desired items in accordance with orders received by said order system and the time information associated therewith, and for providing an alarm which indicates when said order system and said supply system are not operating correctly.

2. The restaurant management system of claim 1, wherein select ones of said desired items have an inherent minimum time associated therewith such that said supply system cannot supply desired items having said associated inherent minimum time until the period of time from the receipt of said order by said order system to the time of supply by said supply system exceeds said inherent minimum time.

3. The restaurant management system of claim 2, wherein said select ones of said restaurant items have a minimum time and a maximum time between which said restaurant item can be supplied by said supply system.

4. The restaurant management system of claim 2, wherein said minimum time can be altered.

5. The restaurant management system of claim 1, and further comprising an alarm system having a plurality of threshold alarms, which include said alarm, wherein at least one of said threshold alarms has a first duration substantially equal to said time information associated with said order, said at least one threshold alarm generating a first response signal when said first duration is exceeded and said desired restaurant items are supplied by said supply system, said remaining threshold alarms having time durations associated therewith that are referenced to the generation of said first response signal.

6. The restaurant management system of claim 1, and further comprising a display for displaying a representation of all customers and a status system for displaying status information for each of said displayed customer representations indicating the status of said order associated with said associated customers.

7. The restaurant management system of claim 6, wherein each of the customers is associated with a display icon such that a plurality of customers can be associated with a single one of said display icons, each of said display icons representing a table.

8. The restaurant management system of claim 7, wherein each of said display icons has associated therewith multiple display modes, each of said display modes representing a predetermined condition about an order generated by any of the customers associated with said display icon, said predetermined condition associated with said time information.

9. The restaurant management system of claim 8, wherein said display modes represent said predetermined condition about an order generated by the customers by displaying one of a set of colors which corresponds to said predetermined condition.