Computer executable workflow resource management system

• US 5,940,804 A
• Filed: 12/18/1996
• Issued: 08/17/1999
• Est. Priority Date: 12/18/1996
• Status: Expired due to Term

• Current Assignee: Kenneth U. Gibson, Verlyn D. Hawks, William N. Turley
• Original Assignee: Kenneth U. Gibson, Verlyn D. Hawks, William N. Turley
• Inventors: Hawks, Verlyn D., Gibson, Kenneth U., Turley, William N.
• Primary Examiner(s): PEESO, THOMAS R
• Application Number:
  US08/769,298
• Time in Patent Office: 972 Days
• Field of Search: 705/9, 705/11, 705/22, 705/28, 705/29, 707/2, 707/102, 707/200, 364/570, 364/571.04, 364/571.07, 364/571.08
• US Class Current: 705/7.26
• CPC Class Codes: G06Q 10/06311 Scheduling, planning or task assignment for a person or group
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: Y10S 707/99932 Access augmentation or optimizing
• CPC Class Codes: Y10S 707/99943 Generating database or data structure, e.g. via user interface

Abstract

A computer system executable method is provided for managing resources in an automated workflow system for manipulating a work item, the work item being stored in a database of work items for subsequent execution by an operator and meeting a predetermined criteria. A first definitional data item is stored in a memory, the first definitional data item affecting how the workflow system processes work items meeting the predetermined criteria. A directive is received from an administrator to remove the first definitional data item from the memory. A mark is set, the mark being associated with the first definitional data item to indicate that the first definitional data item is to be removed from the memory. If a second definitional data item is normally able to be made dependent on the first definitional data item, the mark is used to prevent the second definitional data item from being made dependent on the first definitional data item after the mark was set. The mark is used to prevent the first definitional data item from affecting another work item if the other work item failed to meet the predetermined criteria until after the mark was set. The work item is processed until the work item no longer meets the predetermined criteria. It is determined whether any other definitional data items are dependent on the first definitional data item. Depending on the outcome of the determination, the first definitional data item is removed from the memory.

Claims

1. A computer system executable method for use in an automated workflow system, the method comprising

determining that a definitional data item should be removed from a memory, the definitional data item defining at least a part of the operation of the workflow system;

and

retaining the definitional data item in the memory until the workflow system becomes sufficiently independent of the definitional data item.

2. The method of claim 1, wherein the workflow system becomes sufficiently independent of the definitional data item when another definitional data item becomes sufficiently independent of the definitional data item.

3. The method of claim 2, wherein at least one of the definitional data items has an identifier;

a reference using the identifier links one of the definitional data items to the other definitional data item; and

the other definitional data item becomes sufficiently independent of the definitional data item when the reference is removed.

4. The method of claim 3, wherein a nodes table comprises the definitional data item.

5. The method of claim 4, wherein a processes table comprises the other definitional data item.

6. The method of claim 3, wherein a rules table comprises the definitional data item.

7. The method of claim 6, wherein a nodes table comprises the other definitional data item.

8. The method of claim 3, wherein a work items table comprises the definitional data item.

9. The method of claim 8, wherein a rules table comprises the other definitional data item.

10. The method of claim 2, wherein the method further comprises using the definitional data item as a new definitional data item.

11. The method of claim 1, wherein the workflow system becomes sufficiently independent of the definitional data item when the workflow system has fewer than a predetermined quantity of work items requiring use of the definitional data item.

12. The method of claim 11, wherein the predetermined quantity is one.

13. The method of claim 11, wherein the definitional data item defines predetermined criteria and the work items require use of the definitional data item if the work items meet the predetermined criteria.

14. The method of claim 11, wherein

a rules table comprises the definitional data item;

and

the predetermined criteria are defined at least in part by the definitional data item.

15. A computer system executable method for use in an automated workflow system, the method comprising

storing in a memory a definitional data item, the definitional data item defining at least a part of the operation of the workflow system;

determining that the definitional data item should be removed from the memory;

retaining the definitional data item in the memory until the workflow system becomes sufficiently independent of the definitional data item; and

removing the definitional data item from the memory.

16. A computer system executable method for an automated workflow system for manipulating a work item, the work item being stored in a database of work items for subsequent execution by an operator, the work item meeting a predetermined criteria, the method comprising

storing in a memory a first definitional data item, the first definitional data item affecting how the workflow system processes work items meeting the predetermined criteria;

receiving a directive from an administrator to remove the first definitional data item from the memory;

setting a mark associated with the first definitional data item to indicate that the first definitional data item is to be removed from the memory;

if a second definitional data item is normally able to be made dependent on the first definitional data item, using the mark to prevent the second definitional data item from being made dependent on the first definitional data item after the mark was set;

using the mark to prevent the first definitional data item from affecting another work item if the other work item failed to meet the predetermined criteria until after the mark was set;

processing the work item until the work item no longer meets the predetermined criteria;

determining whether any other definitional data items are dependent on the first definitional data item; and

depending on the outcome of the determination, removing the first definitional data item from the memory.

