In-store points redemption system & method

• US 5,923,016 A
• Filed: 12/03/1996
• Issued: 07/13/1999
• Est. Priority Date: 12/03/1996
• Status: Expired due to Term

• Current Assignee: Aimia Proprietary Loyalty U.S., Inc. (Aimia Incorporated)
• Original Assignee: Carlson Companies Incorporated (Carlson Holdings Incorporated)
• Inventors: Schrum, Harold E., Fredregill, Willard R.
• Primary Examiner(s): Hajec, Donald
• Assistant Examiner(s): Dunn, Drew A.
• Application Number:
  US08/759,170
• Time in Patent Office: 952 Days
• Field of Search: 235/380, 235/383, 902/22, 705/14, 705/16, 705/17, 705/18, 705/20
• US Class Current: 235/380
• CPC Class Codes: G06Q 20/342 Cards defining paid or billed services or quantities
• CPC Class Codes: G06Q 20/387 Payment using discounts or coupons relating to marketing G06Q30/02
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: G06Q 30/0226 Incentive systems for frequent usage, e.g. frequent flyer miles programs or point systems
• CPC Class Codes: G06Q 30/0241 Advertisements
• CPC Class Codes: G07F 7/025 by means, e.g. cards, providing billing information at the time of purchase, e.g. identification of seller or purchaser, quantity of goods delivered or to be delivered
• CPC Class Codes: G07G 1/0036 Checkout procedures

Abstract

A computer implemented consumer transaction point accumulation system in which a consumer earns and accumulates points immediately for immediate use during transactions at participating retailer outlets, wherein at each transaction, a customer'"'"'s identification number is transmitted to a host data base which stores customer records including a customer balances of points accumulated to date. The system processing each consumer transaction during the consumer visit to the retailer outlet to determine points awarded for each transaction and to determine whether the item purchased is a redeemable item for which points may be redeemed for a reduction of the price of the redeemable item. The system updating said customer records immediately by adding points awarded or subtracting points redeemed from the customer balance of transaction points.

Claims

1. A computer implemented consumer transaction point accumulation system in which a consumer earns and accumulates points immediately in centralized data storage for each individual purchase of select items purchased during a consumer transaction at participating retailer outlets, the system comprising:

(a) at least one in-store system including;

(i) a local processor;

(ii) local data storage electrically coupled to said local processor,

(iii) data input means electrically coupled to said local processor for receiving consumer account identity data and consumer account requests; and

(iv) a local communicator electrically coupled to said local processor for transmitting requests for consumer account data;

(b) a host system having at least;

(i) a host processor;

(ii) a host database eletrically coupled to said host processor, said host database including a plurality of consumer records, wherein each consumer record includes at least a consumer point balance;

(iii) a host communicator electrically coupled to said host processor for receiving request for said consumer account data, said host communicator transmitting at least said point balance to said in-store system;

(c) said local processor performing the following steps;

(i) processing each individual purchase of an item during the consumer transaction at the participating retailer outlet to determine points earned on select items;

(ii) updating said point balance in said in-store system by adding said points earned on said select items to said point balance;

(iii) analyzing said updated point balance to determine if said updated point balance is greater than or equal to a cash credit point balance; and

(iv) where said updated point balance is greater than or equal to said cash credit point balance, providing the consumer with an option to immediately reduce the price of one of a select item being purchased by a specified amount.

2. The computer implemented system of claim 1 wherein said local processor allows for an immediate reduction of said purchase price of one of said select items when said items is designated redeemable said processor immediately reducing said updated point balance when said purchase price of the item being purchased is reduced.

3. The computer implemented system of claim 1 wherein each said consumer record at least includes data representing said consumer point balance and said consumer account number.

4. The computer implemented system of claim 1 wherein each said consumer record includes identification numbers.

5. The computer implemented system of claim 1 wherein said host database includes merchant records.

6. The computer implemented system of claim 1 wherein said local processor requests data from said consumer records within said host database following receipt of said consumer account identity data.

7. The computer implemented system of claim 1 wherein said local processor processes transaction data input into said system, said transaction data including an item number, said processor searching a master item file stored on said local database for said item number, said local data storage including a plurality of item records wherein each item record includes said item number and a points data field associated therewith, said processor having said point balance stored in said local data storage updated by adding to said point balance the number of points in said points data field.

8. The computer implemented system of claim 1 wherein said local data storage includes a master item file stored therein, said master item file including a plurality of item records wherein each item record includes said item number for each item to be purchased and a points data field including a predetermined number of points associated therewith.

