Automatic tone fault detection system and method
First Claim
1. An apparatus for detecting failure of tones and messages generated by an telephonic system, the telephonic system having a multiport switch with a plurality of ports on which the tones and messages are provided, the apparatus comprising:
- a telephonic adapter configured to communicate with the telephonic system;
a central processor coupled to the telephonic adapter, the central processor configured to communicate with the telephonic system through the telephonic adapter and to log-in to the telephonic system as a supervisory console;
an audio detection circuit coupled to the telephonic adapter to receive signals representative of the tones and messages provided by a selected port of the telephonic system, the audio detection circuit configured to measure at least a power level of the received signals and to provide an indication to the central processor whether the measured power level is within a predetermined range; and
an alarm circuit coupled to the central processor and responsive thereto, configured to indicate to the telephonic system that the measured power level is not within the predetermined range.
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Accused Products
Abstract
A tone fault detection system is coupled to a telephonic system, such as an automatic call distributor (ACD) via an ISDN communication link. The ACD includes a multiport switch with a plurality of ports on which tones and messages are provided, and a basic rate line interface device coupled to the multiport switch for communicating with the tone fault detection apparatus. The tone fault detection system includes a telephonic adapter configured to communicate with the ACD and a central processor coupled to the telephonic adapter where the central processor is configured to send and receive data signals and control signals. Also included is an audio detection circuit coupled to the telephonic adapter to receive signals representative of the tones and messages provided by a selected port of the ACD, where the audio detection circuit is configured to measure a power level of the received signal and to provide an indication to the central processor whether the measured power level is within a predetermined range. An alarm circuit coupled to the central processor is configured to indicate to the ACD that the measured power level is not within the predetermined range.
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Citations
34 Claims
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1. An apparatus for detecting failure of tones and messages generated by an telephonic system, the telephonic system having a multiport switch with a plurality of ports on which the tones and messages are provided, the apparatus comprising:
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a telephonic adapter configured to communicate with the telephonic system; a central processor coupled to the telephonic adapter, the central processor configured to communicate with the telephonic system through the telephonic adapter and to log-in to the telephonic system as a supervisory console; an audio detection circuit coupled to the telephonic adapter to receive signals representative of the tones and messages provided by a selected port of the telephonic system, the audio detection circuit configured to measure at least a power level of the received signals and to provide an indication to the central processor whether the measured power level is within a predetermined range; and an alarm circuit coupled to the central processor and responsive thereto, configured to indicate to the telephonic system that the measured power level is not within the predetermined range. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 19)
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14. An apparatus for detecting failure of tones and messages generated by an telephonic system, the telephonic system having a multiport switch with plurality of ports on which the tones and messages are provided, the apparatus comprising:
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a telephonic adapter configured to communicate with the telephonic system; a central processor coupled to the telephonic adapter and configured to communicate with the telephonic system through the telephonic adapter and to log-in to the telephonic system as a supervisory console; a serial communication device coupled between the central processor and the telephonic adapter; an audio detection circuit coupled to the telephonic adapter configured to receive audio signals representative of the tones and messages provided by a selected port of the telephonic system, the audio detection circuit measuring at least a power level of the audio signals and indicating to the central processor whether the measured power level is within a predetermined range; an alarm circuit coupled to the central processor configured to indicate to the telephonic system that the measured power level is not within the predetermined range; and a visual display device operatively coupled to the central processor configured to identify the selected port on which a failure of at least one of the tone and message occurred. - View Dependent Claims (15, 16, 17, 18)
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20. A method for detecting failure of tones and messages generated by an telephonic system having a plurality of ports on which the tones and messages are provided, the method comprising the steps of:
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a. establishing communication with the telephonic system; b. logging-in to the telephonic system as a supervisory console; c. selecting a port to be tested; d. identifying the selected port to the telephonic system so that the telephonic system provides at least one of the tones and messages on the selected port; e. receiving audio signals representative of the at least one of the tones and messages; f. measuring a power level of the received audio signals; g. determining if the measured power level is within a predetermined range; and h. notifying the telephonic system of a failure if the measured power level is not within the predetermined range. - View Dependent Claims (21, 22, 23, 24)
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25. An apparatus for detecting failure of tones and messages generated by an telephonic system, the telephonic system having a multiport switch with a plurality of ports on which the tones and messages are provided, the apparatus comprising:
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a telephonic adapter configured to communicate with the telephonic system; processing means coupled to the telephonic adapter, and adapted to communicate with the telephonic system through the telephonic adapter and to log-in to the telephonic system as a supervisory console; means for detecting audio signals representative of the tones and messages, the audio signals provided by a selected port of the telephonic system; the means for detecting audio signals adapted to measure at least a power level of the audio signals and to provide an indication to the processing means whether the measured power level is within a predetermined range; and means for informing the processing means that the measured power level is not within a predetermined range. - View Dependent Claims (26, 27, 28, 29, 30, 31, 32, 33, 34)
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Specification