Communication with a computer using telephones

• US 5,864,607 A
• Filed: 08/23/1996
• Issued: 01/26/1999
• Est. Priority Date: 08/23/1996
• Status: Expired due to Term

• Current Assignee: Hewlett-Packard Development Company, L.P. (HP Inc.), PureSpeech, Inc. (Koninklijke Philips N.V.)
• Original Assignee: Compaq Computer Corporation (HP Inc.)
• Inventors: Favaloro, George, Purcell, Thomas C., Chigier, Benjamin, Goldstein, James A., Winston, David E., Rosen, P. Bradley, Dash, Glen R., Bromberg, Michael A., Weinstein, Lee D., Kowalonek, John A.
• Primary Examiner(s): Kuntz, Curtis A.
• Assistant Examiner(s): RAMAKRISHNAIAH, MELUR
• Application Number:
  US08/702,899
• Time in Patent Office: 886 Days
• Field of Search: 379/90.01, 379/93.01, 379/93.05, 379/93.09, 379/93.11, 379/93.26, 379/93.28, 379/93.34, 379/93.06, 379/93.14, 379/102.01, 379/102.02 , 379/110.01, 379/164, 379/67, 379/75, 379/88, 704/275
• US Class Current: 379/90.01
• CPC Class Codes: H04M 1/271 controlled by voice recognition
• CPC Class Codes: H04M 1/715 using two or more extensions per line cordless telephones H04M1/725
• CPC Class Codes: H04M 1/82 Line monitoring circuits for call progress or status discrimination for detecting caller identity H04M1/573
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 3/4938 comprising a voice browser which renders and interprets, e.g. VoiceXML
• CPC Class Codes: H04M 3/527 Centralised call answering arrangements not requiring operator intervention
• CPC Class Codes: H04M 7/0021 Details of Application Programming Interfaces

Abstract

A telephone system having a telephone network line for connection to an external phone line. The telephone system also includes a computer system and a telephone coupled to the telephone network line, and the telephone is taken off-hook to enter a voice command. A transmitter communicates the voice command from the telephone to the computer system without the telephone seizing the external phone line. A computer interface unit is connected to the computer system to receive the voice transmitted from the telephone and to transmit voice signals transmitted by the computer system to the telephone. A phone interface unit is connected between the telephone and telephone network line, and the phone interface unit is selectable between a first mode and a second mode. The phone interface unit connects the telephone to the telephone network line if it is in the first mode, and isolates the telephone from the telephone network line if it is in the second mode. If an external phone call is detected from the external phone line, the phone interface unit can be selected to be in the first mode if the external call is present. The computer system includes communication software for controlling communication in the telephone system, including receiving a voice command transmitted from the telephone when the telephone is off-hook, and controlling the phone interface unit to isolate the telephone from the external phone line when receiving the voice command from the telephone line.

Claims

1. A telephone system, comprising:

a telephone network line adapted to couple to an external phone line;

a telephone adapted to couple to the telephone network line;

a computer interface unit adapted to couple to the telephone network line, the computer interface unit having;

a first detector for indicating an incoming call from the external phone line,

a second detector for identifying a flash-hook signal on the telephone network line,

a voice interface circuit for receiving a voice command signal from the telephone and for transmitting a voice signal to the telephone,

a controller adapted to couple to the first detector, the second detector, the voice interface circuit, and having a communication channel; and

a computer system adapted to couple to the communication channel and configured to execute one or more programs to perform the following tasks;

command the computer interface unit into a first mode when the first detector indicates an incoming call,

command the computer interface unit into a second mode when the second detector identifies a flash-hook signal, and

issuing commands to the computer interface unit responsive to the voice command signal so that the telephone does not seize the external shone line.

2. The telephone system of claim 1, wherein the communication channel comprises a serial port.

3. The telephone system of claim 1, wherein the first mode comprises a plain old telephone service mode.

4. The telephone system of claim 1, wherein the second mode comprises a non-plain old telephone service mode.

5. The telephone system of claim 1, further comprising:

a phone interface unit adapted to connect between the telephone and the telephone network line, the phone interface unit having a phone interface unit receiver for receiving the voice signal from the computer interface unit.

