Distributed electronic performance support systems

• US 5,918,054 A
• Filed: 11/06/1996
• Issued: 06/29/1999
• Est. Priority Date: 11/06/1996
• Status: Expired due to Term

• Current Assignee: NCR Corporation (NCR Voyix Corporation)
• Original Assignee: NCR Corporation (NCR Voyix Corporation)
• Inventors: Jury, Thomas W., McCollum, Tab
• Primary Examiner(s): Stamber, Eric W.
• Application Number:
  US08/744,835
• Time in Patent Office: 965 Days
• Field of Search: 395/712, 395/200.51, 395/200.52, 395/651, 395/652, 395/653, 395/200.32, 395/200.33, 707/10, 707/205, 707/206
• US Class Current: 717/175
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

Improvement for an Electronic Performance Support System, EPSS. A simplified prior-art EPSS can be viewed as a computerized system which divides a process, such as designing, building, and marketing an automobile, into individual stages. At each stage, the EPSS makes various tools available to users and, in general, the tools available at one stage are different than those available at other stages. Under one form of the invention, tools for the EPSS are stored at remote locations, and retrieved through a public-access computer network, such as the Internet.

Claims

1. A process comprising the following steps:

a) operating a core Electronic Performance Support System, EPSS, at a station;

b) detecting a user'"'"'s selection of a tool offered for use with the core EPSS;

c) retrieving from a repository of tools, separate from the core EPSS, one, or more, files which support the selected tool wherein said repository of tools allows different tools to be used by the core EPSS located at the station than tools installed when the core EPSS was installed; and

d) launching one, or more, of the files retrieved.

2. Process according to claim 1, and further comprising the following steps:

e) when the user is near termination of usage of the EPSS, inquiring whether the user wishes to purge the retrieved files and, if so, freeing storage space occupied by said files in a user'"'"'s computer.

3. Process according to claim 1, and further comprising the step of modifying file allocation tables in storage discs, when the user terminates the EPSS.

4. Process according to claim 3, wherein the step of modifying file allocation tables includes the step of deleting one or more file names from the file allocation table.

5. Process according to claim 1, and further comprising the following steps:

e) maintaining a list of files retrieved, and locations where they are stored in a user'"'"'s computer; and

f) erasing the files retrieved, when the user terminates the EPSS.

6. A computer, comprising:

a) an operating system;

b) a core Electronic Performance Support System, EPSS, which supports a process, and, at different stages in the process, offers tools for use, which are not offered at other stages, wherein said tools are located in a repository separate from the core EPSS and wherein said repository of tools allows different tools to be used by the core EPSS; and

c) means for retrieving files, needed to run tools, from a public-access computer network.

7. Computer according to claim 6, wherein all files which run at least one tool are not permanently stored in the computer.

8. Computer according to claim 6, wherein the computer permanently stores no files for any tools.

9. The computer of claim 6 wherein said core EPSS and said repository do not include a menu structure which prevents addition of new tools to the menu structure.

10. The computer of claim 6 wherein said repository includes an index of the stages of the core EPSS to which the tools are relevant.

11. A computer, comprising:

a) an operating system;

b) a core Electronic Performance Support System, EPSS, with which tools are used, wherein said tools are located in a repository separate from the core EPSS and wherein said repository of tools allows different tools to be used by the core EPSS than tools installed when the core EPSS was installed; and

c) means for retrieving files, needed to run tools, from a public-access computer network.

12. The computer of claim 11 wherein said core EPSS and said repository do not include a menu structure which prevents addition of new tools to the menu structure.

13. The computer of claim 11 wherein said repository includes an index of the stages of the core EPSS to which the tools are relevant.