Systems and methods for providing personal, non-geographic call management

• US 5,933,483 A
• Filed: 11/14/1996
• Issued: 08/03/1999
• Est. Priority Date: 11/14/1996
• Status: Expired due to Term

• Current Assignee: AT&T Corporation (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: Pellegrino, Michael A., Seip, Barry Shawn
• Primary Examiner(s): Zele, Krista
• Assistant Examiner(s): TIEU, BENNY QUOC
• Application Number:
  US08/749,118
• Time in Patent Office: 992 Days
• Field of Search: 379/201, 379/207, 379/210, 379/211, 379/212, 379/217, 379/220, 379/221, 379/219, 379/112, 379/114, 379/142, 379/143, 379/144, 379/88.01, 379/88.15
• US Class Current: 379/207.13
• CPC Class Codes: H04M 3/42314 in private branch exchanges

Abstract

Systems and methods for providing personal, bi-directional, non-geographic base call management are presented. An inter-exchange provider network enables subscribers to obtain a personal telephone number that is independent of the subscriber'"'"'s residence. As such, the subscriber retains the personal phone number even when the subscriber move to another part of the country. The personal telephone number may be used to receive inbound calls, either through call forwarding features, paging or voice mail, and to place outbound calls using the personal number as a calling card number. In this manner, a subscriber'"'"'s telephone needs may be consolidated with a single carrier that provides simplified access for the subscriber while following the subscriber where ever the subscriber moves. The subscriber is also provided with access to customize the call management features provided by the inter-exchange carrier through a phone call.

Claims

1. A method for providing a subscriber with a plurality of call management features that may be accessed through a personal telephone number, said method comprising the steps of:

identifying said personal telephone number with said subscriber, said personal telephone number being independent of said subscriber'"'"'s physical location, and said personal telephone number being one of a plurality of personal telephone numbers, each of said plurality of personal telephone numbers being allocated to a specific individual subscriber, and wherein said step of identifying includes the steps of

(i) verifying a callback reverse billing personal identification number (PIN); and

(ii) billing said subscriber for an inbound phone call if said callback PIN is verified;

coupling said personal telephone number to a device so that said subscriber may receive said inbound phone call through said personal telephone number; and

enabling said subscriber to initiate an outbound telephone call using said personal telephone number, said outbound telephone call being independent from any physical calling location, and independent from any inbound call.

2. The method of claim 1, wherein said step of coupling comprises the step of:

coupling said personal telephone number to a paging device so that said subscriber may receive inbound calls as pages through said personal telephone number.

3. The method of claim 2, wherein said step of coupling to a device further comprises the step of:

coupling said personal telephone number to a geographic-based telephone number assigned to said subscriber, said geographic-based number being one of a plurality of geographic-based telephone numbers, said step of coupling said personal telephone number to a geographic-based telephone number occurring prior to said step of coupling to a paging device such that calls to said personal telephone number are coupled to said paging device only after being unanswered at said geographic-based telephone number for a predetermined number of rings.

4. The method of claim 1, wherein said step of coupling comprises the step of:

coupling said personal telephone number to a voice mail system so that said subscriber may receive inbound calls as voice mail messages through said personal telephone number.

5. The method of claim 4, wherein said step of coupling to a device further comprises the step of:

coupling said personal telephone number to a geographic-based telephone number assigned to said subscriber, said geographic-based number being one of a plurality of geographic-based numbers, said step of coupling said personal telephone number to a geographic-based telephone number occurring prior to said step of coupling to a voice mail system such that calls to said personal telephone number are coupled to said voice mail system only after being unanswered at said geographic-based telephone number for a predetermined number of rings.

6. The method of claim 1, wherein said step of coupling to a device comprises the step of:

coupling said personal telephone number to at least one geographic-based telephone number assigned to said subscriber, said at least one geographic-based number being one of a plurality of geographic-based numbers.

7. The method of claim 6, wherein said step of coupling to at least one geographic-based telephone number comprises the steps of:

coupling said personal telephone number to a first geographic-based telephone number assigned to said subscriber, said first geographic-based number being one of said plurality of geographic-based numbers; and

coupling said personal telephone number to a second geographic-based telephone number assigned to said subscriber, said second geographic-based number being one of said plurality of geographic-based numbers that is not said first geographic-based number, said coupling to a second number occurring only after said call to said first geographic-based number remains unanswered for a predetermined number of rings.