9. The computer implemented system of claim 1 wherein said local processor further includes the following steps:

reducing said updated point balance by said cash credit point balance and updating said point balance in said host database with said reduced updated point balance.

10. The computer implemented system of claim 1 wherein said local processor further includes the following steps:

where said updated point balance is less than said cash credit point balance, updating said point balance in said host database with said updated point balance.

11. The computer implemented system of claim 1 wherein said local processor further includes the following steps:

where said consumer chooses not to reduce the price of said transaction item, updating said initial transaction point total with said updated point balance.

12. A computer implemented consumer transaction point accumulation system in which a consumer earns and accumulates points immediately in centralized data storage for the purchase of select items during consumer transactions at participating retailer outlets, wherein the points earned may be used immediately by the consumer to reduce the price of one of the select items, the system comprising:

(a) at least one in-store system having at least;

(i) a local processor;

(ii) local data storage electrically coupled to said local processor,

(iii) data input means electrically coupled to said local processor for receiving a consumer account number and consumer account requests; and

(iv) a local communicator electrically coupled to said local processor for transmitting requests for consumer account data;

(b) a host system having at least;

(i) a host processor;

(ii) a host database electrically coupled to said host processor, said host database including a plurality of consumer records, wherein each consumer record includes said consumer account data for each participating consumer, said consumer account data at least including data representing said consumer account number and data representing a total number of transaction points earned by said consumer,

(iii) a host communicator electrically coupled to said host processor for receiving requests for said consumer account data from said local communicator, said host communicator transmitting said consumer account data to said in-store system

said local processor directing said consumer account data transmitted to said in-store system to be stored in said local data storage,

said local processor processing each item purchased during the consumer visit to the retailer outlet to determine points awarded on select items said local processor further processing each of said select items to determine whether each of said select items is designated as redeemable;

said local processor updating said data representing said total number of transaction points stored in said local data storage immediately by adding to said total number of transaction points said points awarded on said select items,

said local processor processing said data representing said updated total number of transaction points following each items purchase to determine whether the total number of points earned select items by said consumer is high enough to allow for a price reduction on one said select items purchased, said processor allowing for an immediate reduction of said purchase price of one of said select items purchased when said one of said select items is designated as redeemable, said processor immediately reducing said updated total number of transaction points when said purchase price of one of said select items is reduced.

13. A computer implemented method of immediate consumer point accumulation and redemption resulting from consumer transaction at participating retailer outlets, the method comprising the steps of:

inputting consumer identity data into a local system;

requesting consumer transaction point data representing an initial transaction point total previously earned by a consumer,

storing said consumer transaction point data in temporary data storage;

processing a code number for a transaction item being purchased to determine whether said transaction item has a select status;

awarding points for each transaction item having said select status;

updating said consumer transaction point data stored in said temporary data storage by adding point awarded for each said transaction item having said select status to said initial transaction point total;

analyzing said updated consumer transaction point data to determine if said updated consumer transaction point balance is greater than or equal to a cash credit point balance; and

where said updated consumer transaction point balance is greater than or equal to said cash credit point balance, providing a consumer with an option to immediately reduce the price of one of said transaction items having said select status by a specified amount.

14. The method of claim 13 including the step of printing a receipt displaying said consumer transaction point data representing said initial transaction point total, modified transaction point data representing updates to said initial transaction point total, a description of said transaction item and the price reduction amount.

15. The method of claim 13 including the step of:

reducing said transaction point data by an item redemption point total in response to a consumer request for a price reduction on a redeemable transaction item; and

reducing the price of said redeemable transaction item by an amount determined by the retailer outlet.

16. The method of claim 13 wherein said step of processing a code number includes searching a master transaction item file to determine the status of said transaction item.

17. The method of claim 16 wherein bonus points are awarded for a transaction item when said status determined for said transaction item purchased has a bonus status designation.

18. The method of claim 16 wherein no points are awarded for a transaction item when said status determined for said transaction item purchased has an exempt status designation.

19. The method of claim 13 wherein said step of reducing the price of said redeemable transaction item occurs when said transaction item purchased has a status designation of redeemable.

20. The method of claim 13 further including the step of reducing said updated consumer transaction point balance by said cash credit point balance and updating said point balance with said reduced updated point balance.

21. The computer implemented method of claim 13 further including the step of, where said updated consumer transaction point balance is less than said cash credit point balance, updating said consumer transaction point data with said updated consumer transaction point data representing said updated consumer transaction point balance.

22. The computer implemented system of claim 13 further including the step of, where said consumer chooses not to reduce the price of said transaction, updating said consumer transaction point data with said updated consumer transaction point data representing said updated consumer transaction point balance.