Online shopping support method and system for sales promotions based on the purchase history of users

• US 5,909,023 A
• Filed: 02/21/1997
• Issued: 06/01/1999
• Est. Priority Date: 02/23/1996
• Status: Expired due to Fees

• Current Assignee: Hitachi, Ltd.
• Original Assignee: Hitachi, Ltd.
• Inventors: Kagami, Akira, Ishikawa, Tomomu, Sudo, Mitsuo, Ono, Toshiyuki
• Primary Examiner(s): Hajec, Donald
• Assistant Examiner(s): Lee, Diane I.
• Application Number:
  US08/802,997
• Time in Patent Office: 830 Days
• Field of Search: 235/380, 235/381, 235/383, 235/385, 705/14, 705/26, 705/27, 705/28, 705/10
• US Class Current: 235/380
• CPC Class Codes: G06Q 10/087 Inventory or stock management, e.g. order filling, procurement or balancing against orders
• CPC Class Codes: G06Q 20/04 Payment circuits
• CPC Class Codes: G06Q 20/12 specially adapted for electronic shopping systems
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising

Abstract

An online shopping support method and system capable of supplying proper services matching user specific needs and conditions. Purchase history information of each good purchased by each user is stored at a service offering system. In response to an input of identification information from a service use system, the service offering system searches the purchase history information of the user corresponding to a user identifier and calculates a purchase interval of each good purchased by the user. The service offering system judges, for each good whose purchase interval was calculated, whether the time corresponding to the purchase interval has lapsed after the latest purchase day. The service offering system transmits information of the good whose time corresponding to the purchase interval has lapsed to the service use system via a communication network and displaying the information at the service use system.

Claims

1. An online shopping support method for an online shopping support system including a service offering system, a service use system, and a communication network in which, in response to a shopping request, said service offering system executes an online shopping process including a merchandise information offering process and an order accepting process, said method comprising the steps of:

said service offering system storing purchase history information of each good purchased by each user;

said service offering system, in response to an input of identification information including a user identifier by said service use system, searching the purchase history information of the user corresponding to the user identifier and calculating a purchase interval of each good purchased by the user;

said service offering system determining for each good whose purchase interval was calculated whether a time corresponding to the purchase interval has lapsed after the latest purchase date when the identification information is input; and

said service offering system, in accordance with the determination results, transmitting information of the good whose time corresponding to the purchase interval has lapsed to said service use system via said communication network and displaying the information at said service use system.

2. An online shopping support method according to claim 1, further comprising the step of calculating a purchase frequency for each good from the purchase history information of each user stored at said service offering system, and selecting a good whose calculated purchase frequency is at least a predetermined purchase frequency, as a good for which the purchase interval is calculated.

3. An online shopping support method according to claim 1, further comprising the step of calculating a latest purchase date of each good from the purchase history information of each user stored at said service offering system, and selecting a good whose calculated latest purchase date is a predetermined date or later, as a good for which the purchase interval is calculated.

4. An online shopping support method according to claim 1, further comprising the step of calculating a purchase amount of money of each good from the purchase history information of each user stored at said service offering system, and selecting a good whose calculated purchase amount of money is a predetermined amount of money or more as a good for which the purchase interval is calculated.

5. An online shopping support method according to claim 1, further comprising the step of calculating an average value of intervals of purchase days of each good purchased by a user to obtain said purchase interval.

6. An online shopping support method according to claim 1, further comprising the step of calculating an average interval of purchase days per merchangood purchased by a user, which interval is then multiplied by the number of goods purchased at the latest purchase day to thereby obtain said purchase interval.

7. An online shopping support method according to claim 1, further comprising the step of presuming at least two kinds of goods belonging to the same merchandise group and calculating a purchase interval for each merchandise group to thereby obtain said purchase interval.

8. An online shopping support method according to claim 1, further comprising the step of, said service offering system transmitting the merchandise information to a user of said service use system after a display by the user is confirmed.

9. An online shopping support method for an online shopping support system including a service offering system, a service use system, and a communication network in which, in response to a shopping request from said service use system, said service offering system executes an online shopping process including a merchandise information offering process and an order accepting process, said method comprising the steps of:

said service offering system storing purchase history information of each good purchased by each user;

said service offering system, in response to an input of identification information including a user identifier by said service use system, searching the purchase history information of the user corresponding to the user identifier and calculating a purchase interval of each good purchased by the user;

said service offering system determining for each good whose purchase interval was calculated whether a time corresponding to the purchase interval has lapsed after the latest purchase date when the identification information is input;

said service offering system, in accordance with the determination results, transmitting information of the good whose time corresponding to the purchase interval has lapsed to said service use system via said communication network and displaying the information at said service use system;

said service offering system, in response to an input of order information by the service use system with respect to the displayed information, transmitting confirmation of the order information to said service use system; and

said service user system inputting a confirmation information response and a payment type.

