ATM LAN telephone system

• US 5,892,764 A
• Filed: 09/16/1996
• Issued: 04/06/1999
• Est. Priority Date: 09/16/1996
• Status: Expired due to Term

• Current Assignee: Millipore Corporation (Merck & Co., Inc.), NEC Enterprise Communication Technologies Incorporated (NEC Corporation)
• Original Assignee: Sphere Communications, Inc. (NEC Corporation)
• Inventors: Niesman, David F., Vyskocil, Randall, Riemann, Ernst B., Weir, Alan T., Kergozou, M. A.
• Primary Examiner(s): TON, DANG T
• Application Number:
  US08/714,565
• Time in Patent Office: 932 Days
• Field of Search: 370/401, 370/395, 370/396, 370/389, 370/392, 370/335, 370/338, 370/360, 370/352, 370/353, 370/386, 370/400, 370/422, 370/431, 370/465, 370/466, 370/476, 370/905, 370/908, 379/93.12, 379/202, 379/32, 379/207, 379/95.13, 379/100.13, 379/198, 379/196, 379/197, 379/219, 379/231, 379/230, 379/229, 379/225, 379/224, 379/220, 379/226
• US Class Current: 370/401
• CPC Class Codes: H04J 2203/0048 Network termination, e.g. NT1, NT2, PBX
• CPC Class Codes: H04L 2012/5615 Network termination, e.g. NT1, NT2, PBX
• CPC Class Codes: H04L 2012/5638 Services, e.g. multimedia, GOS, QOS
• CPC Class Codes: H04L 2012/5663 Support of N-ISDN
• CPC Class Codes: H04L 41/22 comprising specially adapted graphical user interfaces [GUI]
• CPC Class Codes: H04L 49/105 ATM switching elements
• CPC Class Codes: H04M 2201/42 Graphical user interfaces
• CPC Class Codes: H04M 2242/22 Automatic class or number identification arrangements
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/42314 in private branch exchanges
• CPC Class Codes: H04M 3/42323 PBX's with CTI arrangements
• CPC Class Codes: H04M 3/428 Arrangements for placing incoming calls on hold
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/54 Arrangements for diverting calls for one subscriber to another predetermined subscriber based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; to voice mail H04M3/53308
• CPC Class Codes: H04M 3/56 Arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities video conference systems H04N7/15
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42
• CPC Class Codes: H04M 7/12 for working between exchanges having different types of switching equipment, e.g. power-driven and step by step or decimal and non-decimal
• CPC Class Codes: H04M 7/1225 Details of core network interconnection arrangements
• CPC Class Codes: H04Q 11/0478 Provisions for broadband connections
• CPC Class Codes: H04Q 3/72 : Finding out and indicating number of calling subscriber

Abstract

A distributed private branch telephone exchange (PBX) including a local area network carrying telephony traffic, an interface to the PSTN and a station interface connecting to a telephone device transmitting telephony over the local area network. The distributed PBX may contain a number of multi-port modules connected over a local area data network. The multi-port modules convert between synchronous and asynchronous signals and connect between a telephony environment, such as a telephone device, a local area network, and a personal computing device. The distributed PBX also includes PBX software and a graphical user interface (GUI) which facilitate the management of various PBX functions.

Claims

1. A private branch exchange (PBX) for servicing telephone calls between internal telephones and providing outside lines to the public telephone system for said internal telephones, the PBX comprising:

a computer data network including a server, client workstations, network cabling and a network operating system that enables data exchange between said server and said client workstations;

an interface to the public telephone system that converts voice, modem and tone transmissions from the public telephone system to asynchronous data transmissions and vice versa, wherein said interface is coupled to said computer data network;

a plurality of internal telephones each of which is connected to said network cabling by means of a station interface and each of which is associated with a separate one of said client workstations;

call control programming installed on said computer data network that manages transmission of data over said network cabling between pairs of said plurality of internal telephones and manages transmission over said network cabling of data between each of said plurality of telephones and the interface to the public telephone network; and

wherein said call control programming further provides a graphical user interface on each of said client workstations to which one of said plurality of telephones is associated, wherein said graphical user interface provides for answering and initiating telephone calls on the one of the plurality of telephones with which said client workstation is associated by operating a mouse or equivalent pointing device in conjunction with said graphical user interface.

