Method and apparatus for providing bookmarks when listening to previously recorded audio programs

• US 5,922,045 A
• Filed: 07/16/1996
• Issued: 07/13/1999
• Est. Priority Date: 07/16/1996
• Status: Expired due to Term

• Current Assignee: AT&T Intellectual Property I LP (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Hanson, Bruce Lowell
• Primary Examiner(s): Maung, Zarni
• Assistant Examiner(s): Barot, Bharat
• Application Number:
  US08/682,034
• Time in Patent Office: 1,092 Days
• Field of Search: 395/200.33, 395/200.36, 395/200.42-200.48, 395/200.57-200.59, 348/7, 348/12, 348/13, 379/93, 379/88, 379/202, 455/4.2, 455/5.1, 709/202-203, 709/205, 709/212-219, 709/227-229, 709/237
• US Class Current: 709/206
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

An audio service monitors the progress of a user as he or she proceeds through the service. The location in the service at the time of termination is detected and correlated with user and service identification information. As a result, a bookmark is created which enables the user to later resume the service at the point of prior termination.

Claims

1. A method of facilitating a user'"'"'s review of previously recorded audio program material over at least two review sessions, the audio program material having been communicated to the user over a communication network, the method comprising the steps of:

monitoring a user'"'"'s progress in the user'"'"'s review of audio program material during a first review session; and

when the user terminates the first review session, storing in a memory associated with the audio program material an indication of the user'"'"'s progress in reviewing the audio program material during said first review session, wherein said stored indication can be utilized in a second review session subsequent to the termination of said first review session.

2. The method of claim 1, further comprising the step of an audio program service furnishing said audio program material to said user over a communication channel.

3. The method of claim 2, wherein said communication channel comprises a data network.

4. The method of claim 2, wherein said communication channel comprises a telephone network.

5. The method of claim 2, wherein said communication channel comprises a wireless communication channel.

6. The method of claim 1, wherein said steps are implemented by a user'"'"'s personal appliance.

7. The method of claim 6, wherein said audio program material is stored on CD-ROM.

8. The method of claim 1, wherein said steps are implemented by a communications network-based service.

9. A method of facilitating a user'"'"'s review of previously recorded audio program material over at least two review sessions, the audio program material having been communicated to the user over a communication network, the method comprising the steps of:

monitoring a user'"'"'s progress in the user'"'"'s review of audio program material, said monitoring performed during a first audio program review session;

when the user terminates the first audio program review session, storing in a memory associated with the audio program material an indication of the user'"'"'s progress in reviewing the audio program material during said first audio program review session;

in a second audio program review session subsequent to the termination of said first audio program review session, playing said audio program material to said user beginning from a position within said material based on said stored indication.

10. The method of claim 9, further comprising the step of an audio program service furnishing said audio program material to said user over a communication channel.

11. The method of claim 10, wherein said communication channel comprises a data network.

12. The method of claim 10, wherein said communication channel comprises a telephone network.

13. The method of claim 10, wherein said communication channel comprises a wireless communication channel.

14. The method of claim 9, wherein said steps are implemented by a user'"'"'s personal appliance.

15. The method of claim 14, wherein said audio program material is stored on CD-ROM.

16. The method of claim 9, wherein said steps are implemented by a communications network-based service.

17. A method of creating a bookmark for use with an audio service that provides previously recorded sequential audio information comprising the steps of:

associating a user code with a user of the audio service;

monitoring a present location of the user in a sequence of audio information in an access to the audio service;

detecting a termination of the access to the audio service;

creating a termination code defining the present location of the user in said sequence at the time the termination is detected;

correlating the user code and the terminatng code; and

storing the result of said correlating step in a memory associated with the audio service for later use.

18. The method of claim 17, wherein a service identifying code is associated with each audio service;

and said step of correlating further includes the step of associating a service identifying code with said user code and said termination code.

19. The method of claim 17, wherein said step of monitoring comprises the steps of loading a register with an initialization value at the start of the service and updating the register as the audio information is presented.

20. The method of claim 19, wherein said audio information is divided into discrete blocks of information and wherein said step of updating includes the step of revising the contents of said register to hold a block identifier corresponding to the block of information being conveyed by the service at that time.

21. The method of claim 19, wherein said register stores the time elapsed from the beginning of the providing of the audio information.

22. A method of providing audio services using a bookmark comprising the steps of:

generating a menu of a plurality of audio services;

detecting a selection of one of said plurality of audio services;

transmitting previously recorded audio information from the selected audio service;

monitoring a user'"'"'s position in the selected audio service as the corresponding audio information is transmitted;

detecting a termination of the selected audio service that occurs prior to completion of said service;

creating and storing in a memory associated with at least one of said plurality of audio services a bookmark that identifies a user, the selected service and the user'"'"'s position in the selected service at the time of termination;

subsequently accessing said bookmark; and

returning the user to the location of the selected service based on said bookmark.

23. The method of claim 22, wherein said selected audio service comprises a plurality of discrete blocks of audio information, each block having a unique block identifier wherein said step of tracking comprises the step of temporarily storing the block identifier of a discrete block of audio information as that information is transmitted.

24. The method of claim 22, wherein said step of monitoring comprises the step of monitoring an elapsed time from a time at which said transmitting step begins.

25. An audio information service platform for providing previously recorded audio information over at least two review sessions comprising:

an audio content database;

a personal profile database;

a program playback module coupled to said audio content database;

a playback position monitor coupled to said program playback module; and

a service controller utilizing a user identifier, and storing an audio content identifier and a playback position identifier with said user identifier in said personal profile database in response to termination of a first review session, wherein said playback position identifier indicates a user'"'"'s progress in reviewing audio information during said first review session and can be utilized in a second review session subsequent to the termination of said first review session.

26. The platform of claim 25, wherein said audio content database stores an audio information for a plurality of audio services.

27. The platform of claim 26, further comprising a service menu module, coupled to said service controller and identifying an audio service in said audio content database that is desired by a user.

28. The platform of claim 27, wherein said service menu module advises said service controller of a desired starting point for an identified audio service.

29. The platform of claim 25, further comprising a user ID module that identifies a service user and wherein said service controller searches said personal profile database for data relating to an identified service user.

30. The platform of claim 29, wherein said service controller is coupled to said program playback module to initiate a resumption of an audio program at a location defined by a playback position identifier associated with an identified service user in said personal profile database.