Electronic forms voice messaging apparatus and method

• US 5,943,401 A
• Filed: 01/03/1997
• Issued: 08/24/1999
• Est. Priority Date: 01/03/1997
• Status: Expired due to Term

• Current Assignee: NCR Voyix Corporation
• Original Assignee: NCR Corporation
• Inventors: Risner, David A., Flanary, Michael L.
• Primary Examiner(s): WEAVER, SCOTT LOUIS
• Application Number:
  US08/778,473
• Time in Patent Office: 963 Days
• Field of Search: 379/67, 379/88, 379/89, 379/90.01, 379/93.01, 379/93.09, 379/71, 379/76, 379/88.16, 379/88.22, 379/88.23, 379/88.25, 329/201, 704/270
• US Class Current: 379/88.22
• CPC Class Codes: H04M 1/65 Recording arrangements for recording a message from the calling party in the exchange H04M3/50

Abstract

Apparatus and method for electronic form voice messaging. Logic is provided for generating a plurality of user specified outgoing and playback message components. Incoming message components that are responsive to the outgoing message components are combined in a user defined manner with the playback message components to form an output playback message. A user may specify a plurality of playback formats. Computer based and answering machine based embodiments are disclosed. A graphic user interface is taught in conjunction with the computer based implementation.

Claims

1. A voice messaging apparatus, comprising:

means for storing a plurality of discrete outgoing message components;

means, responsive to an incoming call, for serially broadcasting said plurality of stored outgoing message components;

means for recording an incoming message component after each of said broadcast outgoing message components; and

means that permits a user to select an order in which said recorded incoming message components are output from said recording means during incoming message retrieval.

2. The apparatus of claim 1, further comprising:

means for storing a plurality of playback message components; and

means for combining said incoming message components and said playback message components in a predefined manner to produce an output playback message.

3. The apparatus of claim 1, wherein said order selecting means comprises means for selecting a plurality of playback formats which include different groups of said incoming message components.

4. The apparatus of claim 1, further comprising logic that creates an identifier for each of said incoming messages.

5. The apparatus of claim 1, further comprising:

logic that creates a graphic user interface including an icon indicative of each of said outgoing message components; and

means responsive to designation of at least one of said icons by a user for initiating specification of the content of the one of said outgoing message components that corresponds to the designated icon.

6. The apparatus of claim 1, further comprising:

means that permits a user to prerecord a plurality of different groups of outgoing message components.

7. A voice messaging apparatus, comprising:

means for storing a plurality of discrete outgoing message components;

means, responsive to an incoming call, for serially broadcasting each of said plurality of stored outgoing message components;

means for recording an incoming message component after each of said broadcast outgoing message components;

means for storing a plurality of playback message components; and

means for combining said incoming message components and said playback message components in a user specified manner to produce an output playback message.

8. The apparatus of claim 7, wherein said combining means comprises means for selecting a plurality of playback formats which include different groups of said incoming message components.

9. The apparatus of claim 7, further comprising logic that creates an identifier for each of said incoming components.

10. The apparatus of claim 7, further comprising:

logic that creates a graphic user interface including an icon indicative of each of said outgoing message components; and

means responsive to designation of at least one of said icons by a user for initiating specification of the content of the one of said outgoing message components that corresponds to the designated icon.

11. The apparatus of claim 7, further comprising:

means that permits a user to prerecord a plurality of different groups of outgoing message components.

12. A method of voice message processing, comprising the steps of:

storing a plurality of discrete outgoing message components;

serially broadcasting said plurality of stored outgoing message components in response to an incoming call;

recording an incoming message component after each of said broadcast outgoing message components; and

causing said incoming message components to be played back in an order specified by a user.

13. The method of claim 12, further comprising the steps of:

storing a plurality of playback message components; and

combining said incoming message components and said playback message components in a substantially alternating manner to produce an output playback message.

14. The method of claim 12, wherein said playback ordering step comprises the step of permitting a user to create a plurality of playback formats which each include a different combination of said incoming message components.

15. The method of claim 12, further comprising the step of creating an identifier for each of said incoming message components.

16. The method of claim 12, further comprising the steps of:

creating a graphic user interface including an icon indicative of each of said outgoing message components; and

initiating specification of the content of each of said outgoing message components in response to designation of the one of said icons that corresponds to the outgoing message component by a user.

17. The method of claim 12, further comprising the steps of:

permitting a user to prerecord a plurality of different groups of outgoing message components.