2. The invention of claim 1 wherein said computer data network is an ATM network.

3. The invention of claim 1 further comprising an ATM switch for routing telephony traffic.

4. The invention of claim 1 wherein said computer data network is an ethernet network.

5. The invention of claim 1 wherein said computer data network is a cells in frames ethernet network.

6. The invention of claim 1 wherein said computer data network is an internet protocol (IP) over ATM network.

7. A method of managing telephone service for a plurality of internal telephones using a computer data network that includes a network server and a plurality of client computer workstations, wherein said network server and said plurality of client computer workstations each include a network interface, and wherein said computer data network further includes network cabling interconnecting said network server and said plurality of client computer workstations by way of the network interfaces included therein, and further wherein each of said plurality of internal telephones is connected to the computer data network by means of a station interface that connects an associated one of said plurality of internal telephones to the network cabling and translates voice telephony signals from the associated one of the plurality of internal telephones to packets of data that can be transmitted over said computer data network, wherein the method comprises the steps of:

on each of said plurality of client workstations,

displaying a graphical user interface through which requests for service for an associated one of said plurality of internal telephone can be made;

in a software program installed on the network server,

establishing a media stream over said computer data network between a station interface associated with one of the plurality of internal telephones and a station interface associated with an other of the plurality of internal telephones upon receiving a request over the computer data network to connect the one of the plurality of internal telephones and the other of the plurality of internal telephones; and

establishing a media stream over said computer data network between a station interface associated with one of the plurality of internal telephones and an interface to a public switched telephone network upon receiving a request over the computer data network for an outside line for the one of the plurality of internal telephones.

8. The invention of claim 7 wherein said computer data network also carries computer data traffic.

9. The invention of claim 7 further comprising the step of:

using said computer data network to switch said asynchronous media stream between the station interface associated with the one of the plurality of internal telephones and the station interface associated with the other of the plurality of internal telephones.

10. A module for interfacing between a telephony network and a data network comprising:

a first connection coupled to said telephony network and adapted to receive telephony signals therefrom and output telephony signals thereto;

a second connection coupled to said data network and adapted to receive data packets asynchronously therefrom and output data packets asynchronously thereto;

a digital signal processor coupled to receive signals from said first connection and output signals thereto, wherein said digital signal processor detects events in said signals received from said first connection, wherein said events include caller ID, DTMF, call progress, and other forms of telephony signaling, and further wherein said digital signal processor provides outputs indicative of said detected events;

a synchronous-to-asynchronous converter that receives signals from said first connection and provides an asynchronous output therefrom; and

a control processor that receives said outputs from said digital signal processor indicative of detected events, and wherein said control processor outputs control messages over said data network to a PBX manager program installed on said data network, wherein said control messages are indicative of said events detected by said digital signal processor, and further wherein said control processor is also coupled to said synchronous-to-asynchronous converter and causes said asynchronous-to-synchronous converter to output asynchronous media streams over said data network via said second connection.

11. The invention of claim 10 wherein said digital signal processor generates and receives multiple data streams.

12. The invention of claim 10 wherein converting between synchronous and asynchronous data is performed by said synchronous-to-asynchronous converter using first-in-first-out buffering.

13. The invention of claim 10 further comprising a buffer RAM, responsive to said control processor, implementing a first-in-first-out data buffering scheme between said synchronous-to-asynchronous converter and said second connection.

14. A distributed PBX for processing telephone calls comprising a plurality of said modules of claim 10 interconnected over a computer data network.

15. The invention of claim 14 wherein said local area network is an ATM network.

16. The invention of claim 14 wherein said computer data network is an ethernet network.

17. The invention of claim 14 wherein said computer data network is a cells in frames ethernet network.

18. The invention of claim 14 wherein said computer data network is an internet protocol over ATM network.

19. The invention of claim 14 wherein said computer data network is an internet protocol over an ethernet network.

20. The invention of claim 14 wherein said computer data network also carries computer data traffic.

21. The invention of claim 10 wherein said synchronous-to-asynchronous converter comprises gate arrays.

22. The invention of claim 10 wherein said connection to said telephony network, said digital signal processor, said synchronous-to-asynchronous converter, said control processor, and said connection to a computer data network are located on a card installable in a computer workstation.

23. The invention of claim 10 further comprising:

an analog-to-digital converter coupled between said first connection and said digital signal processor.

24. A private branch exchange (PBX) for servicing internal office telephone calls among telephone handsets and providing telephone access to the public telephone system, the PBX comprising:

a computer data network;

a first interface adapter between the public telephone system and the computer data network that converts voice, modem and tone transmissions from the public telephone system to data streams for transmission over said computer data network, and vice versa;

a plurality of office telephone handsets each of which is connected to said computer data network by means of a second interface adapter that translates voice signals at said handset to an asynchronous data stream for transmission over said computer data network, and vice versa; and

telephone call control programming installed on said computer data network wherein said call control programming includes a PBX manager program that detects dialing of a "9" or an equivalent code by any one of said plurality of handsets, and upon said detection, transmits data in packets asynchronously over said computer data network from said second interface to which is connected the handset upon which the "9" or an equivalent code was dialed to the first interface and vice versa to provide an outside line to the public telephone system to the handset upon which a "9" or an equivalent code was dialed.

25. The invention of claim 24 wherein said telephone call control programming implements voice storage.

26. The invention of claim 24 wherein said telephone call control programming implements voice mail.

27. The invention of claim 24 wherein said telephone call control programming implements auto attendant.

28. The invention of claim 24 wherein said telephone call control programming implements an interactive voice response.

29. The invention of claim 24 wherein said telephone call control programming implements fax transmission.

30. The invention of claim 24 wherein said telephone call control programming controls states and interconnections of a number of second interface adapters.

