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Automated SLA performance analysis monitor with impact alerts on downstream jobs

  • US 5,893,905 A
  • Filed: 12/24/1996
  • Issued: 04/13/1999
  • Est. Priority Date: 12/24/1996
  • Status: Expired due to Term
First Claim
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1. An automation method for monitoring data processing jobs that are part of Service Level Agreements (SLAs), comprising the steps of:

  • (a) identifying which data processing jobs to monitor;

    (b) retrieving records from an exception data table, a prior run data table, and a clocktime data table for said identified data processing jobs;

    (c) triggering an alert when said identified data processing jobs are negatively impacting any of said SLAs;

    (d) displaying data related to said SLAs to a user per user'"'"'s request; and

    (e) performing steps (a)-(d) at regular time intervals.

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