Interactive telephone system for optimizing service economy

• US 5,883,964 A
• Filed: 06/02/1994
• Issued: 03/16/1999
• Est. Priority Date: 04/24/1992
• Status: Expired due to Fees

• Current Assignee: Cygnus Telecommunications Technology LLC (Cygnus Systems Incorporated)
• Original Assignee: Cygnus Telecommunications Technology LLC (Cygnus Systems Incorporated)
• Inventors: Alleman, James Harry
• Primary Examiner(s): Hunter, Daniel S.
• Application Number:
  US08/252,984
• Time in Patent Office: 1,748 Days
• Field of Search: 379/210, 379/211, 379/212, 379/93, 379/204, 379/205, 379/157, 379/158, 379/201, 379/207
• US Class Current: 379/205.01
• CPC Class Codes: H04M 15/49 Connection to several service providers
• CPC Class Codes: H04M 15/8044 Least cost routing
• CPC Class Codes: H04M 2215/42 Least cost routing, i.e. provision for selecting the lowest cost tariff
• CPC Class Codes: H04M 2215/46 Connection to several service providers
• CPC Class Codes: H04M 2215/745 Least cost routing, e.g. Automatic or manual, call by call or by preselection
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/36 Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/4228 in networks
• CPC Class Codes: H04M 3/48 Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
• CPC Class Codes: H04M 3/487 Arrangements for providing information services, e.g. recorded voice services or time announcements
• CPC Class Codes: H04Q 2213/13095 PIN / Access code, authentication
• CPC Class Codes: H04Q 2213/13103 Memory
• CPC Class Codes: H04Q 2213/13138 Least cost routing, LCR
• CPC Class Codes: H04Q 2213/13152 Callback
• CPC Class Codes: H04Q 2213/13204 Protocols
• CPC Class Codes: H04Q 2213/13377 Recorded announcement
• CPC Class Codes: H04Q 2213/13405 Dual frequency signaling, DTMF
• CPC Class Codes: H04Q 3/0016 Arrangements providing connection between exchanges
• CPC Class Codes: H04Q 3/72 Finding out and indicating number of calling subscriber

Abstract

A central location of a telephone switching system is placed where favorable local exchange tariffs are available. The central location includes a caller responsive unit which compares the caller identification accompanying the call attempt against a prestored list of identification data assigned to authorized system users. A positive comparison result causes the system to signal to the originator to terminate the call attempt. The system thereafter calls the originating caller telephone from the central location. The system allows the originating caller to input the number of the party to whom a connection is desired by the originator. The system responds by establishing a connection with the called party and bridges communications between the called and calling parties at the central location. The system includes the capability of employing audio responses of various types to calling or called parties.

Claims

1. A system for establishing a telephone communication link between a subscriber telephone station and a destination telephone station, both being connected through a telephone exchange, comprising:

control means operable for managing a database of caller information;

storage means connected to the control means and operable for storing the database of caller information including a preassigned direct inward dial telephone number associated with a subscriber and a subscriber telephone number associated with the subscriber telephone station;

first telephone connection means connected to the control means and operable for connecting through a trunk line to the telephone exchange and for receiving an incoming direct inward dial telephone number on the trunk line from the telephone exchange as part of an incoming call attempt from the subscriber telephone station, the incoming direct inward dial telephone number indicating the number called by the subscriber;

second telephone connection means connected to the control means and operable for dialing out through the telephone exchange;

the control means further operable for comparing the incoming direct inward dial telephone number to the preassigned direct inward dial telephone number and, if the incoming direct inward dial telephone number matches the preassigned direct inward dial telephone number associated with the subscriber, the control means is further operable for;

calling the subscriber remote telephone number through the first telephone connection means after the subscriber terminates the incoming call attempt and connecting to the subscriber telephone station;

receiving from the subscriber a calling telephone number for the destination station;

calling the calling telephone number through the second telephone connection means; and

for

bridging the first telephone connection means to the second telephone connection means so that the subscriber is connected to the destination.

2. The system according to claim 1 wherein the control means is further operable for indicating an invalid call attempt if the incoming call attempt does not terminate within a predetermined period of time.

3. The system according to claim 2 wherein the control means is further operable for answering the incoming call attempt in response to the invalid call attempt and for presenting an audio message onto the first telephone connection means in response to the invalid call attempt.

4. The system according to claim 1 wherein the control means is further operable for indicating an invalid call attempt if the incoming direct inward dial telephone number does not match the preassigned direct inward dial telephone number associated with the subscriber.

5. The system according to claim 4 wherein the control means is further operable for answering the incoming call attempt and for presenting an audio message onto the first telephone connection means in response to the invalid call attempt.

6. A method establishing a telephone communication link between a subscriber telephone station and a destination telephone station, both being connected through a telephone exchange, comprising the steps of:

storing a preassigned direct inward dial telephone number associated with a subscriber;

storing a subscriber remote telephone number associated with the subscriber telephone station;

receiving an incoming direct inward dial telephone number from a first telephone exchange connection as part of an incoming call attempt from the subscriber telephone station;

comparing the incoming direct inward dial telephone number to the preassigned direct inward dial telephone number and if the incoming direct inward dial telephone number matches the preassigned direct inward dial telephone number associated with the subscriber, performing the following steps;

calling the subscriber remote telephone number after the subscriber terminates the call attempt and connecting to the subscriber telephone station;

receiving from the subscriber a calling telephone number for the destination station;

calling the calling telephone number through a second telephone exchange connection; and

bridging the first telephone exchange connection to the second telephone exchange connection so that the subscriber is connected to the destination.

7. The method according to claim 6 further comprising the steps of comparing the incoming direct inward dial telephone number to the preassigned direct inward dial telephone number and if the incoming direct inward dial telephone number does not match the preassigned direct inward dial telephone number associated with the subscriber, terminating the incoming call attempt.

8. The method according to claim 6 further comprising the steps of comparing the incoming direct inward dial telephone number to the preassigned direct inward dial telephone number and if the incoming direct inward dial telephone number does not match the preassigned direct inward dial telephone number associated with the subscriber, answering the incoming call attempt and playing a prerecorded message.

9. The method according to claim 6 further comprising the steps of timing the incoming call attempt and indicating an invalid call attempt if the incoming call attempt does not terminate within a predetermined period of time.

10. The method according to claim 9 further comprising the steps of answering the incoming call attempt and playing a prerecorded message in response to the invalid call attempt.