Virtual transcription system
First Claim
1. A transcription system comprising:
- a transcribe server for receiving and processing information to be transcribed; and
communication apparatus connected to the transcribe server for electronic communication with external stations, the communication apparatus including one or more of apparatus adapted for analog voice transmission, Internet access and communication, facsimile communication, and pager communication;
wherein, over the communication apparatus, the transcribe server receives from a subscriber substantially voice-based information to be transcribed, selects and alerts a transcribe technician from preprogrammed information, sends the substantially voice-based information to the transcribe technician, receives a transcribed version of the substantially voice-based information from the transcribe technician, informs the subscriber of progress, forwards copies of the transcribed version to selected forwarding stations, and calculates and transmits billing to the subscriber.
7 Assignments
0 Petitions
Accused Products
Abstract
A computerized transcription system is based on a transcribe server that receives voice messages over long distance links, assigns jobs to technicians at remote locations, sends voice files to and receives transcribed work from the technicians, forwards transcribed copies to instructed and preprogrammed destinations, informs subscribers of completion, and calculates and forwards accounting to subscribers. In extended aspects the system comprises multiple such servers networked together. Technicians at remote locations are paged in a preferred embodiment, and have an option to accept or decline a job. Upon acceptance the work is transmitted. Upon completion technicians return transcribed versions of jobs to the transcribe server, where forwarding is accomplished based on preprogrammed and attached instructions.
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Citations
10 Claims
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1. A transcription system comprising:
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a transcribe server for receiving and processing information to be transcribed; and communication apparatus connected to the transcribe server for electronic communication with external stations, the communication apparatus including one or more of apparatus adapted for analog voice transmission, Internet access and communication, facsimile communication, and pager communication; wherein, over the communication apparatus, the transcribe server receives from a subscriber substantially voice-based information to be transcribed, selects and alerts a transcribe technician from preprogrammed information, sends the substantially voice-based information to the transcribe technician, receives a transcribed version of the substantially voice-based information from the transcribe technician, informs the subscriber of progress, forwards copies of the transcribed version to selected forwarding stations, and calculates and transmits billing to the subscriber. - View Dependent Claims (2, 3, 4, 5)
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6. A transcribe server comprising:
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a recording and listing module adapted for receiving from subscribers and recording voice-based messages including instructions for processing and forwarding copies of transcribed versions; an alert module adapted for enlisting transcribe technicians, forwarding the voice-based messages including processing instructions to the transcribe technicians, and for receiving and storing transcribed versions of the voice-based messages returned by the transcribe technicians; a forwarding module adapted for forwarding the transcribed versions to preselected destinations; and an accounting module adapted for calculating billing and forwarding billing information to the subscribers. - View Dependent Claims (7, 8, 9, 10)
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Specification