Voice mail system with multi-retrieval mailboxes

• US 5,912,951 A
• Filed: 04/17/1997
• Issued: 06/15/1999
• Est. Priority Date: 04/17/1997
• Status: Expired due to Term

• Current Assignee: Rakuten, Inc. (Rakuten Group, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Checchio, Robert A., Kaish, Steven T., Redberg, Margaret H., Kowalsky, Nancy A., Sheehan, Gregory C.
• Primary Examiner(s): WEAVER, SCOTT LOUIS
• Application Number:
  US08/839,333
• Time in Patent Office: 789 Days
• Field of Search: 379/67.1, 379/72, 379/73, 379/76, 379/79, 379/88.18, 379/88.22, 379/88.25, 379/88.28
• US Class Current: 379/88.22
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A voice mail system voice mail mailbox having a message container storing a plurality of messages and a pointer indicating a message in the message container. The pointer is initially set to point to a first message in the message container. A first user accesses the voice mail mailbox. At the same time, or any time thereafter, a second user also accesses the voice mail mailbox. Responsive to a command from the first user, the first message is played to the first user. The pointer is then updated to point to a second message in the message container. Responsive to a command from the second user, the second message is played to the second user, simultaneously with the first message being played to the first user.

Claims

1. A method of voice mail messaging in a voice mail system comprising a voice mail mailbox including a plurality of messages and a pointer indicating a message in the mailbox, the method comprising the steps of:

setting the pointer to point to a first message in the voice mail mailbox;

playing the first message to a first user, responsive to a command from the first user;

updating the pointer to point to a second message in the voice mail mailbox; and

playing at least a portion of the second message to the second user, while the first message is being played to the first user, responsive to a command from the second user.

2. The method of claim 1, wherein the messages in the mailbox are messages that have not been played to any user.

3. The method of claim 1, wherein the messages in the mailbox are messages that have been saved by a user.

5. The system of claim 1, wherein the messages in the mailbox are messages that have not been played to any user.

6. The system of claim 1, wherein the messages in the mailbox are messages that have been saved by a user.

7. The system of claim 1, wherein the message storage device is a disk drive.

4. A voice mail messaging system comprising:

a message storage device including a voice mail mailbox storing a plurality of messages and a pointer indicating a message in the voice mail mailbox;

a user interface, coupled to the message storage device, playing voice mail messages from the message storage device and prompts to users and receiving inputs from users;

a memory, storing program instructions and data; and

a controller, coupled to the user interface, the message storage device and the memory, executing program instructions from the memory to perform the steps of;

setting the pointer to point to a first message in the voice mail mailbox;

playing the first message to a first user, responsive to a command from the first user;

updating the pointer to point to a second message in the voice mail mailbox; and

playing at least a portion of the second message to the second user, while the first message is being played to the first user, responsive to a command from the second user.

8. A voice mail messaging system comprising:

a voice mail mailbox including a plurality of voice mail messages and a pointer indicating a first message;

a first message playback device, playing the first message to the first user, responsive to a command from the first user;

a pointer update device, updating the pointer to point to a second message in the voice mail mailbox; and

a second message playback device, playing at least a portion of the second message to the second user, while the first message is being played to the first user, responsive to a command from the second user.

9. The system of claim 8, wherein the messages in the mailbox are messages that have not been played to any user.

10. The system of claim 8, wherein the messages in the mailbox are messages that have been saved by a user.