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Analysis and validation system for provisioning network related facilities

  • US 5,881,131 A
  • Filed: 06/27/1997
  • Issued: 03/09/1999
  • Est. Priority Date: 11/16/1993
  • Status: Expired due to Term
First Claim
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1. An administration system for a communication network, comprising:

  • a service order processing system receiving a service request from a customer requesting service for a customer location, and determining whether the service request is provisionable responsive to the service request and predetermined criteria including whether the customer location matches a stored customer location stored by said service order processing system,when said service order processing system determines that the service request is provisionable, automatically provisioning customer facilities including at least one of a domain name, a user name, a customer network address, and an electronic mail address, to execute the service request based upon information stored by said service order processing system, the information including customer identification data and customer facility data, and the information maintained by said service order processing system without substantially altering the customer facility data, andwhen the service request is determined by said service order processing system not to be provisionable, said service order processing system generating a manual provisioning request;

    an auxiliary database storing auxiliary data associated with the information stored by said service order processing system; and

    a work center interface system operatively connected to said service order processing system and said auxiliary database, said work center interface system receiving the manual provisioning request from said service order processing system and retrieving the auxiliary data from said auxiliary database, said work center interface system provisioning other facilities to execute the service request responsive to the auxiliary data and user interaction with said work center interface system.

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