Telephone calling card and service

• US 5,859,897 A
• Filed: 07/16/1996
• Issued: 01/12/1999
• Est. Priority Date: 07/16/1996
• Status: Expired due to Term

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Unger, David G., Furman, Daniel Selig
• Primary Examiner(s): Tsang, Fan S.
• Application Number:
  US08/682,065
• Time in Patent Office: 910 Days
• Field of Search: 379/67, 379/88, 379/89, 379/50, 379/51, 379/40, 379/52, 379/92.01, 379/93.03, 379/93.04, 379/114, 379/144
• US Class Current: 379/88.01
• CPC Class Codes: H04M 1/57 Arrangements for indicating or recording the number of the calling subscriber at the called subscriber's set at the operator set in a manual exchange H04M5/20
• CPC Class Codes: H04M 1/64 Automatic arrangements for answering calls; Automatic arrangements for recording messages for absent subscribers; Arrangements for recording conversations centralised dictation systems H04M11/10
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems
• CPC Class Codes: H04M 17/00 Prepayment of wireline communication systems, wireless communication systems or telephone systems using a coded card to authorise calls from a telephone set H04M1/675
• CPC Class Codes: H04M 2201/40 using speech recognition
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/42 Systems providing special services or facilities to subscribers specially adapted for wireless communication networks H04W4/00
• CPC Class Codes: H04M 3/42204 Arrangements at the exchange for service or number selection by voice at the terminal H04M1/27
• CPC Class Codes: H04M 3/46 Arrangements for calling a number of substations in a predetermined sequence until an answer is obtained
• CPC Class Codes: H04M 3/465 Arrangements for simultaneously calling a number of substations until an answer is obtained
• CPC Class Codes: H04M 3/51 Centralised call answering arrangements requiring operator intervention , e.g. call or contact centers for telemarketing

Abstract

A system and method of providing a telephone calling card service including the steps of providing a user with an access number to a telephone network and a personal identification code, prompting the user to input a personal identification code to initiate automatic dialing of at least one pre-selected telephone number associated with the personal identification code, and determining whether a call has been successfully completed to a called party via the pre-selected telephone number. The system may continue dialing pre-selected telephone numbers until a call has been successfully connected. In the alternative, the system may automatically and simultaneously dial all of the pre-selected phone numbers. An arrangement for determining whether an answering machine has answered a call is also provided. To implement the method, a telephone communications apparatus is used including a structure for recording a series of telephone numbers associated with a personal identification code, and a structure for retrieving the telephone numbers associated with the code and automatically dialing the telephone numbers until a call has been successfully completed to an individual.

Claims

1. A method of providing a communications service, comprising the steps of:

receiving at a communications network call setup information from a user, said call setup information including a personal identification code;

in response to the receipt of said information, dialing at least one pre-selected telephone number associated with said personal identification code;

determining at said communications network whether at least one call directed to said at least one pre-selected telephone number has been answered by at least one called party; and

providing said at least one called party with a location identifier in response to said at least one called party inputting a location request code.

2. The method of claim 1 wherein a ring-no-answer condition results from a first call directed to a first pre-selected telephone number and wherein said dialing and determining steps further include the step of:

in response to said ring-no-answer condition, sequentially dialing any remaining pre-selected telephone numbers until one call is answered by a called party.

3. The method of claim 1 wherein said at least one call is answered by an answering machine and wherein said method further includes the step of:

prompting the user to decide whether to leave a message on said answering machine.

4. The method of claim 3 further comprising the step of:

sequentially dialing any remaining pre-selected telephone numbers, irrespective of whether the user leaves a message on said answering machine.

5. The method of claim 1 wherein said personal identification code is a user'"'"'s name.

6. The method of claim 1 further comprising the step of

transmitting from said communications network a message identifying the calling party upon receiving an answer supervision signal from a called party.

7. A method of providing a communications service, comprising the steps of:

receiving at a communications network call setup information from a user, said call setup information including a personal identification code;

in response to the receipt of said information, simultaneously dialing from said communications network all of a plurality of pre-selected telephone numbers associated with said personal identification code; and

dialing an emergency service when all calls directed to said pre-selected telephone numbers went unanswered by a human being.

8. A telecommunications apparatus, comprising:

means for recording a series of telephone numbers associated with a personal identification code; and

means for retrieving said telephone numbers associated with said personal identification code, for automatically dialing at least one of said series of telephone numbers in response to said personal identification code until a call has been successfully completed to an individual at one of said telephone numbers, and for providing a called party with a location identifier in response to said called party inputting a location request code.

9. The telecommunications apparatus of claim 8 wherein said means for retrieving and for automatically dialing performs the function of simultaneously calling each of said series of telephone numbers.

10. The telecommunications apparatus of claim 8 further comprising:

means for determining if there is a pre-determined amount of credit associated with an account corresponding to said personal identification code; and

means for determining an available duration of a telephone call based on the credit and nature of a destination telephone number.

11. A public switched telephone network, comprising:

at least one central office switching system; and

a services system associated with at least one central office switching system, said services system comprising;

a database of pre-selected telephone numbers each corresponding to a personal identification code, a sound analysis system comprising a transmitter to send a pre-recorded message and a receiver to determine whether a call has been answered by an answering machine, and an automatic dialing system comprising a computer to automatically call said preselected telephone numbers until a call is successfully completed to an individual and to provide a called party with a location identifier in response to said called party inputting a location request code.

12. A telecommunications apparatus, comprising:

a storage device which contains a plurality of telephone numbers associated with a personal identification code; and

a processor which is connected to said storage device and which retrieves said telephone numbers associated with said personal identification code in order to (a) automatically dial via an automatic dialing unit at least one of said plurality of telephone numbers in response to said personal identification code until a call has been successfully completed to an individual at one of said telephone numbers and (b) provide a called party with a location identifier in response to said called party inputting a location request code.

13. The telecommunications apparatus of claim 12 wherein said automatic dialing unit simultaneously calls each of said telephone numbers.

14. The telecommunications apparatus of claim 12 further comprising:

means for determining if there is a pre-determined amount of credit associated with an account corresponding to said personal identification code; and

means for determining an available duration of a telephone call based on said credit and nature of a destination telephone number.