17. A computer system executable method for use in processing work items in an automated workflow system, the method comprising

storing in a memory a definitional data item, the definitional data item affecting how the workflow system processes the work items;

setting a mark associated with the definitional data item to indicate that the definitional data item is to be removed from the memory;

using the mark to prevent the definitional data item from affecting one of the work items;

processing the one of the work items; and

removing the definitional data item from the memory.

18. The method of claim 17, wherein the method further comprises using the mark to prevent the definitional data item from being associated with another definitional data item.

19. Computer software, residing on a computer-readable storage medium, comprising instructions for use in a computer system in an automated workflow system, the instructions causing the computer system to:

determine that a definitional data item should be removed from a memory, the definitional data item defining at least a part of the operation of the workflow system; and

retain the definitional data item in the memory until the workflow system becomes sufficiently independent of the definitional data item.

20. The computer software of claim 19, wherein the workflow system becomes sufficiently independent of the definitional data item when another definitional data item becomes sufficiently independent of the definitional data item.

21. The computer software of claim 20, wherein

at least one of the definitional data items has an identifier;

a reference using the identifier links one of the definitional data items to the other definitional data item; and

the other definitional data item becomes sufficiently independent of the definitional data item when the reference is removed.

22. The computer software of claim 21, wherein a nodes table comprises the definitional data item.

23. The computer software of claim 22, wherein a processes table comprises the other definitional data item.

24. The computer software of claim 21, wherein a rules table comprises the definitional data item.

25. The computer software of claim 24, wherein a nodes table comprises the other definitional data item.

26. The computer software of claim 21, wherein a work items table comprises the definitional data item.

27. The computer software of claim 26, wherein a rules table comprises the other definitional data item.

28. The computer software of claim 20, wherein the computer software further comprises instructions causing the computer system to use the definitional data item as a new definitional data item.

29. The computer software of claim 19, wherein the workflow system becomes sufficiently independent of the definitional data item when the workflow system has fewer than a predetermined quantity of pending work items meeting a predetermined criteria.

30. The computer software of claim 29, wherein the predetermined quantity is one.

31. The computer software of claim 29, wherein

a rules table comprises the definitional data item;

and

the predetermined criteria are defined at least in part by the definitional data item.

32. Computer software, residing on a computer-readable storage medium, comprising instructions for use in a computer system in an automated workflow system, the instructions causing the computer system to:

store in a memory a definitional data item, the definitional data item defining at least a part of the operation of the workflow system;

determine that the definitional data item should be removed from the memory;

retain the definitional data item in the memory until the workflow system becomes sufficiently independent of the definitional data item; and

remove the definitional data item from the memory.

33. Computer software, residing on a computer-readable storage medium, comprising instructions for use in a computer system in an automated workflow system for manipulating a work item, the work item being stored in a database of work items for subsequent execution by an operator, the instructions causing the computer system to:

store in a memory a first definitional data item, the first definitional data item affecting how the workflow system processes work items meeting predetermined criteria;

receive a directive from an administrator to remove the first definitional data item from the memory;

set a mark associated with the first definitional data item to indicate that the first definitional data item is to be removed from the memory;

if a second definitional data item is normally able to be made dependent on the first definitional data item, use the mark to prevent the second definitional data item from being made dependent on the first definitional data item after the mark was set;

use the mark to prevent the first definitional data item from affecting another work item if the other work item failed to meet the predetermined criteria until after the mark was set;

process the work item until the work item no longer meets the predetermined criteria;

determine whether any other definitional data items are dependent on the first definitional data item; and

depending on the outcome of the determination, remove the first definitional data item from the memory.

34. Computer software, residing on a computer-readable storage medium, comprising instructions for use in a computer system for use in processing work items in an automated workflow system, the instructions causing the computer system to:

store in a memory a definitional data item, the definitional data item affecting how the workflow system processes the work items;

set a mark associated with the definitional data item to indicate that the definitional data item is to be removed from the memory;

use the mark to prevent the definitional data item from affecting one of the work items;

process the one of the work items; and

remove the definitional data item from the memory.

35. The computer software of claim 34, wherein the computer software further comprises instructions causing the computer system to use the mark to prevent the definitional data item from being associated with another definitional data item.