Dynamic message-mailbox size variation

• US 5,930,337 A
• Filed: 02/04/1997
• Issued: 07/27/1999
• Est. Priority Date: 02/04/1997
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Mohler, David S.
• Primary Examiner(s): Zele, Krista
• Assistant Examiner(s): WEAVER, SCOTT LOUIS
• Application Number:
  US08/794,944
• Time in Patent Office: 903 Days
• Field of Search: 379/67, 379/88, 379/89, 379/93.24, 379/100.01, 379/67.1, 379/88.07, 379/88.09, 379/88.13, 379/88.22, 379/88.28, 395/600, 395/650, 358/400, 358/401, 358/402
• US Class Current: 379/88.22
• CPC Class Codes: H04M 3/36 Statistical metering, e.g. recording occasions when traffic exceeds capacity of trunks
• CPC Class Codes: H04M 3/533 Voice mail systems

Abstract

A messaging system (100) automatically correctly resizes users'"'"' mailboxes (160-161) based on information gathered through periodic activity audits (206). The gathered information includes frequency of login to the messaging system and time of last login for each login ID and the fill level and fill-level frequency for each mailbox. Periodicity of audits, time-to-login-ID-expiration period, upper and lower fill-level thresholds, time-to-storage-allotment-change period, and allotment-change size and mailbox size limits are administratively set (202-204). If audit reports indicate that a login ID has not been used for the time-to-login-ID-expiration period, the user is warned and if the user does not respond, the login is expired (208-224). If audit reports indicate that one of the thresholds has been exceeded without the other threshold also having been exceeded for the time-to-storage-allotment-change period, the mailbox size is incremented or decremented by the allotment-change size, either immediately or upon approval by the mailbox user, within the mailbox size limits (210-258). A user can also request to have the user'"'"'s mailbox incremented (260).

Claims

1. A method of automatically adjusting an amount of storage allocated to a mailbox comprising an allocated amount of the storage, comprising the steps of:

automatically determining whether an amount of information stored in the mailbox occupies more than an upper threshold amount of the allocated amount of the storage, the upper threshold amount being less than the allocated amount; and

automatically allocating an additional amount of the storage to the mailbox, in response to repeated determinations that the amount occupied by the stored information exceeds the upper threshold amount.

2. The method of claim 1 further comprising the steps of:

automatically determining whether the amount of the information stored in the mailbox occupies less than a lower threshold amount of the allocated amount of the storage; and

automatically deallocating an amount of the allocated storage from the mailbox, in response to repeated determinations that the lower threshold amount exceeds the amount occupied by the stored information.

3. The method of claim 2 wherein:

the lower threshold amount is a non-zero amount.

4. The method of claim 2 wherein:

the step of automatically determining whether the amount of the stored information occupies more than the upper threshold amount comprises the step of

automatically determining whether the amount of the stored information occupies more than the upper threshold amount without occupying less than the lower threshold amount in an interval of time; and

the step of automatically determining whether the amount of the stored information occupies less than the lower threshold amount comprises the step of

automatically determining whether the amount of the stored information occupies less than the lower threshold amount without occupying more than the upper threshold amount in the interval of time.

5. The method of claim 1 further comprising the step of:

automatically allocating an additional amount of the storage to the mailbox, in response to receipt of a request from an owner of the mailbox.

6. The method of claim 1 further comprising the steps of:

automatically determining whether an owner of the mailbox has logged into the mailbox; and

automatically deallocating the allocated storage from the mailbox, in response to repeated determinations that the owner has not logged into the mailbox.

7. The method of claim 1 further comprising the steps of:

automatically determining whether an owner of the mailbox has logged into the mailbox using a login identifier; and

automatically deallocating the allocated storage from the mailbox and expiring the login identifier, in response to repeated determinations that the owner has not logged into the mailbox using the login identifier.

8. The method of claim 4 further comprising the steps of:

automatically determining whether an owner of the mailbox has logged into the mailbox; and

automatically deallocating the allocated storage from the mailbox, in response to repeated determinations that the owner has not logged into the mailbox.

9. The method of claim 8 wherein:

the step of automatically determining whether an owner has logged in comprises the step of

automatically determining whether the owner has logged into the mailbox using a login identifier of the owner; and

the step of automatically deallocating the allocated storage comprises the step of

automatically deallocating the allocated storage from the mailbox and expiring the login identifier, in response to repeated determinations that the owner has not logged into the mailbox using the login identifier.

10. The method of claim 1 wherein:

the step of automatically allocating comprises the steps of

automatically offering an allocation of an additional amount of the storage to an owner of the mailbox, in response to the repeated determinations that the amount occupied by the stored information exceeds the upper threshold amount; and

automatically allocating the additional amount of the storage to the mailbox, in response to the owner accepting the offered allocation.

11. The method of claim 2 wherein:

the step of automatically deallocating comprises the steps of

automatically offering a deallocation of an amount of the allocated storage to the owner of the mailbox, in response to the repeated determinations that the lower threshold amount exceeds the amount occupied by the stored information; and

automatically deallocating the amount of the allocated storage from the mailbox, in response to the owner accepting the offered deallocation.

12. An apparatus that performs the steps of claims 1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 10 or 11.

13. A computer-readable medium containing software which, when executed in a computer, causes the computer to perform the steps of claims 1 or 2 or 3 or 4 or 5 or 6 or 7 or 8 or 9 or 10 or 11.

14. An apparatus comprising:

a mailbox comprising an allocated amount of storage;

an effector of automatically determining whether an amount of information stored in the mailbox occupies more than an upper threshold amount of the allocated amount of storage, the upper threshold amount being less than the allocated amount; and

an effector, responsive to repeated determinations of the amount occupied by the stored information exceeding the upper threshold amount, of automatically allocating an additional amount of storage to the mailbox.

15. The apparatus of claim 14 further comprising:

an effector of automatically determining whether the amount of the information stored in the mailbox occupies less than a non-zero lower threshold amount of the allocated amount of the storage; and

an effector, responsive to repeated determinations of the upper threshold amount exceeding the amount occupied by the stored information, of automatically deallocating an amount of the allocated storage from the mailbox.

16. The apparatus of claim 15 further comprising:

an effector of automatically determining whether an owner of the mailbox has logged into the mailbox; and

an effector responsive to repeated determinations that the owner has not logged into the mailbox, of automatically deallocating the allocated storage from the mailbox.

17. An apparatus comprising:

a mailbox comprising an allocated amount of storage;

means for automatically determining whether an amount of information stored in the mailbox occupies more than an upper threshold amount of the allocated amount of storage, the upper threshold amount being less than the allocated amount; and

means responsive to repeated determinations of the amount occupied by the stored information exceeding the upper threshold amount, for automatically allocating an additional amount of storage to the mailbox.

18. The apparatus of claim 17 further comprising:

means for automatically determining whether the amount of the information stored in the mailbox occupies less than a non-zero lower threshold amount of the allocated amount of storage; and

means responsive to repeated determinations of the lower threshold amount exceeding the amount occupied by the stored information, for automatically deallocating an amount of the allocated storage from the mailbox.

19. The apparatus of claim 18 further comprising:

means for determining whether an owner of the mailbox has logged into the mailbox; and

means responsive to repeated determinations that the owner has not logged in, for deallocating the allocated storage from the mailbox.