System and method for providing a remote user with a virtual presence to an office
First Claim
1. A method for providing a remote user operating a user telephony communications device with access capabilities to a corporate office, wherein the corporate office includes a virtual presence server, wherein the corporate office includes a first telephone number associated with the remote user and used to access the remote user at the corporate office, the method comprising:
- the user telephony communications device connecting to the corporate office on a communication line and providing identification information;
the virtual presence server performing a call forwarding operation to forward telephone calls made to said first telephone number which are intended for the user at the corporate office to said virtual presence server; and
the virtual presence server communicating telephony control information with the user telephony communications device on the communication line, wherein said communicating telephony control information enables the user telephony communications device to behave as an extension to a telephony server at the corporate office;
wherein the virtual presence server performs said call forwarding operation and communicates said telephony control information in response to the user telephony communications device connecting to the corporate office and providing said identification information.
5 Assignments
0 Petitions
Accused Products
Abstract
A system and method for enabling a remote user to maintain a virtual presence at a corporate office and behave substantially as if the user were physically present at the corporate office. First the remote user establishes a virtual presence connection at the corporate office, including providing identification and security information. Once the remote user is connected, the virtual presence server instructs the corporate PBX to automatically forward all calls to the remote user. The virtual presence server also routes email, faxes, and LAN data to the remote user. The virtual presence server also extends the corporate PBX and corporate LAN features to the remote user, just as if the remote user were physically located in the corporate office. According to the invention, the remote user makes outgoing telephone calls, sends faxes, transmits data, sends email and performs Internet access as if the remote user were physically present in the corporate office. The virtual presence server and/or the user communication device also performs a call forwarding operation to call forward telephone calls made to the user'"'"'s home to the virtual presence server at the corporate office. These calls are then routed through the virtual presence server to the user'"'"'s home. Thus the user can receive home telephone calls while the user is connected to the corporate office, wherein the home telephone calls are received on the same telephone line which is being used for the virtual presence connection.
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Citations
99 Claims
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1. A method for providing a remote user operating a user telephony communications device with access capabilities to a corporate office, wherein the corporate office includes a virtual presence server, wherein the corporate office includes a first telephone number associated with the remote user and used to access the remote user at the corporate office, the method comprising:
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the user telephony communications device connecting to the corporate office on a communication line and providing identification information; the virtual presence server performing a call forwarding operation to forward telephone calls made to said first telephone number which are intended for the user at the corporate office to said virtual presence server; and the virtual presence server communicating telephony control information with the user telephony communications device on the communication line, wherein said communicating telephony control information enables the user telephony communications device to behave as an extension to a telephony server at the corporate office; wherein the virtual presence server performs said call forwarding operation and communicates said telephony control information in response to the user telephony communications device connecting to the corporate office and providing said identification information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26)
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27. A system which provides a remote user with access capabilities to a corporate office, comprising:
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a user telephony communications device physically located remotely from the corporate office, wherein the user telephony communications device is operated by the remote user, wherein the user telephony communications device is adapted for coupling to a transmission medium, wherein the user telephony communications device transmits communications to the corporate office on the transmission medium, wherein said communications include identification information; a telephony server located at the corporate office, wherein the telephony server controls a plurality of telephones, wherein the corporate office includes a first telephone number associated with the remote user, wherein the first telephone number is used to access the remote user at the corporate office; and a virtual presence server located at the corporate office and coupled to said telephony server, wherein the user telephony communications device is operable to connect to the virtual presence server, wherein the virtual presence server includes; at least one input for coupling to the transmission medium, wherein said at least one input receives communications from said user telephony communications device on the transmission medium; a memory for storing said identification information received from said user telephony communications device; and a communication device coupled to said memory and to said at least one input for communicating with the user telephony communications device on the transmission medium; wherein the virtual presence server is operable to perform a call forwarding operation to forward telephone calls made to said first telephone number which are intended for the user at the corporate office to said virtual presence server; wherein the virtual presence server is operable to route said telephone calls made to said first telephone number and forwarded to said virtual presence server to the user telephony communications device on the transmission medium; wherein the virtual presence server is operable to communicate telephony control information with the user telephony communications device on the transmission medium, wherein said telephony control information enables the user telephony communications device to behave as an extension to the telephony server at the corporate office; and wherein the virtual presence server is operable to perform said call forwarding operation and communicate said telephony control information in response to the user telephony communications device connecting to the corporate office and providing said identification information. - View Dependent Claims (28, 29, 30, 31, 32, 33, 34, 35, 36, 37, 38, 39, 40, 41)
