Access free wireless telephony fulfillment service system

• US 5,867,780 A
• Filed: 12/18/1997
• Issued: 02/02/1999
• Est. Priority Date: 06/07/1995
• Status: Expired due to Term

• Current Assignee: Single Touch Interactive Incorporated (SITO Mobile, Ltd.)
• Original Assignee: Jeman Technologies, Inc.
• Inventors: Malackowski, James E., Stathis, Kristi L.
• Primary Examiner(s): Knepper, David D.
• Assistant Examiner(s): RICHARDSON, SCO
• Application Number:
  US08/993,224
• Time in Patent Office: 411 Days
• Field of Search: 455/414, 455/4.1, 455/4.2, 455/2, 348/17, 348/6, 348/7
• US Class Current: 455/415
• CPC Class Codes: H04M 15/41 Billing record details, i.e. parameters, identifiers, structure of call data record [CDR]
• CPC Class Codes: H04M 15/50 for cross-charging network operators
• CPC Class Codes: H04M 15/8083 involving reduced rates or discounts, e.g. time-of-day reductions or volume discounts
• CPC Class Codes: H04M 2215/00 Metering arrangements; Time controlling arrangements; Time indicating arrangements
• CPC Class Codes: H04M 2215/0164 Billing record, e.g. Call Data Record [CDR], Toll Ticket[TT], Automatic Message Accounting [AMA], Call Line Identifier [CLI], details, i.e. parameters, identifiers, structure
• CPC Class Codes: H04M 2215/0184 involving reduced rates or discounts, e.g. time-of-day reductions, volume discounts, cell discounts, group billing, frequent calling destination(s) or user history list
• CPC Class Codes: H04M 2215/0192 Sponsored, subsidised calls via advertising, e.g. calling cards with ads or connecting to special ads, free calling time by purchasing goods
• CPC Class Codes: H04M 2215/2026 Wireless network, e.g. GSM, PCS, TACS
• CPC Class Codes: H04M 2215/32 Involving wireless systems
• CPC Class Codes: H04M 2215/52 Interconnection, inter-exchange, reseller billing, billing agreements between different operators, e.g. billing identifier added on the CDR in order to cross charge the other operator, inter-operator accounting, reconciliation, bill directly resellers customers
• CPC Class Codes: H04M 3/382 using authorisation codes or passwords
• CPC Class Codes: H04M 3/4878 Advertisement messages
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04Q 11/0435 Details
• CPC Class Codes: H04Q 2213/13091 CLI, identification of calling line
• CPC Class Codes: H04Q 2213/13093 Personal computer, PC
• CPC Class Codes: H04Q 2213/13095 PIN / Access code, authentication
• CPC Class Codes: H04Q 2213/13098 Mobile subscriber
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/1313 Metering, billing
• CPC Class Codes: H04Q 2213/13141 : Hunting for free outlet, circuit or channel
• CPC Class Codes: H04Q 2213/13179 : Fax, still picture
• CPC Class Codes: H04Q 2213/13209 : ISDN
• CPC Class Codes: H04Q 2213/13333 : Earth satellites
• CPC Class Codes: H04Q 2213/13374 : Paging
• CPC Class Codes: H04Q 2213/13405 : Dual frequency signaling, DTMF
• CPC Class Codes: H04W 4/02 : Services making use of location information
• CPC Class Codes: H04W 4/029 : Location-based management or tracking services
• CPC Class Codes: H04W 4/16 : Communication-related supplementary services, e.g. call-transfer or call-hold
• CPC Class Codes: H04W 4/24 : Accounting or billing

Abstract

A information fulfillment system and method for providing information to a caller having a wireless communication device. Upon receipt of sensory prompting and manual or automatic input of access codes to the wireless communication device, the caller'"'"'s identity and the input access code are verified. Thereafter, the call is connected through the PWN and along the PSTN to the system messaging or fulfillment center for automatic or live-operator delivery of the requested information. Automatic verification, connection, and billing modification processes are provided for implementation of the system and method.

Claims

1. A service fulfillment system for providing a service signal through a public wireless telecommunications network to a caller having a first wireless telecommunication transmission and reception means including means for generating a first wireless transmission comprising a specialized access code, said service fulfillment system comprising:

a service fulfillment center for delivery of said service signal as designated by a specialized service access code;

a second wireless telecommunications reception and transmission means for receiving said first wireless transmission from said first wireless telecommunications transmission and reception means, and for delivering a second wireless transmission comprising said service signal; and

means for transferring said first wireless transmission to said service fulfillment center by switching said caller from said public wireless telecommunications network to a public switch telephone network by translating said specialized access code to a public switch telephone network number, and for transferring said service signal from said services fulfillment center to said second wireless telecommunications reception and transmission means from said service fulfillment center.

