Process and system for predictive resource planning
First Claim
1. A process for predictive resource planning by a service provider to meet a customer'"'"'s predicted technical resource requirements, the process implemented using a computer having a data storage device for storing data in a data base repository, and the process comprising:
- determining a technology baseline of a service provider and storing data representing the technology baseline in the data base repository;
determining a technology direction for the customer and storing data representing the customer technology direction in the data base repository;
predicting technical resource requirements for servicing the customer based upon the technology direction of the customer and storing the technical resource requirements in the data base repository;
documenting a plurality of candidates'"'"' technical skill levels and storing the plurality of candidates'"'"' technical skill levels in the data base repository;
selecting candidates for providing the predicted technical resource requirements;
creating an individual development plan to develop skills of selected candidates as needed to provide the predicted technical resource requirements; and
implementing each individual development plan in order to develop the skills of the selected candidates such that the service provider can develop a collection of trained candidates to meet the predicted technical resource requirements of the customer.
6 Assignments
0 Petitions
Accused Products
Abstract
A process and system for predictive resource planning to allow a service provider to meet a customer'"'"'s predicted technical resource requirements. The process involves determining (11) a service provider'"'"'s technology baseline, determining (12) a customer'"'"'s technology direction, and storing the data representing the technology baseline and the technology direction in a data base repository. Based on the technology direction of the customer, the customer'"'"'s technical resource requirements are predicted (13) and stored in the data base repository. The service provider then documents (14) the skill levels of its candidate employees and selects (15) candidates to meet the predicted technical resource requirements. The service provider creates (16) individual development plans for any candidates needing skills developed to meet the customer'"'"'s technical resource requirements and implements (17) these individual development plans to develop the skills of the selected candidates in order to meet the predicted technical resource requirements of the customer.
189 Citations
19 Claims
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1. A process for predictive resource planning by a service provider to meet a customer'"'"'s predicted technical resource requirements, the process implemented using a computer having a data storage device for storing data in a data base repository, and the process comprising:
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determining a technology baseline of a service provider and storing data representing the technology baseline in the data base repository; determining a technology direction for the customer and storing data representing the customer technology direction in the data base repository; predicting technical resource requirements for servicing the customer based upon the technology direction of the customer and storing the technical resource requirements in the data base repository; documenting a plurality of candidates'"'"' technical skill levels and storing the plurality of candidates'"'"' technical skill levels in the data base repository; selecting candidates for providing the predicted technical resource requirements; creating an individual development plan to develop skills of selected candidates as needed to provide the predicted technical resource requirements; and implementing each individual development plan in order to develop the skills of the selected candidates such that the service provider can develop a collection of trained candidates to meet the predicted technical resource requirements of the customer. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system for predictive resource planning by a service provider to meet a customer'"'"'s predicted technical resource requirements, the system comprising:
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a computer having a data storage device for containing a repository of data, the data base repository containing; a technology baseline for the service provider; a plurality of generic technical profiles, each technical profile defining a set of skills; a technology direction for the customer, the technology direction including the technologies current in use by the customer, technologies the customer plans to use in the future, and a time frame in which to implement the technology direction; skill levels of candidates available for targeting to a customer technical profile; development activities to develop a candidate to meet a customer technical profile; and a software program executed by the computer for manipulating data contained within the repository, the software program operable to; compare the service provider'"'"'s technology baseline with the customer'"'"'s technology direction to identify the technical profiles required to meet the customer'"'"'s technology direction, thereby creating a plurality of customer technical profiles; search candidates'"'"' skill levels according to criteria selected by a user to identify candidates to target to a customer technical profile; create an individual development plan, including a development activity, for each candidate that requires development to meet the customer technical profile to which the candidate is targeted; and create a schedule for executing the development activities in order to provide candidates targeted to a customer technical profile within the customer'"'"'s time frame. - View Dependent Claims (13, 14, 15)
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16. A system for predictive resource planning directed by a computer program, the system comprising:
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a data storage device operable to store a computer program and data input by a user to create a data base repository; an input/output device coupled to the processor providing an interface allowing the input of information into the data base repository; a processor coupled to the data storage device operable to execute the computer program for; predicting technical resource requirements for servicing the customer based upon a technology direction of the customer and storing the technical resource requirements in the data base repository; selecting candidates for providing the technical resource requirements based on the candidates'"'"' skill levels related to the customer'"'"'s technical resource requirements; and creating an individual development plan to develop skills of selected candidates as required to provide the technical resource requirements; the individual development plan thereby providing a means for developing the skills of the selected candidates such that the service provider can develop a collection of trained candidates with the skills to meet the predicted technical resource requirements of the customer. - View Dependent Claims (17, 18, 19)
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Specification