Interactive measurement system and method for telecommunication networks
First Claim
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1. A method for diagnosing problems in a communication line between a technician and a subscriber having a voice transceiver, within a communication system, comprising the steps of:
- (a) initiating a call on the communication line between the technician and the subscriber;
(b) measuring, quantitatively, parameters of transmissions on the communication line through to the subscriber'"'"'s voice transceiver while the call is in progress, the measured parameters include at least one of;
(i) a signal level of the subscriber'"'"'s voice;
(ii) a noise level in the communication line during silence between the subscriber'"'"'s voice;
(iii) a first echo level in the communication line by using the technician'"'"'s voice as a test signal;
(iv) a loop noise level in the communication line while the subscriber mutes background noise at subscriber'"'"'s premise;
(v) a second echo level in the communication line while the subscriber mutes background noise at subscriber'"'"'s premise; and
(vi) a loop loss level in the communication line based on dual tone multi-frequency (DTMF) digits selected by the subscriber; and
(c) evaluating the measured parameters to diagnose problems in the communication line.
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Abstract
A measurement system and method for a telecommunication systems diagnoses problems within a communication line. The measurements are performed both non-intrusively and intrusively in an interactive manner, and evaluate the transmission quality of the communication line through to the subscriber'"'"'s telephone set.
44 Citations
24 Claims
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1. A method for diagnosing problems in a communication line between a technician and a subscriber having a voice transceiver, within a communication system, comprising the steps of:
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(a) initiating a call on the communication line between the technician and the subscriber; (b) measuring, quantitatively, parameters of transmissions on the communication line through to the subscriber'"'"'s voice transceiver while the call is in progress, the measured parameters include at least one of; (i) a signal level of the subscriber'"'"'s voice; (ii) a noise level in the communication line during silence between the subscriber'"'"'s voice; (iii) a first echo level in the communication line by using the technician'"'"'s voice as a test signal; (iv) a loop noise level in the communication line while the subscriber mutes background noise at subscriber'"'"'s premise; (v) a second echo level in the communication line while the subscriber mutes background noise at subscriber'"'"'s premise; and (vi) a loop loss level in the communication line based on dual tone multi-frequency (DTMF) digits selected by the subscriber; and (c) evaluating the measured parameters to diagnose problems in the communication line.
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2. An apparatus for diagnosing problems in a communication line between a technician and a subscriber having a voice transceiver, within a communication system, comprising:
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a signal processor connected within the communication line between the technician and the subscriber, said signal processor quantitatively measures parameters of transmissions on the communication line through to the subscriber'"'"'s voice transceiver while a call between the technician and the subscriber is in progress, said signal processor evaluates the measured parameters to diagnose problems in the communication line; and a private branch exchange (PBX) connected to said signal processor, said PBX routes a call from the technician to said signal processor. - View Dependent Claims (3, 4, 5, 6)
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7. A method for diagnosing problems in a communication line between a technician and a subscriber having a voice transceiver, within a communication system, comprising the steps of:
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(a) initiating a call on the communication line between the technician and the subscriber; (b) measuring, quantitatively, parameters of transmissions on the communication line through to the subscriber'"'"'s voice transceiver while the call is in progress; and (c) evaluating the quantitatively measured parameters to diagnose problems in the communication line. - View Dependent Claims (8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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Specification