6. The telephone system of claim 5, wherein

the phone interface unit comprises a selector for selectively operating the phone interface unit in the first mode or the second mode, the phone interface unit operatively connecting the telephone to the telephone network line if in the first mode, and the phone interface unit operatively isolating the telephone from the telephone network line if in the second mode.

7. The telephone system of claim 6, wherein the computer system commands the phone interface unit selector to be in the first mode or the second mode.

8. The telephone system of claim 6, wherein the computer system commands the phone interface unit to switch to the second mode to allow voice communication between the telephone and the computer system.

9. The telephone system of claim 8, wherein a voice command can be issued to the computer system to switch the phone interface unit from the second mode to the first mode.

10. The telephone system of claim 8, wherein the computer system detects an external call from the external phone line while the phone interface unit is in the second mode, and the computer system sends in response to the external call voice data to the telephone stating that an external call is detected.

11. The telephone system of claim 1, wherein the computer system is further adapted to execute a TAPI, driver program wherein the TAPI driver program is adapted to transmit a TAPI event to one of the programs when the first detector indicates an off-hook condition.

12. The telephone system of claim 11, wherein voice commands are transmitted to the computer system after the TAPI driver program transmits the TAPI event.

13. The telephone system of claim 11, wherein the TAPI driver program transmits a second TAPI event to one of the programs when an external call from the external phone line is indicated.

14. The telephone system of claim 1, further comprising:

a second telephone coupled to the telephone network line, the second telephone is taken off-hook to enter a voice command; and

a transmitter for communicating the voice command from the second telephone to the computer system without the second telephone seizing the external phone line.

15. The telephone system of claim 1, wherein the voice command signal comprises a radio-frequency signal.

16. The telephone system of claim 15, wherein the radio-frequency signal is transmitted over the telephone network line to the computer system.

17. The telephone system of claim 1, wherein the voice signal is frequency modulated onto a radio-frequency carrier.

18. The telephone system of claim 1, wherein the voice command signal comprises a first center frequency and the voice signal comprises a different center frequency.

19. A method of transmitting voice commands to a computer system coupled to a telephone network line, wherein the telephone network line is for connection to an external phone line, the method comprising the steps of:

taking a telephone coupled to the telephone network line off-hook;

issuing a voice command through the telephone after it is taken off-hook;

transmitting the voice command from the telephone to a computer interface unit; and

relaying the voice command from the computer interface unit to the computer system without the telephone seizing the external phone line.

20. The method of claim 19, further comprising the steps of:

transmitting voice signals from the computer system to the telephone in response to the voice command.

21. The method of claim 19, further comprising the steps of connecting a phone interface unit between the telephone and the telephone network line, and

receiving the voice signals at the phone interface unit from the computer interface unit.

22. The method of claim 19, further comprising the steps of:

connecting a phone interface unit between the telephone and the telephone network line;

operatively connecting the telephone to the telephone network line, through the phone interface unit, if the phone interface unit is in a first mode; and

operatively isolating using the telephone from the telephone network line if the phone interface unit is in a second mode.

23. The method of claim 22, further comprising the step of:

switching the phone interface unit to the first mode after the telephone is taken off-hook.

24. The method of claim 23, further comprising the step of:

switching the phone interface unit to the second mode if the telephone issues a flash-hook.

25. The method of claim 22, further comprising the steps of:

detecting an external call from the external phone line; and

commanding the phone interface unit to be in the first mode when the external call is present.

26. The method of claim 22, further comprising the step of commanding the phone interface unit to be in the second mode to allow voice communication between the telephone and the computer system.

27. The method of claim 26, further comprising the step of:

issuing a command to the computer system to switch the phone interface unit from the second mode to the first mode.

28. The method of claim 26, further comprising the steps of:

detecting an external call from the external phone line while the phone interface unit is in the second mode; and

sending voice data from the computer system to the telephone indicating that an external call is detected when the external call is present.