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42. A system which provides a remote user with access capabilities to a corporate office, wherein the system is located at the corporate office, wherein the remote user operates a user telephony communications device physically located remotely from the corporate office, wherein the corporate office includes a first telephone number associated with the remote user, wherein the first telephone number is used to access the remote user at the corporate office, wherein the system includes:
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at least one input for coupling to a transmission medium, wherein said at least one input receives communications from the user telephony communications device on the transmission medium; a memory for storing identification information received from the user telephony communications device; and a communication device coupled to the memory and to the at least one input for communicating voice and data information to the user telephony communications device on the transmission medium; wherein the system is operable to perform a call forwarding operation to forward telephone calls made to said first telephone number which are intended for the user at the corporate office to said system; wherein the system is operable to route said telephone calls made to said first telephone number and forwarded to said system to the user telephony communications device on the transmission medium; wherein the system is operable to communicate telephony control information with the user telephony communications device on the transmission medium, wherein said telephony control information enables the user telephony communications device to behave as an extension to a telephony server at the corporate office; and wherein the system is operable to perform said call forwarding operation and communicate said telephony control information in response to the system receiving a communication from the user telephony communications device and receiving said identification information from the user telephony communications device. - View Dependent Claims (43, 44, 45, 46, 47, 48, 49, 50, 51, 52, 53, 54, 55, 56, 57)
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58. A method for providing a remote user operating a user telephony communications device with access capabilities to a corporate office, wherein the corporate office includes a virtual presence server, wherein the corporate office includes a first telephone number associated with the remote user, wherein the first telephone number is used to access the remote user at the corporate office, wherein the user telephony communications device includes a second telephone number, wherein the second telephone number is used to access the user telephony communications device, the method comprising:
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the user telephony communications device connecting to the corporate office; the user telephony communications device providing identification information to the virtual presence server at the corporate office, said identification information including an identity of the remote user operating the user telephony communications device; the virtual presence server performing a call forwarding operation to forward telephone calls made to said first telephone number which are intended for the user at the corporate office to said virtual presence server; performing a call forwarding operation to call forward telephone calls made to said second number to said virtual presence server; wherein said telephone calls forwarded to the virtual presence server are routed through said virtual presence server to said user telephony communications device; and wherein said call forwarding operations are performed in response to the user telephony communications device connecting to the corporate office and providing said identification information. - View Dependent Claims (59, 60, 61, 62, 63, 64, 65, 66, 67, 68, 69, 70, 71, 72, 73, 74, 75, 76, 77)
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78. A system which provides a remote user with access capabilities to a corporate office, wherein the system is located at the corporate office, wherein the remote user operates a user telephony communications device physically located remotely from the corporate office, wherein the corporate office includes a first telephone number associated with the remote user, wherein the first telephone number is used to access the remote user at the corporate office, wherein the user telephony communications device includes a second telephone number, wherein the second telephone number is used to access the user telephony communications device, wherein the system includes:
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at least one input for coupling to a transmission medium, wherein said at least one input receives communications from the user telephony communications device; a memory for storing identification information received from the user telephony communications device; and a communication device coupled to the memory and to the at least one input for communicating with the user telephony communications device; wherein the system is operable to perform a call forwarding operation to forward telephone calls made to said first telephone number which are intended for the user at the corporate office to said system; wherein the system is operable to perform a call forwarding operation to call forward telephone calls made to said second number to said system; wherein said telephone calls forwarded to the system are routed through said system to said user telephony communications device; and wherein the system performs said call forwarding operations in response to the user telephony communications device connecting to the corporate office and providing said identification information. - View Dependent Claims (79, 80, 81, 82, 83, 84, 85, 86, 87, 88, 89)
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90. A method for providing a remote user operating a user telephony communications device with access capabilities to a corporate office, wherein the corporate office includes a virtual presence server, the method comprising:
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the user telephony communications device connecting to the corporate office on a communication line and providing identification information; and the virtual presence server communicating telephony control information with the user telephony communications device on the communication line, wherein said communicating telephony control information enables the user telephony communications device to behave as an extension to a telephony server at the corporate office; wherein the virtual presence server communicates said telephony control information on the communication line in response to the user telephony communications device connecting to the corporate office and providing said identification information. - View Dependent Claims (91, 92, 93, 94, 95, 96, 97, 98, 99)
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Specification