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Method and system for remotely controlling an interactive voice response system

  • US 5,850,429 A
  • Filed: 12/11/1996
  • Issued: 12/15/1998
  • Est. Priority Date: 12/11/1996
  • Status: Expired due to Term
First Claim
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1. A method for controlling an interactive voice response system, comprising the steps of:

  • displaying at least one command for controlling an interactive voice response system;

    receiving a selected command, the select command including voice-based information; and

    generating a command sequence related to the received voice-based information, the command sequence including at least one DTMF tone.

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