29. The method of claim 19, further comprising the step of:

transmitting a signal from the computer interface unit to the computer system indicating the telephone has been taken off-hook.

30. The method of claim 19, further comprising the steps of:

receiving at the computer system, using a communication software, the voice command; and

invoking an application program in response to the voice command.

31. The method of claim 19, further comprising the steps of:

transmitting a TAPI event to a communication software at the computer system when the telephone is taken off-hook.

32. The method of claim 31, further comprising the step of:

transmitting a second TAPI event to the communication software if an external call from the external phone line is detected.

33. The method of claim 19, further comprising the step of transmitting the voice command from the telephone to the computer system using a radio-frequency carrier.

34. The method of claim 33, wherein the transmitting step comprises the step of transmitting the radio-frequency carrier over the telephone network line to the computer system.

35. The method of claim 33, further comprising the step of:

modulating data signals associated with the voice command onto the carrier.

36. The method of claim 33, further comprising the steps of:

communicating audio signals from the computer system to the telephone using the radio-frequency carrier.

37. A computer system comprising communication software for controlling communication in a telephone system, wherein the telephone system includes a telephone, a phone interface unit, a computer interface unit, a telephone network line for connection to an external phone line, and coupled to the telephone, a computer system, the communication software being stored on media readable by the computer system and executed by the computer system to perform the functions of:

receiving a voice command transmitted from the telephone and relayed by the computer interface unit when the telephone is off-hook; and

controlling the phone interface unit to isolate the telephone from the external phone line when receiving the voice command from the telephone network line, wherein the voice command is transmitted from the telephone to the computer system without the telephone seizing the external phone line.

38. The computer system of claim 37, wherein the computer interface unit is connected between the computer system and the telephone network line, and the communication software being executed to further perform the functions of:

detecting an incoming external call from the external phone line; and

controlling the computer interface unit to seize the telephone network line if the incoming external call is detected.

39. The computer system of claim 37, the communication software being executed to perform the functions of transmitting voice signals to the telephone in response to the voice command.

40. The computer system of claim 37, wherein the phone interface unit receives the voice signals from the computer interface unit transmitter and sends the voice signals to the telephone.

41. The computer system of claim 37, wherein the phone interface unit is connected between the telephone and the telephone network line, and the communication software being executed to further perform the functions of:

commanding the phone interface unit to operate in either a first mode and a second mode, wherein the phone interface unit operatively connects the telephone to the telephone network line if in the first mode, and wherein the phone interface unit operatively isolates the telephone from the telephone network line if in the second mode.

42. The computer system of claim 41, the communication software being executed to perform the function of switching the phone interface unit to the first mode when the telephone is taken off-hook.

43. The computer system of claim 41, the communication software being executed to perform the function of switching the phone interface unit to the second mode if the telephone issues a flash-hook.

44. The computer system of claim 41, the communication software being executed to further perform the functions of:

detecting an incoming external call from the external phone line; and

commanding the phone interface unit to operate in the first mode if the incoming external call is detected.

45. The computer system of claim 41, wherein the phone interface unit is commanded to operate in the second mode to allow voice communication between the telephone and the computer system if the telephone issues a flash-hook.

46. The computer system of claim 45, the communication software being executed to perform the function of switching the phone interface unit from the second mode to the first mode in response to a voice command from the telephone.

47. The computer system of claim 45, the communication software being executed to further perform the functions of:

detecting an incoming external call from the external phone line while the phone interface unit is in the second mode; and

sending voice data to the telephone indicating an incoming external call is detected.

48. The computer system of claim 37, the communication software being executed to perform the functions of invoking an application program in response to the voice command.

49. The computer system of claim 37, wherein the phone interface unit relays the voice command from the telephone to the computer system using a first radio-frequency carrier.

50. The computer system of claim 49, wherein the phone interface unit transmits the first radio-frequency carrier over the telephone network line to the computer system.

51. The computer system of claim 49, further comprising a transmitter for communicating audio signals from the computer system to the telephone using a second radio-frequency carrier.

52. The computer system of claim 51, wherein the first carrier and the second carrier have different center frequencies.