2. The service fulfillment system of claim 1 wherein said first wireless transmission means comprises a telephone and wherein said specialized access code comprises an abbreviated dialing code.

3. The service fulfillment system of claim 1 wherein said first wireless transmission means comprises a telephone and wherein said telephone is connected to an on board computer in a vehicle.

4. The service fulfillment system of claim 3 wherein said first wireless transmission is automatically transmitted in response to said vehicle'"'"'s on board computer.

5. The service fulfillment system of claim 1 wherein said first wireless transmission means comprises a telephone and wherein said telephone is connected to a vehicle safety system.

6. The service fulfillment system of claim 1 wherein said first wireless transmission means comprises a telephone and wherein said telephone is connected to a touch screen wherein said first wireless transmission is transmitted in response to user input to said touch screen.

7. The service fulfillment system of claim 1 further comprising a means for modifying billing procedures in response to said specialized service access code.

8. The service fulfillment system of claim 1 wherein said first wireless transmission means comprises a telephone and wherein said first wireless transmission is transmitted in response to a voice signal.

9. The service fulfillment system of claim 1 wherein said first wireless transmission means comprises a telephone and wherein said telephone is also connected to a printing means for printing of said service signal.

10. The service fulfillment system of claim 1 wherein said first wireless transmission means comprises a telephone and wherein said telephone is connected to a vehicle position system.

11. The service fulfillment system of claim 1, said means for transferring said first wireless transmission further comprising:

means for verifying access to said system using said specialized access code; and

means for determining billing procedures for said caller if access is verified.

12. The service fulfillment system of claim 11, said means for determining billing procedures further comprising:

means providing said caller with no charge access to said system.

24. The service fulfillment system of claim 11, said means for determining billing procedures further comprising:

means providing said caller with no charge access to said system.

13. A service fulfillment system for providing a service signal through a public wireless telecommunications network to a caller having a first wireless telecommunication transmission and reception means including means for generating a first wireless transmission comprising a specialized access code, said service fulfillment system comprising:

means for supplying a specialized access code to said caller;

a service fulfillment center for delivery of said service signal as designated by said specialized service access code; and

a second wireless telecommunications reception and transmission means for receiving said first wireless transmission from said first wireless telecommunications transmission and reception means, and for delivering a second wireless transmission comprising said service signal; and

means for transferring said first wireless transmission to said service fulfillment center by switching said caller from said public wireless telecommunications network to a public switch telephone network by translating said specialized access code to a public switch telephone network number, and for transferring said service signal from said services fulfillment center to said second wireless telecommunications reception and transmission means from said service fulfillment center.

14. The service fulfillment system of claim 13 wherein said first wireless transmission means comprises a telephone and wherein said first wireless transmission comprises an abbreviated dialing code.

15. The service fulfillment system of claim 13 wherein said first wireless transmission means comprises a telephone and wherein said telephone is connected to an on board computer in a vehicle.

16. The service fulfillment system of claim 15 wherein said first wireless transmission is automatically transmitted in response to said vehicle'"'"'s on board computer.

17. The service fulfillment system of claim 13 wherein said first wireless transmission means comprises a telephone and wherein said telephone is connected to a vehicle safety system.

18. The service fulfillment system of claim 13 wherein said first wireless transmission means comprises a telephone and wherein said telephone is connected to a touch screen wherein said first wireless transmission is transmitted in response to user input to said touch screen.

19. The service fulfillment system of claim 13 further comprising a means for modifying billing procedures in response to said specialized service access code.

20. The service fulfillment system of claim 13 wherein said first wireless transmission means comprises a telephone and wherein said first wireless transmission is transmitted in response to a voice signal.

21. The service fulfillment system of claim 13 wherein said first wireless transmission means comprises a telephone and wherein said telephone is also connected to a printing means for printing of said service signal.

22. The service fulfillment system of claim 13 wherein said first wireless transmission means comprises a telephone and wherein said telephone is connected to a vehicle position system.

23. The service fulfillment system of claim 13, said means for transferring said first wireless transmission further comprising:

means for verifying access to said system using said specialized access code; and

means for determining billing procedures for said caller if access is verified.