8. The method of claim 6, wherein said step of coupling to at least one geographic-based telephone number comprises the step of:

coupling said personal telephone number to a predetermined sequence of geographic-based telephone numbers in order, said sequence of geographic-based numbers being from said plurality of geographic-based numbers, said coupling to a predetermined sequence of phone numbers starting with the first geographic-based telephone number in said order and continuing to each subsequent geographic-based telephone number in order after said call remains unanswered at each geographic-based telephone number, said sequence terminating if said call is answered at any geographic-based telephone number in said sequence.

9. The method of claim 1, wherein said step of enabling said subscriber to make outbound calls comprises the steps of:

identifying said personal telephone number as a calling card number;

identifying said calling card number as being associated with a specific inter-exchange provider; and

processing said outbound call through said specific inter-exchange provider based on said personal number being said calling card number.

10. The method of claim 9, further comprising the steps of:

determining that a call placed through said specific inter-exchange provider has been completed; and

providing said subscriber with the ability to make additional outbound calls without disconnecting from said inter-exchange provider.

11. The method of claim 10, further comprising the step of:

enabling said subscriber to change subscriber configuration information stored for said subscriber by said inter-exchange provider.

12. The method of claim 1, wherein said step of identifying further comprises the step of:

enabling said subscriber to change subscriber configuration information stored for said subscriber by an inter-exchange provider that provides said call management features.

13. The method of claim 12, wherein said step of enabling subscriber configuration changes comprises the step of:

enabling said subscriber to provide and revise one or more callback reverse billing PIN numbers as one of said call management features.

14. The method of claim 12, wherein said step of enabling subscriber configuration changes comprises the step of:

enabling said subscriber to provide and revise a subscriber PIN as one of said call management features.

15. The method of claim 12, wherein said step of enabling subscriber configuration changes comprises the step of:

enabling said subscriber to turn call screening on and off, said call screening being one of said call management features.

16. The method of claim 12, wherein said step of enabling subscriber configuration changes comprises the step of:

enabling said subscriber to enter a voice mail system, said voice mail system being one of said call management features.

17. The method of claim 16, further comprising the step of:

processing said voice mail in said voice mail system, said step of processing occurring after said step of entering said voice mail system.

18. The method of claim 12, wherein said step of enabling subscriber configuration changes comprises the step of:

enabling said subscriber to provide a sequence of one or more forwarding geographic-based telephone numbers from said plurality of geographic-based telephone numbers, said ability to provide a sequence of call forwarding numbers being one of said call management features.

19. The method of claim 18, further comprising the step of:

enabling said subscriber to set a predetermined number of rings at which a called will be deemed unanswered, said capability being one of said call management features.

20. The method of claim 18, wherein said step of enabling subscriber configuration changes comprises the step of:

enabling said subscriber to set a secondary communications path in the event that each call to said sequence of forwarding numbers goes unanswered.

21. The method of claim 20, wherein said step of enabling a secondary path comprises the step of:

enabling said subscriber to set said secondary path to direct said unanswered call to a paging device of said subscriber.

22. The method of claim 20, wherein said step of enabling a secondary path comprises the step of:

enabling said subscriber to set said secondary path to direct said unanswered call to a voice mailbox of said subscriber.

23. A system for providing a plurality of subscribers with bi-directional, non-geographic telephone communication capability between one or more local exchange carrier (LEC), each LEC being connected through an access tandem to an inter-exchange provider network, said system comprising:

a plurality of local servers, there being at least one local server coupled to each LEC;

a network connected to each of said plurality of local servers, said network and said plurality of local servers being connected to form said inter-exchange provider network, said network being capable of transmitting communications between any two of said plurality of local servers, said inter-exchange provider network storing a unique, bi-directional, non-geographic, personal telephone number and subscriber configuration information for each of said plurality of subscribers, said personal telephone numbers enabling said plurality of subscribers to make outbound telephone calls and to receive inbound telephone calls by

(i) verifying a callback reverse billing personal identification number (PIN);

(ii) billing said plurality of subscribers if said callback PIN is verified.