10. An online shopping method for an online shopping support system including a service offering system, a service use system, and a communication network in which, in response to a shopping request from said service use system, said service offering system executes an online shopping process including a merchandise information offering process and an order accepting process, said method comprising the steps of:

said service offering system storing purchase history information of each good purchased by each user;

said service offering system, in response to an input of identification information including a user identifier by said service use system, searching the purchase history information of the user corresponding to the user identifier and calculating a purchase interval of each good purchased by the user;

said service offering system determining for each good whose purchase interval was calculated whether a time corresponding to the purchase interval has lapsed after the latest purchase date when the identification information is input;

said service offering system, in accordance with the determination results, transmitting information of the good whose time corresponding to the purchase interval has lapsed to said service use system via said communication network and displaying the information at said service use system;

said service offering system, in response to an input of order information by the service use system with respect to the displayed information, transmitting confirmation of the order information to said service use system;

said service user system inputting a confirmation information response and a payment type; and

said service offering system calculating the purchase interval of each good purchased by the user corresponding to the user identifier, in accordance with the purchase history information having already been stored at said service offering system, and storing the calculated purchase interval in the purchase history information to update the purchase history information.

11. An online shopping support system including a service offering system, a service use system, and a communication network in which, in response to a shopping request from the service use system, the service offering system executes an online shopping process including a merchandise information offering process and an order accepting process, said online shopping support system comprising:

storage means for storing purchase history information of each good purchased by each user;

search means for searching, in response to an input of identification information including a user identifier by said service use system, the purchase history information of the user corresponding to the user identifier from said storage means;

calculating means for calculating a purchase interval of good purchased by the user in accordance with the searched purchase information;

determining means for determining for each good whose purchase interval was calculated whether a time corresponding to the purchase interval has lapsed after the latest purchase date when the identification information is input; and

supply information transmitting means for transmitting, in accordance with the determination results, information of the good whose time corresponding to the, purchase interval has lapsed to said service use system via said communication network and displaying the information at said service use system.

12. An online shopping support system according to claim 11, wherein said supply information transmitting means includes means, responsive to a shopping request from said service use system, for transmitting information of a good for which the time corresponding to the purchase interval has lapsed and information of other goods.

13. An online shopping support system according to claim 11, further comprising load means for downloading a computer implemented program which supports the operation of a service offering system operating an online shopping system constituted of the service offering system, a service use system, and a communication network, and the operation of the service offering system in which in response to a shopping request from the service use system via the communication network, the service offering system executes a process necessary at least for online shopping and supplies the service use system with shopping information, said computer implemented program comprising:

storage program means for storing purchase history information of each good purchased by each user in a memory of said service offering system;

search program means for searching, in response to an input of identification information including a user identifier by said service use system, the purchase history information of the user corresponding to the user identifier from said memory;

calculation program means for calculating a purchase interval of each good purchased by the user in accordance with the searched purchase information;

judging program means for judging for each good whose purchase interval was calculated whether the time corresponding to the purchase interval has lapsed after the latest purchase date when the identification information is input; and

supply information transmission program means for transmitting, in accordance with the judgement results, information of at least a good whose time corresponding to the purchase interval has lapsed to said service use system via said communication network and displaying the information at said service use system.

14. A computer-readable recording medium for storing a program which supports the operation of a service offering system operating an online shopping system including a service offering system, a service use system, and a communication network, and the operation of the service offering system in which in response to a shopping request from the service use system via the communication network, the service offering system executes a process necessary at least for online shopping and supplies the service use system with shopping information, said computer-readable recording medium comprising:

storage program means for storing purchase history information of each good purchased by each use in a memory of said service offering system;

search program means for searching, in response to an input of identification information including a user identifier by said service use system, the purchase history information of the user corresponding to the user identifier from said memory;

calculation program means for calculating a purchase interval of each good purchased by the user in accordance with the searched purchase information;

determining program means for determining for each good whose purchase interval was calculated whether a time corresponding to the purchase interval has lapsed after the latest purchase date when the identification information is input; and

supply information transmission program means for transmitting, in accordance with the determination results, information of at least a good whose time corresponding to the purchase interval has lapsed to said service use system via said communication network and displaying the information at said service use system.

15. A recording medium according to claim 14, further comprising program means, responsive to an input of order information from the user with-respect to the shopping information displayed at said service use system, for transmitting confirmation information of the order information to said service use system, and program means for instructing said service use system to input a response to the transmitted confirmation information and a settlement type.

16. A recording medium according to claim 15, further comprising program means, responsive to a completion of an input of the response to the transmitted confirmation information and the settlement type, for updating the purchase history information of each good stored in said memory and corresponding to the user identifier, calculating the purchase interval for each good purchased by the user in accordance with the updated purchase history information, and storing in said memory the calculated purchase interval as part of the purchase history information.