Multimedia web page applications for AIN telephony

• US 5,907,598 A
• Filed: 02/20/1997
• Issued: 05/25/1999
• Est. Priority Date: 02/20/1997
• Status: Expired due to Term

• Current Assignee: Genesys Telecommunications Laboratories Incorporated (Genesys Cloud Services Incorporated)
• Original Assignee: International Business Machines Corporation
• Inventors: Mandalia, Baiju Dhirajlal, Mansey, Pradeep Parsram
• Primary Examiner(s): Kuntz, Curtis A.
• Assistant Examiner(s): RAMAKRISHNAIAH, MELUR
• Application Number:
  US08/803,407
• Time in Patent Office: 824 Days
• Field of Search: 379/100.12, 379/100.13, 379/100.14, 379/100.17, 379/100.08, 379/93.02, 379/93.07, 379/100.01, 358/407
• US Class Current: 379/100.01
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04L 65/1101 Session protocols
• CPC Class Codes: H04L 65/403 Arrangements for multi-party communication, e.g. for conferences data switching systems for conference H04L12/18; arrangements for connecting several subscribers to a common circuit, i.e. affording conference facilities H04M3/56; television conferencing systems H04N7/15
• CPC Class Codes: H04L 9/40 Network security protocols
• CPC Class Codes: H04Q 3/0045 involving hybrid, i.e. a mixture of public and private, or multi-vendor systems

Abstract

The disclosure allows for creation of special web-page repositories within subsystems of the present PSTN (public switched telephone network) that conform to present architectures for advanced intelligent network (AIN) constructs in telephony. Such repositories would be formed to receive facsimile (fax) telephone transmissions, convert them to HTML (Hypertext Markup Language) web page format, store the converted results and render the latter available for viewing simultaneously--under control of PSTN call management intelligence--to multiple users of the Internet and World Wide Web subject to authorization of would be viewers by the sending party. A typical application of this capability allows for a PSTN user setting up a voice conference to controllably distribute expository charts to other conference participants, via the Internet, thereby adding a video dimension to the voice conference without imposing a bandwidth strain on the PSTN voice networks currently handling the conference, and also allowing for the transmissions to be sent in an orderly manner coordinated with a given participant'"'"'s voice presentation so that the conference participants can not merely compete in a random and potentially chaotic manner for making such graphic presentations to each other. Such repositories also would be useful to receive graphic information in forms other than that associated with present-day facsimile transmission; e.g. text generated by word processor and/or e-mail applications, or images generated by ordinary computer-graphic applications, all of which could be sent from computers to respective repositories/servers within the PSTN, via the Internet, after conversion by appropriately configured applets (e.g. mini-applications written in a language consistent with web browsers presently used on computers).

Claims

1. In a call management system for the PSTN (public switched telephone network) a facility for adapting said call management system to provide a cross-network document distribution service between the PSTN and a data network external to the PSTN, said service being useful to receive and store information represented by signals transmitted to said service via the PSTN by an authorized user of said service, said information representing a viewable document, to receive instructions from a said subscriber pre-designating multiple authorized viewers of a respective document, and to allow access to said document by said multiple viewers via said external data network, said adapting facility comprising:

apparatus internal to said PSTN, and operating in conformance with AIN (Advanced Intelligent Network) architecture specifications of said PSTN, for receiving signals representing said viewable document information from facsimile transmitting apparatus connected to said PSTN and operated by a said authorized user;

means for storing said received information; and

means coupled to said information storing means for enabling any of said multiple authorized viewers pre-designated by the respective user to obtain access to said stored information via an address on said external data network having a predetermined association to the location in storage of said stored information.

2. An adapting facility in accordance with claim 1 wherein said access enabling means includes:

server apparatus interfacing to said external data network, said server apparatus being capable of making said stored information simultaneously accessible to plural said pre-authorized viewers via said associated address on said external data network.

3. An adapting facility in accordance with claim 2 wherein said access enabling means further includes:

security means for requiring each party accessing said predetermined network address to undergo an identification procedure effectively proving that the respective party is one of said pre-authorized viewers.

4. An adapting facility in accordance with claim 3 wherein said external data network is the Internet, said facility including:

format converting means intermediate said receiving apparatus and said storing means for converting said received signals from a first format associated with transmissions internal to the PSTN to a second format suitable for conveyance of respective information through the Internet.

5. An adapting facility in accordance with claim 4 wherein said second format is a format associated with Hypertext Markup Language (HTML).

6. An adapting facility in accordance with claim 1 wherein said external data network is capable of linking to multiple said authorized viewers simultaneously, and wherein said facility includes means interfacing to said external data network for making said stored information simultaneously accessible to plural said authorized users via an address on said external data network having a predetermined association to the storage location of said stored information.

7. An adapting facility in accordance with claim 6 wherein said internal apparatus in said PSTN is capable of supporting a voice telephone conference between said authorized user and said pre-authorized viewers, and wherein said stored information represents a copy of a document to be viewed by said pre-authorized viewers during and in association with said voice conference.

8. In a telephone call management system for the PSTN (public switched telephone network), a facility for adapting said call management system to provide users of said PSTN with an electronic document distribution service enabling a user subscribing to said service to have information representing a viewable document transmitted from that subscribing user to multiple parties pre-authorized by the subscribing user to view said viewable document;

said adapting facility comprising;

server means internal to said PSTN, said server means operating in conformance with AIN (Advanced Intelligent Network) architecture specifications of said PSTN for linking said call management system to a data communication network external to said PSTN;

said external data communication network having a characteristic predetermined first signal format for transmitting data signals between said server means and users of said data network;

signal receiving means in said AIN call management system for receiving information signals transmitted by a said subscribing user of said service through a connection internal to said PSTN, said transmitted signals representing a viewable document and being arranged in a predetermined second format different from said predetermined first format;

means for converting said received signals from said second format to said first format;

means for storing said converted signals; and

means coupled to said storing means and said server means for selectively transmitting said stored converted signals to a restricted class of users of said external data network representing said pre-authorized parties.