Automated message-translation arrangement

• US 5,943,398 A
• Filed: 04/02/1997
• Issued: 08/24/1999
• Est. Priority Date: 04/02/1997
• Status: Expired due to Term

• Current Assignee: Avaya Incorporated
• Original Assignee: Lucent Technologies, Inc. (Nokia Corporation)
• Inventors: Klein, Robert M., Worford, Michel J.
• Primary Examiner(s): WEAVER, SCOTT LOUIS
• Application Number:
  US08/825,874
• Time in Patent Office: 874 Days
• Field of Search: 379/67.1, 379/88.05, 379/201, 379/88.06, 379/88.13, 379/88.14, 379/88.22, 379/88.25, 379/93.24, 379/100.13
• US Class Current: 379/88.13
• CPC Class Codes: H04M 2201/39 using speech synthesis speech synthesis per se G10L13/00
• CPC Class Codes: H04M 2201/40 using speech recognition speech recognition per se G10L15/00
• CPC Class Codes: H04M 2201/60 Medium conversion
• CPC Class Codes: H04M 2203/4509 Unified messaging with single point of access to voicemail and other mail or messaging systems unified messaging in packet switching networks H04L51/56
• CPC Class Codes: H04M 3/42391 where the subscribers are hearing-impaired persons, e.g. telephone devices for the deaf
• CPC Class Codes: H04M 3/53 Centralised arrangements for recording incoming messages , i.e. mailbox systems
• CPC Class Codes: H04M 3/533 Voice mail systems
• CPC Class Codes: H04M 3/537 Arrangements for indicating the presence of a recorded message , whereby the presence information might include a preview or summary of the message

Abstract

A messaging system (100) is interfaced with a translation facility (101) so as to provide automated message translation for hearing-impaired and vision-impaired individuals. When a message is deposited (300) in a mailbox (112-113), a daemon process (117) checks (302-304) what translation service the mailbox owner is subscribed to, and then checks (306-312) whether any messages in the mailbox have a translatable component. The daemon process removes (316-318) any such message from the mailbox and sends (320-326) the translatable component to the translation facility with a request to perform the subscribed-to translation--such as voice-to-text or text/fax-to-voice. When the translated component is returned (440), the daemon process checks (442) whether the mailbox owner is subscribed to receive only the translated component or also the original untranslated component, and accordingly either appends (446) the translated component to the message or replaces (444-446) the untranslated component with the translated component in the message. The daemon process then marks (448) the message as translated and deposits (450) the marked message back in the recipient'"'"'s mailbox for retrieval by the recipient.

Claims

1. A messaging method comprising the steps of:

in response to a message having a translatable portion being stored in a mailbox of a messaging system, automatically sending the translatable portion to a translating facility for translation; and

in response to receiving a translated said translatable portion from the translating facility, automatically storing the translated portion as a part of the message in same said mailbox.

2. The method of claim 1 wherein:

the step of storing comprises the step of

storing the translated portion in place of the translatable portion as a part of the message in same said mailbox.

3. The method of claim 1 wherein:

the step of storing comprises the step of

storing the translated portion in addition to the translatable portion as a part of the message in same said mailbox.

4. The method of claim 1 wherein:

the step of sending comprises the steps of

determining which one of a plurality of available translations corresponds to the mailbox,

selecting a portion of the message that is translatable according to the corresponding translation, and

sending the selected translatable portion and an indication of the corresponding translation to the translating facility; and

the step of storing comprises the step of

in response to receiving from the translating facility the sent translatable portion translated according to the corresponding translation, storing the translated portion in the mailbox as a part of the message.

5. The method of claim 1 wherein:

the step of sending comprises the steps of

in response to the message being stored in the mailbox of a recipient of the message, removing the message from the mailbox, and

sending the translatable portion of the removed message to the translation facility; and

the step of storing comprises the steps of

including the translated portion in the removed message, and

storing the message including the translated portion in the mailbox for retrieval by the recipient.

8. An apparatus comprising a processor that executes instructions to perform the method of claim 1 or 2 or 3 or 4 or 5 or 6 or 7.

9. A computer-readable medium containing software which, when executed in a computer, causes the computer to perform the steps of claim 1 or 2 or 3 or 4 or 5 or 6 or 7.

6. A messaging method comprising the steps of:

in response to a message being deposited in a mailbox of a recipient of the message, automatically determining which translation service of a plurality of available translation services the recipient is subscribed to;

in response to the determination, automatically determining whether a message stored in the recipient'"'"'s mailbox has a component translatable via the subscribed-to translation service;

in response to determining that a message in the recipient'"'"'s mailbox has a translatable component, automatically removing the message from the recipient'"'"'s mailbox;

automatically extracting the translatable component from the removed message;

automatically sending the extracted translatable component with a request to perform the subscribed-to translation service to a translation facility;

in response to receipt from the translation facility of a translated said translatable component, automatically including the translated component in the removed message; and

automatically depositing the removed message with the translated component in the mailbox of the recipient.

7. The method of claim 6 wherein:

the step of including comprises the steps of

determining whether the recipient wants to receive an untranslated said extracted component,

in response to determining that the recipient wants to receive the untranslated extracted component, including the untranslated extracted component in the removed message, and

in response to determining that the recipient does not want to receive the untranslated extracted component, deleting the untranslated extracted component from the removed message.

10. A messaging system comprising:

a mailbox for storing messages;

means responsive to storing of a message having a translatable portion in the mailbox, for sending the translatable portion to a translating facility for translation; and

means responsive to receipt from the translating facility of a translated said translatable portion, for storing the translated portion as a part of the message in same said mailbox.

11. An apparatus for use with a mailbox for storing messages, comprising:

an effector of automatically sending a translatable portion of a message to a translating facility for translation, in response to the message having the translatable portion being stored in the mailbox; and

an effector of automatically storing a translated said translatable portion as a part of the message in same said mailbox, in response to receipt of the translated translatable portion from the translating facility.