Subscriber controlled call list deregistration

• US 5,898,770 A
• Filed: 09/26/1996
• Issued: 04/27/1999
• Est. Priority Date: 09/26/1996
• Status: Expired due to Term

• Current Assignee: Ericsson, Inc. (Telefonaktiebolaget LM Ericsson)
• Original Assignee: Ericsson, Inc. (Telefonaktiebolaget LM Ericsson)
• Inventors: Valentine, Eric L.
• Primary Examiner(s): WEAVER, SCOTT LOUIS
• Application Number:
  US08/719,693
• Time in Patent Office: 943 Days
• Field of Search: 379/67, 379/88, 379/89, 379/90.01, 379/92.01, 379/92.02, 379/93.12, 379/93.13, 379/120, 379/126, 379/127, 379/142, 379/188, 379/196, 379/197, 379/198, 379/201 , 379/207, 379/209, 379/210, 379/242, 379/243, 379/244, 379/245, 379/246, 379/249, 379/265, 379/266, 379/354, 379/355, 379/67.1, 379/88.16, 379/88.18, 379/88.19 , 379/88.2, 379/88.21, 379/88.22
• US Class Current: 379/249
• CPC Class Codes: H04M 3/42229 Personal communication services, i.e. services related to one subscriber independent of his terminal and/or location diverting calls from one subscriber to another subscriber, i.e. two different subscriptions H04M3/54; selecting arrangements in intelligent networks H04Q3/005
• CPC Class Codes: H04M 3/4228 in networks
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54
• CPC Class Codes: H04M 3/48 Arrangements for recalling a calling subscriber when the wanted subscriber ceases to be busy
• CPC Class Codes: H04M 3/4931 Directory assistance systems
• CPC Class Codes: H04M 3/51 Centralised call answering arrangements requiring operator intervention , e.g. call or contact centers for telemarketing
• CPC Class Codes: H04M 3/53 Centralised arrangements for recording incoming messages , i.e. mailbox systems

Abstract

An apparatus and method within a communication switch for prompting a telemarketing organization to remove a consumer phone number from a call list includes a call list deregistration system which establishes a phone connection with a telemarketing organization phone and plays a specified message on the successful connection. Entry of a specified code on a telephone keypad activates the system to establish a connection with the telemarketing orgainization and play a specified message thereto. The specified message includes an identification of the consumer (called party) usually in the form of a phone number. Other aspects of the disclosure include the use of an alternate number bank for specified deregistration call back numbers and the use of a store for maintaining a list of those numbers which have been called back and to which the specified message has been played to request removal from the call lists.

Claims

1. A telecommunication system, comprising:

a plurality of interconnected switching nodes including a first switching node for routing an original call between a calling party and a called party;

a code receiver within the first switching node for monitoring a line of the called party for determining whether a specified code has been entered by the called party and transmitting a signal indicative thereof;

a message generator for playing a specified audio message to request removal of the called party from a calling party call list, a called party identification being associated with said specified audio message; and

a processor within the first switching node coupled to receive and respond to the signal transmitted by the code receiver by initiating a call back to the calling party, connecting the message generator to the calling party line, and activating the message generator to play the specified audio message.

2. The telecommunication system of claim 1, further comprising a first caller ID store for storing a first caller ID of the calling party, wherein the processor uses the first caller ID in calling back the calling party.

3. The communication switch of claim 2, wherein the specified audio message includes a called party ID for identifying the called party to be removed from the calling party call list of the calling party.

4. The telecommunication system of claim 3, further comprising:

a deregistration store for storing calling party caller IDs to which a call back has occurred and to which the specified audio message has been played.

5. The telecommunication system of claim 4, further comprising a second caller ID store, which second caller ID store includes another caller ID for use instead of the first called party caller ID to call back the calling party.

6. The telecommunication system of claim 5 wherein the telecommunication system is formed within a public land mobile network.

7. The telecommunication system of claim 5 wherein the telecommunication system is formed within a public switched telephone network.

8. The telecommunication system of claim 7 wherein the public switched telephone network is an Intelligent Network.

9. A telecommunication switch for calling back a calling party to perform a deregistration call back requesting removal from a call list, the telecommunication switch comprising:

a caller ID store for storing an alternate caller ID therein; and

means for calling back a calling party after a called party line transitions to an idle state, the means for calling back using the alternate caller ID of the caller ID store in place of a called party'"'"'s caller ID, whereby said deregistration call back requests removal of said called party'"'"'s caller ID from said call list.

10. The telecommunications switch of claim 9, further comprising;

a telemarketing phone number store for storing specified call back phone numbers for telemarketing organizations, wherein the means for calling back uses a calling party'"'"'s caller ID to determine if an alternate phone number has been stored for a telemarketer in the telemarketing phone number store, and if an alternate phone number exists, using the alternate number for the call back.

11. A method for calling back a telemarketing organization and prompting said telemarketing organization to remove a consumer'"'"'s phone number from a call list, the method comprising the steps of:

storing a first caller ID associated with a calling party phone line;

monitoring a called party phone line to determine if a specified call back code has been entered;

setting up a deregistration call back to the telemarketing organization across the calling party phone line;

connecting a message generator to the calling party phone line;

generating a specified message to said telemarketing organization prompting removal of the consumer'"'"'s phone number, a called party identification being associated with said specified message; and

storing or called party identification in a call list deregistration store.

12. The method of claim 11, wherein said called party identification is a second caller ID.