Method for establishing customized billing arrangements for a calling card in a telecommunications network

• US 5,864,609 A
• Filed: 09/11/1995
• Issued: 01/26/1999
• Est. Priority Date: 09/11/1995
• Status: Expired due to Term

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Higgins, Brian John, Hoque, Nasrin, Jurie, Kathryn Ann, Russell, Dianne Green, Haller, Michael Joseph, Cross, Wanda Kay
• Primary Examiner(s): Kuntz, Curtis A.
• Assistant Examiner(s): NGUYEN, DUC MINH
• Application Number:
  US08/526,794
• Time in Patent Office: 1,233 Days
• Field of Search: 379/114-115, 379/144, 379/155, 379/143, 379/130-132, 379/91.1, 379/121
• US Class Current: 379/114.13
• CPC Class Codes: H04M 17/00 Prepayment of wireline communication systems, wireless communication systems or telephone systems using a coded card to authorise calls from a telephone set H04M1/675
• CPC Class Codes: H04M 17/20 with provision for recharging the prepaid account or card, or for credit establishment
• CPC Class Codes: H04M 2215/0192 Sponsored, subsidised calls via advertising, e.g. calling cards with ads or connecting to special ads, free calling time by purchasing goods

Abstract

A method for automatically converting a promotional calling card to a permanent calling card by an operator services system (OSS) is disclosed. A promotional calling card call received in the OSS is validated by obtaining card product-type data and card information data from a calling card validation database. Upon depletion of a non-billed promotional balance, the caller using a promotional calling card is presented with the option of being connected to a customer services representative by the OSS for arranging billing for future use of the card. User convenience is enhanced since the promotional calling card number is also used as the permanent calling card number after billing arrangements are made via the customer service representative.

Claims

1. In a telecommunications network comprising an operator services system (OSS) interconnected to a calling card validation database, wherein the OSS receives calling card calls, a method for establishing flexible calling card billing arrangements comprises:

receiving a call in the OSS;

the OSS prompting a caller for a calling card number;

retrieving card product-type data and card information associated with the calling card number from the calling card validation database, wherein card product-type data includes a promotional calling card and a permanent calling card, and the card information includes a balance depletion protocol for the promotional calling card and a directory number account for the permanent calling card;

determining whether a conversion of the calling card number from the promotional calling card to the permanent calling card is desired;

converting the calling card number to the permanent calling card by receiving and storing the directory number account and changing the balance depletion protocol; and

issuing customized announcements in accordance with the product-type card information retrieved from the card validation database.

2. The method of claim 1 wherein retrieving card product-type data from the card validation database comprises the step of:

retrieving information indicating that the calling card is the promotional calling card.

3. The method of claim 1 wherein the step of receiving card information from the card validation database comprises the step of:

receiving remaining balance information; and

receiving the balance depletion protocol.

4. The method of claim 1 wherein providing customized announcements comprises the step of:

issuing a first announcement to the caller quoting the remaining call duration time based on balance; and

subsequently issuing a second announcement to the caller indicating the balance depletion protocol.

5. The method of claim 1 and further comprising the OSS interacting with a rating database to determine maximum duration of the call.

8. The method of claim 1, wherein the balance depletion protocol for the promotional calling card comprises disconnecting the call when a balance is depleted.

9. The method of claim 8, wherein the step of converting the calling card number comprises changing the balance depletion protocol to billing the call to the directory account number when the balance is depleted.

6. In a telecommunications network comprising an operator services system (OSS) interconnected to a card validation database, wherein the OSS receives calling card calls, a method for converting a promotional calling card into a permanent calling card comprises the steps of:

receiving a call from a LEC network in the OSS, wherein the call is made using a promotional calling card number;

the OSS using the promotional calling card number to retrieve remaining balance information from the card validation database;

responsive to receiving the remaining balance information from the card validation database, the OSS determining that the remaining balance has been depleted;

the OSS querying the caller to determine if conversion of the promotional calling card to the permanent calling card is desired wherein the promotional calling card includes a balance depletion protocol;

responsive to receiving a positive response from the caller, the OSS converting the promotional calling card to the permanent calling card by receiving and storing a directory number account and changing the balance depletion protocol.

7. A telecommunications network comprises:

an operator services system (OSS) interconnected to a telephone network;

a card validation database interconnected to the OSS for validating a calling card issued by a calling card company;

a rating database interconnected to the OSS for determining maximum duration of a call placed by a caller using the calling card;

a provisioning system interconnected to the card validation database for updating a calling card type and a calling card information for a particular calling card in the card validation database, wherein the calling card type includes a promotional calling card and a permanent calling card, and the calling card information includes a balance depletion protocol for the promotional calling card and a directory number account for the permanent calling card;

wherein said provisioning system updates the calling card type from the promotional card to the permanent calling card by receiving and storing a directory number account and changing the balance depletion protocol.