Retail center analysis and instruction system
First Claim
1. A method of cleaning a product spill by a worker at a store comprising the steps of:
- (a) providing a worker at a store with a portable programmable bar coded indicia reading, recording and display device,(b) the worker reading bar coded indicia with said device to input to the device the identity of the product which caused the spill in the store and which is to be cleaned, said device in response to said indicia displaying to the worker instructions regarding safety and disposal procedures and instructions to clean the particular spilled product,(c) the worker cleaning said spill following said procedures and instructions to clean the spill and dispose of same, and(d) the device recording the identity and location of the product spill and that said product spill has been cleaned by the worker.
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Accused Products
Abstract
The present invention relates to a maintenance analysis and instruction system particularly useful for a retail center such as a grocery store. In preferred aspects, the invention provides systems and methods that comprise a portable-device that can instruct a retail center or other worker to attend to various incidents that may occur at a retail center or other location such as product spills, and systems and methods for maintaining an accurate and reliable record of sweeping, mopping and other tasks completed at the retail center. In another preferred aspect, the invention provides systems and methods for accurately tracking work completed at the retail center or other location such as sweeping, spill clean-up or inspection of various areas of the retail center or other location.
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Citations
15 Claims
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1. A method of cleaning a product spill by a worker at a store comprising the steps of:
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(a) providing a worker at a store with a portable programmable bar coded indicia reading, recording and display device, (b) the worker reading bar coded indicia with said device to input to the device the identity of the product which caused the spill in the store and which is to be cleaned, said device in response to said indicia displaying to the worker instructions regarding safety and disposal procedures and instructions to clean the particular spilled product, (c) the worker cleaning said spill following said procedures and instructions to clean the spill and dispose of same, and (d) the device recording the identity and location of the product spill and that said product spill has been cleaned by the worker. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method of cleaning a product spill by a worker at a health care facility or hospitality facility comprising the steps of:
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(a) providing a worker at a health care facility or hospitality facility with a portable programmable bar coded indicia reading, recording and display device, (b) the worker reading bar coded indicia with said device to input to the device the identity of the product which caused the spill in the health care facility or hospitality facility and which is to be cleaned, said device in response to said indicia displaying to the worker instructions regarding safety and disposal procedures and instructions to clean the particular spilled product, (c) the worker cleaning said spill following said procedures and instructions to clean the spill and dispose of same, and (d) the device recording the identity and location of the product spill and that said product spill has been cleaned by the worker. - View Dependent Claims (11, 12, 13, 14, 15)
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Specification