Changing-urgency-dependent message or call delivery

• US 5,933,477 A
• Filed: 01/22/1997
• Issued: 08/03/1999
• Est. Priority Date: 01/22/1997
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Wu, Charles C.
• Primary Examiner(s): Tsang, Fan S.
• Application Number:
  US08/787,465
• Time in Patent Office: 923 Days
• Field of Search: 379/67.1, 379/88.22, 379/88.23, 379/88.24, 379/88.25, 379/88.26, 379/201, 379/211, 379/212, 455/412, 455/413, 455/414, 455/418, 455/426
• US Class Current: 379/88.26
• CPC Class Codes: H04M 2203/2016 Call initiation by network rather than by subscriber
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/53333 Message receiving aspects
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message

Abstract

Communications (e.g., messages or calls) are treated with increasing urgency as their "expiration" time approaches. An expiration time is specified (FIG. 2 or 3) for a communication by its originator or some other entity and may be content-determined. Delivery of the communication to a recipient (e.g., an addressee or an agent of the addressee) is then attempted (FIG. 5) according to instructions (604-608) specified (FIG. 4) by the recipient (602). Each instruction corresponds to a different interval of time (612) prior to the expiration time of communications. During each present time interval prior to the expiration time that is associated with a communication, delivery of an undelivered said communication is attempted according to the delivery instruction that corresponds to the present time interval (FIG. 5). This technique can be combined with a priority-based delivery technique: each time interval prior to the expiration time may have a different priority (610) associated therewith, and the communication may also have an associated priority, whereupon the delivery is attempted either according to the instruction that corresponds to the priority that is associated with the present time interval prior to the expiration time or according to the instruction that corresponds to the higher one of the priority associated with the present time interval and with the communication.

Claims

1. A method of communicating, comprising the steps of:

storing a plurality of communication delivery instructions, each instruction corresponding to a different time interval of time prior to an expiration time of a communication;

associating a particular time as the expiration time with a particular communication; and

during each present said time interval prior to the particular time associated with the particular communication, attempting to deliver an undelivered said particular communication to a recipient of said particular communication according to the delivery instruction that corresponds to the present time interval.

2. The method of claim 1 wherein:

the step of storing comprises the step of

storing the plurality of communication delivery instructions of an addressee of communications;

the step of associating comprises the step of

receiving the particular time with the particular communication from an originator of the particular communication for the addressee; and

the step of attempting to deliver comprises the step of

attempting to deliver the undelivered particular communication to the addressee according to the delivery instruction that corresponds to the present time interval.

3. The method of claim 1 wherein:

the step of storing comprises the step of

storing a plurality of communication delivery instructions each corresponding to a different priority and each said priority corresponding to s a different said interval of time; and

the step of attempting to deliver comprises the step of

attempting to deliver the undelivered particular communication to the recipient according to the delivery instruction that corresponds to the priority that corresponds to the present time interval.

4. The method of claim 1 wherein:

each stored delivery instruction corresponds both to a different interval of time prior to the expiration time and to a different priority;

the step of associating comprises the step of

associating the particular time and a priority with the particular communication; and

the step of attempting to deliver comprises the steps of

attempting to deliver the undelivered particular communication to the recipient according to the delivery instruction that corresponds to the present time interval, if the priority associated with the particular communication does not exceed the priority that corresponds to the present time interval, and

attempting to deliver the undelivered particular communication to the recipient according to the delivery instruction that corresponds to the priority associated with the particular communication, if the priority that corresponds to the present time interval does not exceed the priority associated with the particular communication.

5. An apparatus that effects the method of claim 1 or 2 or 3 or 4.

6. A communications apparatus comprising:

an arrangement for storing a plurality of communication delivery instructions, each instruction corresponding to a different time interval of time prior to an expiration time of a communication; and

a delivery arrangement connected to the storing arrangement and responsive to a particular communication having a particular time associated therewith as the expiration time, during each present time interval prior to the particular time, by attempting to deliver an undelivered said particular communication to a recipient of said particular communication according to the delivery instruction that corresponds to the present time interval.

7. The apparatus of claim 6 wherein:

the storing arrangement stores a plurality of communication delivery instructions provided by an addressee of communications;

the particular time associated as the expiration time with the particular communication is provided by an originator of the Particular communication; and

the delivery arrangement attempts to deliver the undelivered particular communication to the addressee according to the delivery instruction that corresponds to the present time interval.

8. The apparatus of claim 6 wherein:

each instruction stored by the storing arrangement corresponds to a different priority and each said priority corresponds to a different said interval of time; and

the delivery arrangement attempts to deliver the undelivered particular communication to the recipient according to the delivery instruction that corresponds to the priority that corresponds to the present time interval.

9. The apparatus of claim 6 wherein:

each instruction stored by the storing arrangement corresponds both to a different interval of time prior to the expiration time and to a different priority; and

the delivery arrangement is responsive during each present said time interval prior to the expiration time of the particular communication to the particular communication having both the associated particular time and an associated priority, by attempting to deliver the undelivered particular communication to the recipient according to the delivery instruction that corresponds to the present time interval if the priority associated with the particular communication does not exceed the priority that corresponds to the present time interval, and by attempting to deliver the undelivered particular communication to the recipient according to the delivery instruction that corresponds to the priority associated with the particular communication if the priority that corresponds to the present time interval does not exceed the priority associated with the particular communication.