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System and method for automatically screening and directing incoming calls

  • US 5,930,700 A
  • Filed: 11/27/1996
  • Issued: 07/27/1999
  • Est. Priority Date: 11/29/1995
  • Status: Expired due to Fees
First Claim
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1. A system for screening and directing incoming calls to a communication service subscriber and comprisinga database containingcall origin priority information,speech templates of voice samples of previous calling parties;

  • call delivery preferences information based on the call origin priority information,subscriber location information, including call delivery addresses and times at which the subscriber expects to be at the call delivery addresses;

    a network interface for receiving calls to the subscriber, for comparing a voice sample of a calling party to the speech templates in the database, and for determining call identification information;

    a service control module for receiving the call identification information from the network interface, for obtaining information from the database, for comparing the call identification information with the call origin priority information, for determining a delivery preference based on origin priority information, and for instructing the network interface to deliver the call to a preferred destination; and

    a subscriber communication device containing a graphical user interface comprising a databook interface for receiving from the subscriber location information and call delivery preferences and a phone book interface for receiving from the subscriber call origin priority information.

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