Reservation management apparatus and method for making arrangements according to degrees of importance of reservations

• US 5,933,810 A
• Filed: 02/16/1996
• Issued: 08/03/1999
• Est. Priority Date: 04/24/1995
• Status: Expired due to Fees

• Current Assignee: Fujitsu Limited
• Original Assignee: Fujitsu Limited
• Inventors: Okawa, Masaya
• Primary Examiner(s): Stamber, Eric W.
• Assistant Examiner(s): Kazimi, Hani M.
• Application Number:
  US08/602,349
• Time in Patent Office: 1,264 Days
• Field of Search: 705/5, 705/6, 705/8, 705/9
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation

Abstract

A reservation management apparatus automatically determining importance degrees of reservations such as a resource, a scheduling, etc. This apparatus allows an arrangement of duplicate reservations, using the importance degrees, and a determination of reservation acceptance. An entry unit functions for entering the requirements of the first reservation, a storage unit stores information of the second reservation previously entered and registered, a detection unit determines whether or not there is a duplication between the first reservation requirement and the second reservation information, an importance degree determination unit calculates the importance degrees of the first and second reservations and a plurality of items for each of the reservations, an arrangement unit arranges the first reservation as requested, cancels or changes the duplicate second reservation, and refuses to arrange the first reservation, and an output unit outputs results of a determination.

Claims

1. A reservation management apparatus in an information processing system for receiving reservation requirements and determining whether to accept the reservation requirements, comprising:

entry means for entering requirements of a first reservation;

storage means for storing information of a second reservation that was previously registered and storing predetermined standards for determining degrees of importance;

detection means for determining whether there is a duplication between the first reservation and the second reservation, according to the information of the second reservation stored in said storage means and the requirements of the first reservation, when the requirements of the first reservation are entered;

importance degree determination means for calculating an importance degree of the first reservation according to the requirements of the first reservation, and an importance degree of the second reservation according to the information of the second reservation, by referring to the predetermined standards for determining degrees of importance stored in said storage means; and

arrangement means for determining whether to accept the requirements of the first reservation, based on a comparison between the importance degree of the first reservation and the importance degree of the second reservation, which are calculated by said importance degree determination means, wherein the first reservation is accepted when the importance degree of the first reservation is greater than the importance degree of the second reservation.

2. The reservation management apparatus according to claim 1, wherein:

the reservation requirements are any of a schedule, or a date and time or a use order of resources used by a plurality of users.

3. The reservation management apparatus according to claim 1, the reservation management apparatus to interact with a computer, wherein:

said information processing system controls a processing order of a waiting queue to be processed by the computer;

said entry means enters requirements of a first processing as the requirements of the first reservation; and

said storage means stores information of a second processing as the information of the second reservation.

4. The reservation management apparatus according to claim 1, further comprising:

output means f or outputting processing results in which said arrangement means has decided whether to accept the first reservation requirements.

5. The reservation management apparatus according to claim 1, wherein:

said storage means stores a keyword table including at least one keyword and an importance degree of the at least one keyword;

said detection means determines whether the at least one keyword matches the information of the first or second reservation; and

said importance degree determination means calculates the importance degree of the first or second reservation using the importance degree of the at least one keyword, when said detection means determines that the at least one keyword is included in the requirements of the first reservation or the informnation of the second reservation.

6. The reservation management apparatus according to claim 1, wherein:

said storage means stores an individual information table where at least one user is registered;

said detection means calculates an importance degree of a first user related to the first reservation and of a second user related to the second reservation, by referring to the individual information table; and

said importance degree determination means calculates the importance degree of the first or the second reservation, according to the importance degree of the first user or the second user for every entry of the first or second reservation.

7. The reservation management apparatus according to claim 1, wherein,

said importance degree determination means calculates the importance degree of the first or the second reservation, using at least one of a date and time in an allowable reservation date range, a number of reservation changes, and a date and time of requesting the reservation.

8. The reservation management apparatus according to claim 1, wherein:

said importance degree determination means calculates an importance degree for each of a plurality of items related to the first or the second reservation, sums up a plurality of results obtained by multiplying each importance degree of the plurality of items by each of appropriate coefficients, and calculates the importance degree of the first or the second reservation.

9. The reservation management apparatus according to claim 1, wherein,

said arrangement means decides a priority order of the first and second reservation by making the comparison between the importance degree of the first reservation and the importance degree of the second reservation, and removes a duplication by changing the second reservation or the first reservation depending on the respective priority order of the first and second reservation.

10. The reservation management apparatus according to claim 1, wherein,

said arrangement means does not schedule the first reservation if the importance degree of the first reservation is lower than the importance degree of the second reservation.

11. The reservation management apparatus according to claim 1, wherein,

said arrangement means schedules the first reservation if the importance degree of the first reservation is higher than the importance degree of the second reservation.

12. The reservation management apparatus according to claim 11, wherein:

said arrangement means removes the duplication by changing or canceling the second reservation.

13. The reservation management apparatus according to claim 12, further comprising:

output means for informing a user related to the second reservation of the duplication, when said arrangement means changes or cancels the second reservation.

14. A reservation management method in an information processing system comprising the steps of:

entering requirements of a first reservation;

determining whether there is a duplication between a first reservation and a second reservation, according to the requirements of the first reservation and information of the second reservation that was previously registered;

calculating an importance degree of the first reservation according to the requirements of the first reservation, and an importance degree ofthe second reservation according to the information of the second reservation, by referring to predetermined standards for determining degrees of importance; and

determining whether to accept the first reservation by comparing the importance degree of the first reservation and the importance degree of the second reservation, wherein the first reservation is accepted when the importance degree of the first reservation is greater than the importance degree of the second reservation.