31. The invention of claim 24 wherein each second interface adapter comprises a synchronous to asynchronous data converter.

32. The invention of claim 24 wherein each second interface adapter comprises a CODEC.

33. A software program for implementing a PBX system using

a computer data network that includes a server and a plurality of client workstations, wherein each of said client workstations includes a display and is associated with a respective one of a plurality of telephony devices, and

at least one interface module that

receives a telephony signal as input,

translates said telephony signal into data packets, and

transmits said data packets over said computer data network to an interface module that translates said data packets back into a telephony signal provided to one of said telephony devices, and

further wherein said software program receives commands from said plurality of client workstations via said computer data network and implements said commands on said PBX system, and wherein said software program provides a graphic user interface on each of said plurality of client workstations, wherein said graphic user interface comprises:

at least one window on said display, said at least one window comprising

a menu bar,

a task bar,

a display indicating current status of said telephony device,

a display indicating current telephone calls in progress,

a display indicating a history of telephony activity from said client workstation; and

a display indicating a hierarchical list of frequently accessed telephone numbers.

34. The invention of claim 33 wherein said software implements a means to store a history of telephony activity from said client workstation and a means to store a hierarchical list of frequently accessed telephone numbers.

35. The invention of claim 33 wherein said software program implements a means to receive telephony input from said network server via said computer data network and display said telephony input as icons representing the current status of said telephony device and the status of current telephone calls in progress on said client workstation.

36. The invention of claim 33 wherein said software program implements a means to receive commands from the user of said client workstation and communicate said commands to said network server via said computer data network.

37. The invention of claim 33 comprising a means to transmit a command to said network server via said computer data network to dial a stored telephone number whereby the user selects an icon representing the stored telephone number from said hierarchical list display and then selects an icon representing the dial function.

38. The invention of claim 33 comprising a means to transmit a command to said network server via said computer data network to initiate an attended transfer, blind transfer, pickup or park of an incoming call whereby the user selects an icon representing the attended transfer, blind transfer, pickup or park function and then selects an icon representing a call in progress and "drags" said icon to an icon representing the destination telephone number on said hierarchical list display.

39. The invention of claim 33 comprising a means to transmit a command to said network server via said computer data network to answer, place on hold, unhold or play a message to incoming telephone calls, whereby the user selects an icon representing an incoming call and then selects an icon representing the answer, hold or play message function.

40. The invention of claim 33 comprising a means to transmit a command to said network server workstation via said local area network to answer, place on hold, unhold or play a message to incoming telephone calls, whereby the user selects an icon representing an incoming call and then selects an icon representing the answer, hold or play message function.

41. The invention of claim 33 wherein said graphic user interface further comprises a means to operate in a multitasking operating system environment.

42. The invention of claim 41 wherein said graphic user interface further comprises a means receive input from other software operating concurrently on said client workstation.

43. The invention of claim 41 wherein said graphic user interface operates in a on-demand background state on said client workstation.

44. The invention of claim 33 wherein said window further comprises an operator console display indicating the state of all current calls on said PBX system, the parties to the calls, the state of the calls, the duration of the calls and whether the calls are on hold.

45. The invention of claim 44 wherein said graphic user interface comprises software that implements a means to receive telephony input and display said telephony input as icons representing the state of all current calls on said PBX system, the parties to the calls, the state of the calls, the duration of the calls and whether the calls are on hold.

46. The invention of claim 33 wherein said local area network is an ATM network.

47. The invention of claim 33 further comprising an ATM switch for routing telephony traffic.

48. The invention of claim 33 wherein said computer data network is an ethernet network.

49. The invention of claim 33 wherein said computer data network is a cells in frames ethernet network.

50. The invention of claim 33 wherein said computer data network is an internet protocol over ATM network.

51. The invention of claim 33 wherein said computer data network is an internet protocol over Ethernet ethernet network.

52. The invention of claim 33 wherein said local area network also carries telephony data traffic.

53. The invention of claim 33 wherein said graphic user interface is implemented on said network server.

54. A software application that is installable on a computer network and that performs functions of a private branch exchange (PBX) for a plurality of internal telephones that are connected to the computer data network and that includes an external interface coupling said computer data computer network to outside trunk lines of a public switched telephone network (PSTN), wherein the external interface translates telephony data from the PSTN to asynchronous data for transmission over said computer data computer network and vice versa, and wherein said software application comprises:

programming that receives requests for service over said computer data computer network for any of said plurality of internal telephones;

programming that establishes bidirectional media streams over said computer data computer network between any two of said internal telephones upon receiving a request over said computer data computer network for calling one of said plurality of internal telephones from another of said plurality of internal telephones; and

programming that establishes bi-directional media streams over said computer data computer network between any one of said plurality of internal telephones and said interface to said PSTN upon receiving a request over said computer data computer network for an outside line for said one of said plurality of internal telephones.